The UPS Store

Ups Store at the Camden center is so helpful and is a true team member for all my logistical business needs. Handling some big orders for my business. Can always count on their professional attitudes and helpful problem solutions on processing and shipping.
Regards,
Tony Cantu

LOVE the people here, they’re REALLY great. So nice, VERY helpful.
I came in with a few problems, they solved them ALL with a kind hearted quickness. I’m very appreciative of all their help especially because this was my life 4^th stop to get my task done and they saved me an additional two! And all for a REALLY cost effective price.
They’re also open for extended holiday hours ;)

This used to be my neighborhood UPS store so I’ll try to be a bit less biased. The staff here has gotten to know me probably as the girl who drops packages and never needs a receipt. Why no receipt? Because it wastes unnecessary paper and I’ve never had issues with them not scanning things correctly. The staff while not the warmest is definitely efficient in their jobs. I’m in and out always in a timely manner. Hey, you don’t come to the UPS store to socialize!
Parking…is a pain! But hey, it’s no their fault but the fault of the shopping center. Don’t park right in front of the store and you won’t have to wait forever to back up due to cars speeding past you.

They weren’t set up for mobile deposits like most UPS stores, then the person helping me seemed to have a very difficult time understanding what I was asking. Sending a package was more complicated than it needed to be.

My bank has a relationship to make deposits through the UPS Store. I went into this location to make a deposit, but the gentleman behind the counter rudely asked me, «What is that?» after I placed my check and card on the counter. He did not take the time to ask me, «How may I help you,» or even take the time to finish with the customer that he was helping. When I said that I wanted to make a deposit he said, «We don’t do that,» to which I replied, «Yes, you do. My bank has a contract with the UPS Store.» He said, «I am the owner, and I don’t do that.» He told me that I would have to go to a different store, to which I replied, «I will just take my business to a different store.»
It was more of the way that this gentleman engaged with me than the lack of the service his store provides. I understand that he operates a franchise, and that he may have elected to not provide a certain service. However, that does not excuse his lack of tack and respect toward his customers. I felt that he had no intention of assisting me once he saw that I was going to ask for a service that he did not provide.
There are several other UPS Store locations nearby — South Bascom, Meridian, and Almaden that I would recommend using. This business owner does not deserve to profit from you.

I shipped a package through this store 2^nd day overnight and they filled out the forms wrong and shipped the package back to me instead of to my parents. When I took the package back to the store and asked for a refund they no worries we can still get the package to your dad for fathers just give us the package and we will correct the forms. Then the package did not get there for Fathers day I phoned up and said I need a refund as 108 $ for a delivery that takes a week due to your error is unacceptable. The owner was very rude and said he did not care what mistakes his staff made they don’t guarantee int ship times. Never use this store they will not stand behind there services.

Had to drop off a package, and service was less than mediocre. Employee doesn’t answer questions until 2 minutes later, ignoring me completely. Overall, would not come back here unless if I can just do a prepaid drop off.

The worst service I’ve received in a long time!!! They actually told me that they couldn’t mail two simple letters. They gave multiple excuses about their systems being closed down. Aren’t you a mailing store??? The girl worker was rude and had attitude. The male worker was awkward, creepy, and unhelpful. WASTE OF MY TIME!!!

Older Indian worker her is very rude. Like I was supposed to know that the box is supposed to be taped upon arrival. Um, last time I checked this is a shipping store?! Bye loser.

I have used the notary at this location on several occasions. They always seem to know what they are doing, are helpful with questions and make sure everything is right before finalizing the process. I will keep coming here for all my notary needs.

I have to say since moving back to this area from a small community where a business’s reputation is everything I have found customer service is greatly lacking in the San Jose area I that used to know. This business is one of the first that I am so impressed with the management and customer service. I came in on a busy day as well as busy time of day. My needs were simple and inexpensive and I was treated just as a customer with a big order was. They offered to do something that I did not know was feasible and they did it right then. Every employee is pleasant friendly and professional and so willing to help. I have been in several times over the months but am so very aware that this store will be my go to for copies, mailing etc,

I came in very confused on how to ship something for the first time. Jane, owner, and young gal were very helpful and made my experience great. I will definitely come back to ship more items at this location, thanks again!

Stopped of to send off package. Average service experience. Went to this local UPS location based on Unilocal reviews of another location with poor reviews.

I called this morning for live scan (finger prints) the people were very friendly, the owner was nice and helpful.
It’s a good place for shipping, notary, live scan.

I had a check for 3000.00 dollars that the @#@$ delivery fed my dogs ! I have repeatedly told them to deliver to the back porch… and they never comply even when its in the shipping instructions…
I would hope business and individual would use FEDEX or the USPS and NOT UPS.
They do not have intelligent drivers that can tell putting an envelope with 3 dogs present is not good Idea… UPS SUCKS
I called them and then and they asked for a tracking number, well maybe after my dog shits I can find one cause they ate it…
The delivery guy supports GILROY 95 020 (Pacific Mobile Estates) UPS would do well in Training this guy, not to feed dogs UPS letters, and READ the shipping instructions to deliver to the back door… or FIRE his @$#@$#

Great Service. Will go back again.
I needed business cards in under a day. This store managed to pull it off better than another nearby UPS Store (I hedged my bets and ordered at 2 stores) and for less than half the price.
I’m not sure if he was the manager, but the man who helped me had great attention to detail and cared about the quality of the work. He wasn’t happy with the front/​back alignment (off by under a millimeter) and offered to work on it longer. I found out he used to be an engineer and it shows in his work.

I came to this UPS store a couple of times during work trips to San Jose. The store offers a variety of services such as packing, shipping, printing, faxing, notary and live scan services. They even sell stamps.
The prices were very reasonable but what impressed me was the service. The staff was friendly and extremely helpful. They recommended great packing and shipping options for myself and other customers I saw in the store. The place was packed every time I went but they were quick and efficient. I had a few questions about the Live Scan service and the person who helped me was very knowledgable about the process and fees.
I would definitely recommend this UPS store for all your packing and shipping needs!

I’ve never experienced any problems here. I pretty much come here for only one reason. Every semester I rent text books and the return label is for UPS. Therefore, I drive on over to this place to ensure the safe delivery of my package.
I’ve came here about three times. Each time, I have been helped by the same young man who process my package quickly and efficiently. Thanks Mr. UPS worker! :)
Also, they have a ton of P.O. boxes. I’m not sure at what cost and if any of them are available but just thought I would throw it out there in case anyone was wondering. Lastly, I’ve never had to wait in line. it’s almost always empty or with one customer leaving. Convenient too, if you have errands to run since in a shopping center shared by nail salons, drug store, grocery, pet supply, etc.

Excellent service.
Visited the store at 2:15 on October 19^th to have some documents scanned and put on my USB drive.
The fellow behind the counter helped me with courtesy and alacrity. Five minutes and I was in and out.
The files transferred perfecty from the USB drive back to my computer.
Cost was under $ 2 for four pages.