Vista Apartments

Can’t believe how lame this company is asking for more money after I left based on LIES!!! I’m repulsed and discussed but expected no less from them!!! I’ve lived there more then a year just moved and feeling alive again not living in a dark box in crazy heat in the summer and rain pouring down the patio not able to do laundry and all muddy. What an awful place to live

Well, I made an appointment with their central office to view the available apartments. Made the appointment two days in advance. Get to the apartments about 5 minutes early. Nobody in the office. Waited 15 minutes, still nobody. Called central office, they said to wait more as there is nothing they can do. Waited about 40 minutes total until we left out of frustration. If that’s how they treat potential tenants, would rather not like to find out how they treat you after you Dibb the lease.

We had an appointment back in February to tour an apartment here. When we arrived, office was locked shut, and calls were not answered. We got stood up.
We called the corporate number to tell them what happened and they said it was a «bummer.» Yeah, bummer indeed. We left our last apartment due to lazy property management and we weren’t looking to deal with that again. The next few days we signed a lease with a complex about a mile away.

I am writing this long review because of how difficult it was to find an apartment with any decent reviews. It seems that the people who post are the ones who have bad experience, never good.
My son needed an apt in San Jose, moving from Portland, OR. He had three weeks to find something that was available immediately. His girlfriend had a 50 lb. dog which made the challenge very, very difficult. His new job was at the airport and he wanted something close.
We flew down and spent a week driving all over the place in San Jose and surrounding areas.
and the other apartment searches NEVER returned inquiry requests.
We ran into Vista Apartments on Parkmoor Ave. They had one apartment available but someone else had an application in. The community manager, Pascaline, went above and beyond working with us. Turned out that application fell thru and she called us immediately.
Vista Apartments is amazing. The staff, Pascaline, and maintenance crew, Mike and Rocky, were great to work with. Immediate responses when needed and very friendly. Pascaline knows her stuff; she is friendly, knowledgeable, yet firm (in a good way). She goes by the book which is great for everyone.
The cost of the apartment was the lowest we found and is in a rent control district, which is awesome. Close to everything needed.
The grounds are well-​maintained. I was particularly impressed with how clean the garbage area was. It was always clean, and items left by tenants (large items no longer needed), were picked up immediately.
The community is gated which offers peace of mind. It isn’t one of the huge communities with 3 pools and a bunch of other stuff that isn’t necessary. It is simply a nice place for a good price (for San Jose).
When we moved in, the apartment was completely updated. They replace carpet and paint after every tenant moves out. The washer/​dryer are full size and his was brand new. He really couldn’t have asked for better. It’s just two levels and he had no noise issues from surrounding apartments. Parking is a covered carport.
And, they accept dogs over 25 lbs. People pick up after their dogs and they have dog waste bag stations. They have the same breed restrictions as other apartments.
He ended up having to break his lease after six months because his job relocated him to the Seattle area. He was sorry he had to leave. The only bad part was that he had to pay a hefty lease-​break fee.
If you are lucky enough to get in, you won’t be sorry. This IS NOT a spam review. Email me at
if you have any questions and to make sure I’m a real reviewer.

The new lady that works in the office is rude!
I live with my mom and she locked me out of the apartment just my luck. Anyways I saw the office lights were on (this is at 10pm) so I decide to see if maybe someone there had a spare key since idk I assumed they would. The lady came out and said 5time «I’m not working right now» so I said «oh I’m sorry I was just wondering if you have a key to my apartment since I’m locked out» with attitude she responded «call the emergency number I’m not working right now!» And slammed her door, So I say «thank you and leave». First of all what manager doesn’t have keys to the apartments and second of all what in the hell are you doing in the office at 10pm if you’re not working right now!!!

I just renewed my lease here, as I’ve been very happy with the service I’ve received.
The office and maintenance staff is kind, and helpful.
I’d give 5 stars, but there is a drawback with little parking for guest use.

Ugh, idk where to begin with this place. Their «security system» and «safe gated community» is a joke. First, I had my cars hub caps stolen about three months after living here, there was nothing I could do because I had no idea who took them, and there’s no cameras. my guess is it was someone who also lives here but there’s no way I could prove that, plus it’s very easy to get in and out of the apartment complex even if u don’t live here. I constantly see homeless people, or people with shopping carts inside my complex digging through dumpsters (doesn’t make me feel safe.) Then today my dad was over helping me move furniture in my place and setting up new furniture for me to get ready for my baby (I’m 9months pregnant and cannot move anything around) my dad brought down my stair case a coffee table just to move out of the way for a moment to make some room. Literally a few seconds later it was gone. I was so upset and furious. I went to the front office to let them know someone stole my table and asked if they saw anyone take it, they said they didn’t see anyone. I was so mind blown because I had no idea how someone could of stolen the table so fast. Anyways, my husband contacted the maintenance guy to ask if he saw anyone take it and he said he did! Some other worker thought it was «trash» and was going to throw it away but a resident said they would take it instead. Thankfully we are getting our table back, but the fact that workers just take things off your porch or below your stair case with out asking is crazy! And it was a brand new coffee table so there’s no way someone with common sense would think that’s trash! You can’t trust anyone in this place. The apartments also have no air conditioners and are extremely small. Which we had no problem with when we started renting it but the rent is way over priced for what you get here. We also had a big spider problem which we had to get a extermination to come out to our place which didn’t even fix the whole problem, I still find spiders in our place. The parking here is also a pain for yourself and if u have guest come over they have to park far away because there is no guest parking. Also, the workers here saw this review and told my husband I had to take it down because it’s «nasty.» Lol there is nothing inappropriate about this review. It’s the truth of me living here for nine months. I was also just informed by another resident there is a registered sex offender that lives here. If you have kids, or nice things I suggest you rent somewhere safer and nicer. Also, there’s never anyone in the front office. They take very long «lunch breaks» and every time we call the front office it goes straight to voice mail. This place is a disaster.

I have lived here for over 4 years and I have to say that we love it. Diana is the best, as well as maintenance. They are very friendly. This is a really good place to live. You have access to all the freeway and have a grocery store right next door. I would definitely recommend this place.

I’ve lived at Vista for a number of years and I have to say the office staff and maintenance team have been very kind and professional. Whenever I had a problem they would fix it right away. It felt like they really cared about my us.
My girlfriend really liked the remodeled apartments and the gated entry. The community was in a nice neighborhood to begin with and everything helps.
My only gripe, and it’s a small one: sometimes the pool got a little crowded on weekends. Other than that I really enjoyed our stay and would recommend you check them out.

I want to preface this review by stating that, while the tone may be disgruntled, there are very important reasons why you shouldn’t live here — do your research and you’ll find this place has been getting awful reviews for years now (formerly Sunrise Garden apartments on Unilocal).
I recently moved out of this apartment complex in August of 2014. I was a resident at Vista for 2 years before moving out, so I accumulated quite a bit of experience with the staff, surrounding area, and neighbors.
I will present the few positive points before I explain to you why you should never fill out an application to live here. First, the neighbors were generally respectful. At times, people would monopolize the pool area for their kid’s birthday party or for a family event, but I don’t consider that the greatest offense you can commit as a neighbor in a complex like this. Second, there was a maintenance guy on staff who was helpful and kind when present. That’s about it.
The «new, modern» units they advertise are poorly constructed, built using the cheapest equipment and materials available. We had a massive leak in our ceiling throughout the entire second year we lived there — it was never repaired, nor did they seem interested in fixing the problem. The aforementioned maintenance guy even admitted it was crap equipment, and that the problem would continue so long as they used these materials. The units are small relative to other comparably priced 1-​bedroom apartments in San Jose, and the bathroom area is much too small if you are living with someone else.
Upon moving out, we were charged extensively for cleaning fees. I spent days cleaning the apartment top to bottom before moving out, and we were by no means messy people. No landlord in my rental history has ever charged such exorbitant fees for cleaning. We also painted the walls and covered holes, yet we were also charged for painting. From the initial $ 500 deposit we made, we recouped less than half of it – in an apartment that was clean with no cosmetic or structural damage caused by us, the tenants. Even with the constantly leaking ceiling, they had the audacity to place the blame on us for the state of it upon leaving.
There’s nothing noteworthy around the complex, with the exception of a 24 hour fitness. The laundry machines were constantly out of order or in disrepair. No efforts to improve them, and from their point of view, why bother? They really don’t care about the quality of the place — they just want your money. Go to
to check their site — it’s hilarious how misaligned reality is from the garbage they have on their website.
I moved out on August 15^th, and as of this review, I still haven’t received the pathetically small amount owed to me. It’s now October 3^rd, and they still haven’t responded to my requests concerning the security deposit. The staff could not be less compassionate, and Sack management is completely negligent. Research your apartment complexes carefully — anything owned by Sack Management should be avoided at all costs. Do yourself a favor and find anywhere else to live in San Jose. I’m very glad to be rid of them.