Tse Koi

A gentleman who followed us around to be readily helping us on every question. He is very knowledgeable on Koi. Although we could not buy the fish this time but he didn’t mind that when helping us all kinds of questions

What a great place to find koi. Came here just to see what they had as our pond maintenance friend recommended it. Ended up going home with 6 koi. Really nice selection and the fish seem well cared for. We picked out a feisty orange and black koi that hopped out of the bucket three times and the staff was really patient at finding another one for us each time. I only recently joined the koi keeping hobby but I’m glad I found this store as they seem to have everything you need.

They have a great selection of equipment and koi, but the old guy there is a complete creep. He followed me around like I was going to steal one. I was going to buy three large ones… but because of the horrible customer environment, I’d rather go elsewhere.

Not just a koi place, great place to get answers as well

I had a very bad experience with Tse Koi.
I was in the market for a garden granite bench. Googling «landscape granite bench» led me to Tse Koi. They have two types of granite bench. One was listed on their website as $ 495 as of 01/​20/​2013. However, when I went to Tse Koi, they said the website price was outdated and insisted on charging $ 650 instead. I thought it was unacceptable and decided to get the bench from somewhere else. I ended up buying a similar bench at Lyngso Garden Materials for $ 194. I was lucky that I didn’t buy from Tse Koi!

I found this place early this year when we built a pond in our back yard and decided to put some koi fish in it. This place is the best Koi fish store I found in this area. Their Koi finish quality is the best compared to the other stores. The owner of the store is really nice. He gave us a lot of advice for building the pond and filtering system, with his help, we were able to improve our pond to make it easier to clean and maintain. The filtering system we bought at the store work really well. We are very happy with the store.

Lots and lots of koi selection here and there healthy which is good. Sizes ranges from small to extremely huge. Cheapest price was like 25 but forgot what the most expensive price was. For those just starting out in raising koi, they have lots of smaller kois so you would have lots to choose from. They house the smaller fish in doors and the bigger fish out back in the bigger tanks which is pretty nice. Prices are clearly marked so you don’t have to guess or find someone to ask. They do sell supplies such as food, water conditioners, and various things. They do sell extremely big filters for big pond setups so those that want to build a big pond, they have your filter and pipes. Overall, a nice play to come for just Koi because they do not sell any other kind of fish so don’t come here looking for something like discus which should be obvious because of their name.

I’m here or some Koi fish event today, and there are tons of people here! My mom happens to know the owner and he gave u two free shirts. They’re pretty neat looking, both with a koi fish on them. Friendly staff and a lot of cool pond items.

Tons of Granite Lanterns and statues to choose from. Awesome prices but whats even better is the return of an item with ease.
I bought 2 granite lanterns and decided one of them was not the right size for my garden. I contacted Koi Tse and he said it was no problem just bring it right back.
I was amazed at the level of customer service Koi Tse provided. Then even provide service out to your car and individually wrapped each granite pieces to secure then on your drive back home.
I am a customer for life and willing to drive to San Jose from San Franicisco for Koi Tse again.
Of course they have a huge inventory of Koi.

We went to Tse Koi looking for a new pump for our pond filtration system. We had specified that we had not wanted to bury any equipment. The salesperson recommended a pump and assembled it for us, telling us to seal all the connections well. When we got home, we realized that we had no documentation about the pump, not even a box and it was an expensive pump. Well, we connected everything and ran it. It never seemed to circulate water for long. I called the store after struggling for days and the response was to seal the connections and prime the pump. We went around with this for weeks and called again. By this time, we had read the documentation on line and knew that the pump needed to be below the water level which, for a pond, means a hole in the ground. We had specified that we had not wanted to bury any equipment but ended up with this pump which they wouldn’t take back. Caveat emptor. The end of the story is that this $ 250 dollar very loud pump with a 90 day warranty lost its prime generally after a few hours in the ground or out. It was replaced with a $ 54 Sunterra pump 850 GPH, 2year warranty, silent and it performs perfectly.

Very nice and healthy kois. The owner, Tom and this hispanic guy, ARE AWESOME. THey are sooo nice. Watch out for the old man, he is really cranky. Their food is very cheap. The surrounding is small but NICE. Good ammount of parking, except on the koi show day. They actually leave you alone to look around and not stalk you like they do at Champion Nishigoi.

Looking at the location’s surrounding, you would not think an awesome place like Tse Koi would be where it’s at. The entrance to the parking can also be quite challenging depending on where you’re coming from. But once you get inside, you’ll see that it’s worth going to.
They have countless amounts of koi tanks that you could view. You don’t even need to buy anything! I go there to look around because those kois are inspiring.
I recently had the chance to travel more than 80 miles just to see this place. (It was worth the drive) While browsing there, one of the workers was friendly enough to hang out with us and tell more about the kois. (You could tell this guy was very passionate about them. He told us how he never knew about them before and now he LOVES them kois. FYI, he was of hispanic descent and could barely speak English.) That’s how I knew he really loved his job. (Not that I’m stereotyping that only Japanese people work at koi places…)
I pretty much got a tour of the place. (He actually captured some of the kois and showed them to me!)
Make sure you go to the back where they have the bigger kois. The guy was nice enough to let us look at the (do not enter area due to construction) where it had the humongous kois.
Overall, this store was inspiring. To own those high grade quality kois would be amazing.
I will admit that the kois were expensive. I could never afford one (until I get a good job) but I will definitely come back here someday to finally buy some nice kois just because the customer service was great (hopefully that guy still works there).
And THAT is what great customer service does. You want to come back no matter how pricey the items are.

Tons of tanks with Koi of all sizes, colors, shapes, and prices! This is a nice place to just hang out and look at the beautiful fish, wishing you could pay the crazy costs of owning one. When you enter the store, you see a good selection of Koi, but be sure to go out back where there are even more. Definitely don’t miss the even more back area with the HUGE Koi. I’d say they’re about 3 – 4 feet long? Maybe longer? HUGE. Seriously.
Anyway, even though my dad and I never usually buy Koi from this place (nor food), there’s one annual event that keeps us coming back. Their Annual Koi Show towards the end of May (It was today this year) is quite fun. There’s free food (King Egg Roll-​Fried Rice, Chow Mein, Fried Shrimp Balls; Costco-​Rotisserie Chicken, Pizza), and voting on the Koi that are put up for competition. Also if you plan to buy anything on that day, you get to spin a wheel for 5−50% off what you purchase.
It gets pretty crowded, so the food disappears in about an hour. Go there a bit early next year, and get in line as soon as you see people jumping in!

First let me start off by saying Tse Koi has a huge inventory of koi ranging from many different sizes and breeds. Saw lots of kohakus, showas, sankes, shiro utsuris and tanchos among many others. From my very limited knowledge, the koi look to be of great quality. I will definitely consider adding a couple of koi to my pond from here once I complete it.
The unfortunate part was trying to find plumbing parts that I had initially came to look for. I was the only one in the store at the time so the gentleman was available for help. I was looking for 3″ knife valves so he pointed me to the plumbing parts section. It wasn’t very organized and I couldn’t find it so he came over and helped look. He couldn’t find it either! After a couple minutes, he found one but it wasn’t the one I was looking for. This one was bulkier and much more expensive.
Another frustrating thing was the website. The list price didn’t match some things I noticed in the store. Maybe the website needs to to updated?
With that said, the store is large and there are plenty of supplies, food and pretty much everything you need to get a proper pond up and running. I know I’m coming back here to look for koi when the time comes and then maybe I’ll bump up the rating.