We worked with Harris on our first visit to view their selection of travertine as we planned out backyard landscaping. Harris was extremely helpful! He was very patient, showed us all their selection of travertine and how it would even looks after we were to seal it with a wet sealant. After checking with other travertine places, we decided to go with Travertine US as they had the best looking material and Harris’s service put them over the top. Harris was even willing to hold our material in their warehouse for 2 months till we had our landscaping prepared for installation. In the end the job looked fantastic and it’s very much due to the great product and service of Travertine US. We now recommend Travertine US to everyone we talk to who might be looking for travertine.
Helen S.
Évaluation du lieu : 5 Los Gatos, CA
Harris is the nicest and the most helpful people I have met. He patiently explain everything about travertine from color selection, density, thickness, sealant, … His price and the quality of the travertine are hard to beat elsewhere. I highly recommend him for any travertine projects.
Ron K.
Évaluation du lieu : 5 Redwood City, CA
I put in a travertine driveway. I was calling around on material and ran into a few large importers in Florida. They claimed they resold to merchants like Travertine US and promised the highest quality and 5-day delivery. Pretty appealing. I also visited large local wholesale warehouses in Hayward who sell only to the trades. I chose to go with Harris at Travertine U.S. however. Here is why: He is the nicest guy. Harris should give classes in customer service. Polite, helpful and doing everything he can to make you happy. After talking with Harris, I did not care what the price difference was if any, I wanted to deal with him. As it turned out, my project faced a couple bumps, which they all do. I needed more material. He ran out to his supplier and within an hour had the material I needed. He hand picked the material for my job. He called me afterwards to make sure everything was OK. Had I ordered out of Florida, this project would have been a mess.
Henry s.
Évaluation du lieu : 5 San Jose, CA
Hopefully Unilocal will not filter my review They are very helpful and honest and flexible And they are cheapo and they know what they are doing Thanks Guys
Venkat R.
Évaluation du lieu : 5 Saratoga, CA
You cannot find a more honest, sincere, trust worthy and hard working person than Jim. I was driving past his office complex one day and decided to stop by. Before meeting him I had already spoken to five other places/persons on Junction Road in San Jose. Jim patiently educated me on Travertine tiles, the varieties available, pros and cons etc. and after an hour I was sold and I signed the contract with him within three days. He delivered the tiles and finished my entire backyard with one of his associates. It included laying travertine tiles and erecting a seat wall. He never said No to anything even if we made slight changes to the original agreement. At the same time, he was not dangling out the statement«it’s going to cost lot more money». His communication skills are superior to many other people in this business. It was a pleasure working with him and I recommend him strongly to anyone that wants to redo their front/backyard with good natural stone work. He has the best quality stones from Turkey. I still keep in touch and request him to come back for some minor work. He is more a friend now. How many contractors do you have that turn to be friends?!
U G L C.
Évaluation du lieu : 4 Hayward, CA
Yes, it is time to have a nice backyard now, but I did not have any idea what to do until I found Travertine U. S on the internet, and it sounded a good idea to have natural stone in my backyard. So I contacted them online and eventually I went to their showroom in San Jose. At first, it was kinda hard to find it, the store is located in a business park, so if you turn to Rogers Ave from Brokaw Rd., go slowly, the business park is on the right side. It was a small store specializing in natural stone pavers, the store floor was covered by these travertine pavers and the good thing is they are in stock, they were process of hanging stone tile samples, they said they carry those too. Jim the owner was very knowledgeable and helpful about the material and how to use them. I ended up getting nice warm color travertine paver pattern and got them installed last weekend. Here is their website:
June K.
Évaluation du lieu : 5 Palo Alto, CA
I bought tumbled travertine for my backyard patio from Travertine US. Great price and the stone itself is very beautiful, cool and, smooth to the touch. I couldn’t be more please with the quality of service and information I received from Jim. He spent a good deal of time explaining to me about the stone itself, details about installation, and maintenance. Delivery was included in the price, and was exactly on time. Only very minor breakage on a few pieces on over 600 square feet. It was a great pleasure to work with Jim. He consistently tried to be as helpful as possible which was very appreciated — especially compared to the attitude of the other vendors I spoke with. He was a bit difficult to reach on the phone at first, but it was worth the effort and he did return emails and followed up even after delivery..