Akera Yuka, OD

Dr. Akera is a thorough professional. I’ve seen her for years and enjoy our annual exam. While the price of glasses from her office has always been high, I have always received adequate treatment until now.
I ordered prescription sunglasses over 4 weeks ago and still do not have them. They were paid for upfront. She’s in a new office and these folks are not responsive. I’ve been told the lab had a problem. I was told the labs is not returning calls. As a consumer I cannot help but be frustrated. No glasses, no information about when I will receive them. I cannot do repeat business with unresponsive retailers.

I selected Dr. Akera Yuka as my optometrist for my wife because she can speak Japanese. Dr. Akera was surprisng very good. She’s very careful in her eye test and is very careful in checking out your medicial conditions, the medicines you take. She’s very thorough to make sure you get the best glasses or contacts that will fit you. She also takes the time to listen to you and is very friendly and efficient. I highly recommend her to anybody looking fora Optometrist.

Our previous optometrist was a very… challenging individual, so going to Dr. Akera was like night and day! She was friendly and very efficient, yet took the time to talk to me and listen. I felt extremely comfortable in her office. Susan at the front desk was a peach, and helped me pick out some lovely frames for my glasses. I’m so happy to have found someone I like and can trust!

I agree with Steve. I thought all optometrist were the same until I went to Dr. Akera. She is very thorough and like Steve said, will order frames that are not in stock so that you will get the frames you like. I never knew that frames came in different sizes, I just figured they either worked for you or you kept looking. Having a small face it was nice to find that Dr. Akera could order me smaller frames in a style I liked. She’s an excellent doctor and performs a very thorough exam.

Big thanks to Steve K. I’d been looking for a new optometrist since I moved to the east bay five years ago. I loved Optima in Santa Clara, but hadn’t found a good one around here. Then I stumbled upon Steve’s review and bookmarked it.
When it was time for my next appointment, I called Dr. Akera. I was not disappointed. She’s friendly, knowledgeable and professional, as is her staff.
Ronda sits at the front desk, and seems to keep everything running smoothly. She’s a pleasure to work with both in person and on the phone. We had some VSP issues to work out, which could have easily been frustrating, but she handled everything with tenacity and good humor.
Steve K, I owe you a beer.

I used to think that optometrists were fungible, because I have a relatively simple prescription. All I ever had to do was choose lens «A» or «B» and then pick some frames. WRONG.
The last time I got new lenses, four optometrists gave me four (significantly) different prescriptions, three of which gave me (incredibly) painful headaches. Dr. Akera is the only one who got my Rx right.
She and her staff are also very nice and provide great customer service:
1) They did not have a few frames I wanted to see in stock, but they ordered them in advance of my eye exam so that they were waiting for me on the same visit.
2) my Flexon glasses broke two months out of warranty, and they asked the manufacturer to comp me a new frame, which arrived a few days later.
I will be a customer for life. Emphatically recommended.