Great place. Wonderful customer service. The speaker went out on my earpiece. They showed me what products they had to replace the unit and then told me it would only be $ 20.00 to replace the speaker. When I got the speaker replace in my earpiece they called me a few times to let me know and remind me that it was ready for pickup. This is the same place that a lot of the other ear mold places send the mold to be made(California audiological in SF). Why not go to the source and get it faster rather than waiting for snail mail. They make molds for earpieces, ear plugs, earphone buds(so they don’t fall out.), motorcycle riding, and more. I have used their ear molds for almost three years. They will re glue things when needed and replace some tubes for free. Fantastic customer service.