Steven Wu

I’m giving zero stars to Steven Wu.
The review won’t post unless I «roll over» one star, but let it be known that he deserves ZERO STARS (at least as a Real Estate agent).
My story follows:
On October 4^th 2014, a drunk driver hit me with his Ford F150 while I was crossing the street in a marked crosswalk outside my home.
I flew 40 feet, and my brain was so injured upon impact I literally couldn’t do anything unassisted (not even breathe, and couldn’t even drink water — had to drink «nectar-​thick fluids»).
I’ve faced much financial hardship in the ensuing months, as well as a change in landlords — Steven Wu used to be my landlord, and as of November 24 2014 I entered into a lease with the new landlord.
Due to my traumatic brain injury, I was confused and almost forgot to send rent. Because I didn’t want to be ridiculously late on rent, I signed a check to give Steven Wu — and my funds were low (and continue to be) because I couldn’t work at all and needed to pay for injury-​related items, so it’s worth noting that folks’ donations to a fundraiser in my time of need are the only things that have made paying rent possible the past few months.
Steven Wu did not call me before cashing that check VERY close to the date that statute of limitations would take effect — the check was for November rent and he cashed it just 7 days (April 24^th 2015) before May, SIX months after the check was due. If cashing a check more than two months after its date, it’s good practice to ASK if the checkholder’s account has money in it before cashing a check. My fundraiser money was incredibly low at that point, and I began reentry into the workforce in February/​March (despite my many doctors informing me that recovery often takes an entire 12 months and only then does life start to resemble what it did before the injury).
Why did he cash this check in April 2015 without notifying me?
My account was overdrawn by OVER $ 500.00 dollars.
UNPROFESSIONAL. Unprofessional is what it is.
If you’re looking for a Real Estate agent, DON’T hire Steven Wu.

If I could give minus stars, I would!
I hired Steven Wu through a church friend as my property manager when we moved from the Bay Area to overseas. He was doing ok in the beginning; he replied to my emails, collected the rent, and deposited the rent more or less to my satisfaction. Over time, he started to ignore my emails and didn’t give me copies of any of the property contracts and bookkeeping documentation. I would email him and call him to ask questions about rent discrepancies but he would not respond in a timely manner. Overall I felt like I was doing all the managing and bookkeeping myself and that it was a waste of my time and money to hire him. For one of my properties he did not give me the rent for a month and when I contacted him to find out why he responded in an evasive and passive manner.
He is a clean cut and soft spoken man so I was deceived by his appearance. I fired him eventually and would strongly advise others to stay away!

I am a Marine that received orders to work in Mountain View California. I was stationed in Southern California and was looking for a house to rent online. I came across Steven Wu’s property and thought it was a good deal so we went ahead and set up an agreement over the phone to meet. Since I was still in Southern California I couldn’t meet with Steven Wu to look at the property so I had my mother in Law, who was going to live with us, meet With Mr. Wu and look at the property. She saw the property and told us that it was not the best but since we were short on time to find a place we decided to go with that one. Steven wu drafted the contract and faxed it to us so my wife and I can sign. Upon receiving the contract we noticed that the property is described as having a microwave, dishwasher, and sink disposal included. The house did not have any of this and we brought it up to his attention making note that we will not sign the contract until he either removes those items from the contract or includes them in the house. he did neither. We paid him a security deposit plus first and last months rent to move in We moved in on the 15^th of January of 2013. Upon moving in, my mother in law discovers multiple discrepancies with the house. The yard was a mess that showed signs of absolute neglect, Steven Wu said he would have someone clean it. It is now March 31 and he still has not sent anyone to clean the yard. Our next issue is the electrical. I have experience in electrical work to know that the circuit breaker box for the house is below code and standard for the state of California. My family and I were all watching television in the living room when all of a sudden our lights in the whole house went off. I went to check on the circuit breakers to find that they have been tripped. Not only did I notice that they have been tripped but I also found that the circuit breakers only consisted of four 20 amp breakers and one main breaker for the whole house. This house has one living room, 3 bedrooms, a garage, 2 bathrooms, and outside lights. Each room is supposed to have at least one 20 amp circuit breaker. What this house has is 4. The hot wires from multiple rooms were pigtailed (joined) to make one wire that connects to a single circuit breaker. There is obviously an overload that causes the breakers to trip. The circuit breakers trip multiple times a day and during the night as well which caused the house to become uncomfortably cold at night. We have two babies both under 3 years old that have had to suffer cold nights because of this. We brought this up to Steven Wu’s attention in emails, texts, calls, and in person. At first he told us that it was our responsibility to hire someone to fix the electricity, an issue that was present prior to us moving in. After conducting research I found out that it is the landlord who is responsible for that. We told him this and he said he will send someone to fix this. From January to now (March 31), there has not been a single person present to fix the issue. My wife has emailed him threatening legal action if he continues to neglect our reach out to him and he has not answered. He never answers his phone or texts unless he is calling to collect money which we have been paying every month since we have been here. We asked for lowered rent due to the poor living conditions he has provided and he has refused to do so. As good tenants we paid what he asked of us even after pointing these issues out. He tried to over charge us for the trash pick up fee. He sent me emails and texts asking for double what it normally costs. I Called to city to find out how much trash pickup is and I came to find out that he was charging us for our residence and his residence fee. I only gave him what we legitimately got provided. We have reached a point where we are moving out of this house without notice to him because we can’t contact him and it has been a nightmare the whole time we have dealt with him. We probably wont see our security deposit of $ 3,000 plus first and last months rent ($ 2,350 a month). We are willing to settle for our losses if it means we will live better somewhere else. if anyone is trying to conduct business with this joke of a «professional» I highly encourage everyone to seek help elsewhere. This individual should have his license taken away and should pay reparations for those he has wronged. I am a service member that has been deployed to Iraq and Afghanistan who has fought to give this person the freedom to own a business in this country. What we get in return is constant negligence, demand of outrageous rent for poor living conditions, breach of an unsigned lease agreement that we still have not signed, and we are out a few thousand dollars because of his incompetence and unprofessionalism.