America’s Best Value Laguna Inn & Suites

There is no truck parking 2−6am. So they should not be advertising truck parking. The room was old. Furniture is work out. Some remodeling done but not great. There was urine and tissue still in the toilet, gross. The bed was ok, though I did question whether it was sanitary. I always take Lysol and other disinfectant products. It is ok of your just looking for a place to sleep. But for the rediculous price, you can find a nicer place to stay.

STAY AWAY!!! Got a non smoking king suite because all other hotels are booked. Paid $ 150 and guess what we found in the room — A PIPE!!! Non smoking room and there’s a huge pipe on the table? The whole room stunk!!! Would’ve stayed in my car if I knew it was this horrible!!!

The room was spacious, and the space outside had a quaint feeling with plans and a waterfall.
However, the shower was just a trickle and very small.
The sheets on the bed came off easily.
The tv remote did not work, and only one or two channels came in clearly.
The walls were stained purple, with purple hair color. How do I know it was hair color? The used box was still in one of the drawers in the bedroom.
The room is not worth the cost.

I love this place. My boyfriend and I are always getting treated so great! No matter what, I always come here. The pricing is good sometimes they even give me a little discount. But the little discount helps out a lot. This is by far the best hotel around. :)

It was an expensive bed, something that should have gone for $ 60 or less. The floor hadn’t been swept in a while and the bathroom wasn’t as clean as what one might expect. No TV channel guide or local directory. Not even a Bible. At least the sheets were clean and the bedbugs, if any, didn’t bite.

No star’s! OMFG! ! I can’t believe this motel is still open? I swear I’m sitting here in my second room…
The first room I took a shower and admired the mold in the shower and paint they used to cover up the big mold spots in the shower? Yea I know painting the shower and tub. Then I laid down cuz I just paid $ 140.00 and am very tired and started to ich all over my legs and back. So I pulled the covers and there’s DIRTY SHEETS AND OH YEAH A USED CONDOM tucked into the sheets! Gross so so grossly gross and the front desk said «just a second I’ll change the sheets», i said no I’m getting a refund and leaving! Nope nope no refunds will put me in a new room so here I sit in a different room and can’t believe it’s still dirty and there’s little dead BUGS on the mattress! I know there’s living ones as well because I’m still getting bites on my arms. I’m posting pictures of it to provide proof! Do not stay here unless you have a biological suit to wear.

Not a great place at all. The people were nice enough I guess, but the rooms are old, the bedspreads had stains, and the room had a stale old smell. The train and the freeway are noisy but that is not controllable, just should be cheaper to stay there. Bummer. Won’t go back.

Great place. Jimmy & Vincent at the front desk were very kind and helpful. I will definitely go back next time I’m in the area. thank you!

DO NOT BOTHER! Recently stayed in this dump to attend a show and got bit by bed bugs everywhere on my body. It was so bad I had to get rushed to the hospital. The owner is just as horrible as this place is. He doesn’t know how to handle any situation and is a liar. Take my advice, it’s better to sleep in your car than at this place. This place should be shut down. I am truly disgusted. If I could give this place 0 STARS, I would!

Wanted to stay here but was on hold for more than 8 minutes. I waited to just get hung up on. When I called back it just rang. Thanks!

This Inn is adequate — clean, with ample parking, air conditioning, freeway access and lots of choices for burger joints in the area. The staff are friendly and accommodating. The televisions work and the refrigerators are cold.
Breakfast is a bit of a disappointment but be prepared to spend at least twice as much on a comparable hotel anywhere else in the San Juan Capistrano area.
I would stay here again.

This place is horrible for the money! Should’ve been $ 39 – 59 a night! The bed sucked, the pillows sucked, the fridge was unplugged and stunk, the AC units performed poorly, and the shower was made for little people! The only good thing about this place was leaving it! Never again.

Rooms are adequate enough if your only goal is to sleep and you have a good immune system. But, the rooms themselves are blah, the pillows terrible, the heater/​cooler dirty (Legionnaire’s, anyone?), the tv old school with poor picture quality, the water pressure crap, the continental breakfast gone before it should have been (went down at 8:50, nothing and no one was there, so went back up to the room to call down and ask, and they said they were no longer serving), and uh, nearby a train track with trains about every two hours or so…
Bottom line: Couch surf before you stay here!