Associated Services

Associated Services has been delivering high quality coffee, tea and water to my company for years. We had a jam in the Flavia coffee machine, and I called their customer service number to find out what to do. Not only was the representative helpful in immediately getting the jam cleared, she actually called back to check that everything was working properly. That is what I call EXCELLENT Client customer service!
On another occasion, I had a business reason to stop by their San Leandro headquarters, and while in the waiting area, I noticed a book of thank you cards that students from a local school had sent to the owner, for support with their school programs.
This is a company that serves the community in many ways, some which are obvious, and others which are quietly impressive!

My office has used Associated Services for years as our vendor for coffee and water cooler systems. We enjoy being able to give our business to a local company and we’ve never really had any serious problems or issues. A majority of the staff that I’ve been in contact with (via email, on the phone and in person) have been very professional and courteous. The only issue I ever really had was it was nearly impossible trying to get ahold of the Sales Rep when it was time to pick up the supplies I had borrowed for a tasting. Meh… one experience that wasn’t the best but also wasn’t completely horrible. Overall, I enjoy doing business with them and recommend them to anyone looking for a coffee/​water solution that is convenient for their office.