I needed to replace a video card on one of my computers and saw a good price on from Twin Micro. Since they were located locally I preferred to pick it up directly and get it quicker and avoid the shipping costs. They are located in an old 70’s business park and there are literally dozens of small companies that look like someone’s extra large garages. Most are not really set up for customers as there was a small waiting area and they guy that seemed to run the place was chain smoking the whole time I was there. I presented the invoice and it took at least 20 minutes for them to find the video card I had purchased on-line. I guess most of their work is conducted on-line.