West Coast Signz

Will Smith and Eric Ashby are genius! I took my MINI to them and wanted to transform it from a basic British Racing Green to something with a lot more personality. They came through with amazing results.
My MINI is now truly one of a kind. At first, when I told them that I wanted it to be pink leopard print they politely said «whoa…that sounds, um, neat?» but when they were done with the graphic mark up and then once applied the full car wrap even Will cracked big smile. It’s gorgeous and on a daily basis I get people stopping to ask me where on earth I had it done and the quality of the workmanship.
As a result of their great results, these guys are busy so while I do understand those who didn’t get the service done giving a poor review, if they’d had the time to wait for their project, they would have been amazed with the results. The are worth the wait!
I give big thanks to West Coast Signz/​Designz — they gave me a very unique and professional experience and I LOVE LOVE LOVE my car!!!
You guys rock!

Just picked up a banner for my son’s little league baseball team that the guys over at West Coast Signz created. The communication process of getting a design together was a breeze. They were able to work around my schedule, and responded to emails very quickly. Gave them a rough sketch of what our team was looking for and they were able to work their magic on the rest. The designer quickly re-​drafted the design when asked about moving some things around. We are definitely satisfied with our team banner, and plan to return for more banners in future seasons.

I put a post on facebook asking my cyberfriends if they knew of a good place to get a sign made up for my small business.
3 separate people recommended west coast signz, so I called. I spoke with a guy who told me that they could have someone come take a look at the front of my store and get me a quote. I told them that my new location needed a sign up ASAP. They took my info and said they would have someone call me back. that was two weeks ago. I was never contacted.
Yesterday I called and spoke with the same guy. He said he remembered me, (he still had my contact info) but that they had been super busy and he had not had a chance to call me. I said thats fine, would he be able to send someone out for that quote asap. I desperately needed a sign,.
So. I STILL get no call. Today I call and the same guy answers. He again told me that they have been really busy and thats why they havent called. I basically said «Are you interested in my business? If your too busy you need to let me know and stop telling me your going to call me back.» I said «Im a really busy guy, and Im not trying to be a dick, but I need a yes or no, can you give me a quote». I Was NOT rude, I was not condescending or sarcastic, I was just matter of fact.
His response was pretty ridiculous.
he said «you you have two options, you can get the quote when I get around to it, or you can go somewhere else. and you ARE being a dick»…
Then he hung up on me.
I wont lie, Im still kind of in shock, All I wanted was to buy a sign. Ive never had a business treat me so shitty for NO GOOD REASON? Why would you behave like that? anyhow, it bothered me enough to drive me to write this review. Im going to try and contact the owner, Manny, just so that he knows his workers are unnecessarily rude for no reason. I have 5 locations and was planning on buying a sizable amount of business, looks like ill be going to Fast Signs.

I have to give them 1 start because there is not zero! I called to get a quote for a table cloth, left a message with my information and no body return the call. I also fill out the contact form they have on the website but it seems nobody checks that.
I gave it another try and called again. This time a person answered and said he couldn’t help me at that time but he was going to call me later. NEVER HAPPENED!!!
Very disappointing specially because someone told me they worked good. Very poor customer service and follow up

I was Let down after multiple attempts to get a quote for a very small job. The customer service and communication of this compay is unacceptable.
Im glad they let me down on completing THIS small task, as it will prevent future issues I would have had down the road on Larger Jobs. I have a lot of work I need done.

Manny and Will are nothing short of amazing. Getting my food truck wrapped was such a stressful job, and the two of them made the process so much easier. They had the truck done a day earlier than promised, and completely walked me through the process, even making suggestions on how to get the most out of my vinyl wrap. They are the best!

They did a great job on the graphics for our company van and for signs for home shows. They have a really fast turn around time and are very helpful. They were super accommodating to our need for a fast turn around time. Excellent company and great staff!!!

West Coast Signz was 5 star from start to end.
I wanted to get my company vehicle wrapped, so I did a search on Unilocal and found a company that only had 1 review, but it was 5 star. That was the beginning of a 6 month nightmare and hands-​down the most frustrating and unpleasant business experience in my adult life. That company is now out of business after taking my money and leaving me with an unfinished wrap that was blistering and peeling off after a only few months. The experience left me a bit skeptical of the whole business.
I was told about West Coast Signz from a business acquaintance because they didn’t come up in a Unilocal search for Vehicle Wrap. As soon as I stepped foot in the door, I was met by Will Smith and I knew that this was a professional company. He showed me some of their work on some vans in the parking lot then introduced me to Vito Tenorio, the graphic designer and we started working on my wrap. Vito was very patient with me in coming up with the design for my car, I think we had at least 7 revisions. Once the design was finished, we made an appointment to apply the wrap. It only took the 2 days to complete the full car wrap and the quality of the work was beyond my expectations. So detailed and clean! I finally have a company car I feel proud to drive.
Thank you Manny and West Coast Signz. I will be using this company for all of my print needs from now on!

Kimberly B.
San Jose, CA
10/​13/​2011
We recently purchased a sign from West Coast Designz… The lettering looks great but managing to get them straight was (is) a challenge for them. Will, the installer is a student and only installs when available (college student) and apparently that is not very often. We need 4 letters straight lined and brought in closer and 2 weeks is the wait time… so far He does not come to the phone nor answer his messages. We are less than 1 mile away! They are paid in full and I am sure that is why the CUSTOMER is not a priority. I do not recommend W. Coast Designz due to the fact that they have the worst customer service. Perhaps a trip to their office is needed? And a request for payment refunded?
October 14, 2011~
Thank you Manny for rectifying the issue. I appreciate your promptness and great customer service. Our sign looks great now! And… it was West Coast Signz not West Coast Designz. Thanks again and continued success in all your endeavors.
~Kimberly B. =)