William’s Brewing

I have been buying both gear and ingredients from William’s Brewing since I started brewing in 1999 — the «home brewery» kit I bought from them is now 16 years old and going strong. I have brewed more than 60 batches in the ensuing years and it all is still good.
Over time, I have upgraded my gear and in 2013 purchased a Brewer’s Edge brew pot, which has been an outstanding addition to my brewery gear — recently I noticed metal cracking in the handles, so I emailed them — the email I got back shows why I stay with them and still buy all my gear there — they immediately shipped a replacement out — and it’s an improved and updated design!
Bottom line? These are good folks — they got me going in brewing, I’ve recommended them to friend after friend for their brewing, and well … no regrets. They are the best. I highly recommend them!
Thanks William’s, you’re awesome.

This is my goto site for 98% of my brewing needs. Great customer service!

I recently had an item I ordered from William’s break upon first use (A large glass beaker). I explained the situation to them and they immediately shipped a replacement. Over the last few years I have talked to William’s a few times in person and always found them helpful and friendly. As essentially a mail-​order business, I think they do a good job at delivering the products they promise and providing prompt post-​sales response.

I will second Kyle K and express my frustration. This is an old complaint from me and I can’t say I’ve shopped with Williams in many years. But they lost my business when they refused to tell me what the hops were in a kit. They are just marked by addition and you have no idea what they are. When I called them, they said it was «proprietary». C’mon Williams, even Vinny from Russian River will tell you exactly whats in Pliny the Elder. And I get it, I know why you do it, but honestly its not the 90s anymore. What you are doing is completely alienating yourself from the advanced brewer. If you want to be known as the ingredient kit provider to the beginner brewer, fine. But you are not desired among the advanced brewers and you are shooting yourself in the foot if you are turning your back on the advanced brewer.

be very carful when ordering! they have outrageous prices for shipping as well as poor customer service. most products can be found on amazon with much faster shipping. buyer beware… not all shipping options are available when you order via paypal.

First off, I should warn Unilocalers that this is NOT a retail store, so don’t come to William’s hoping to do some browsing! We did (yep, we didn’t investigate properly beforehand), and found a warehouse with no posted hours of operation. What we did find was a box with catalogs that contained a note explaining how William’s works. They offer a huge amount of brewing supplies, all of which can be shipped to you. Prices are reasonable, and the staff were very helpful when we spoke to them over the phone.
I’m glad to have found yet another Bay Area brewing supplier!

I’ve made a few purchases from Williams Brewing and have had more pleasant experiences than negative.
I’ll start with the good items.
1. Fresh LME
2. Great quality on their ingredients
3. Fast Turn around
4. Short Ship Time
The Bad:
1. Only sell grain by the pound, so if you need a fractional amount like half a pound you cannot purchase it that way.
2.Limited yeast supply.
Overall they are good, I have found that their choice of shipper leaves a lot to be desired.

I’ve been searching for sometime for low pressure burners to run on natural gas.
These guys were by far the cheapest as well as offered the extra parts needed to convert the burners from LP to Nat.
Upon receiving the burners (I ordered 2) I noticed one of the burners was damaged during shipping I know this because the broken part was in the box.
I should also add the shipment arrived a lot faster than expected… Nice!
I called the support line and they shipped me a new burner out the same day!!!
I was expecting to have to return it and wait for them to get it, then ship the new one, which honestly I would have been OK with.
These guys blew my expectations out of the water if you want great service, great products and great brew I highly suggest giving them a shot.
Thanks for the great service, seriously its rare anymore!

I recently ordered an oxygen regulator from Williams. They have the best deal on the web for this. While I usually order from Northern Brewer or Midwest Supplies, I took a chance on Williams. I made the mistake of not selecting a faster shipping method, not realizing that Williams is out on the West Coast. I requested faster shipping, but apparently Williams isn’t as capable of making fast changes to order shipping once they are processed. It’s too bad. I’ve been able to make these changes with other major online homebrew retailers out there. It did take my order the full 8 work days to arrive, so I was not able to start my brew for quite some time. Lesson learned. Williams did get back to me on my order and offered a sincere apology. I respect their professionalism and desire to please customers and hope they might reconsider the way they handle changes to shipping request, particularly for east coasters who might wait an eternity for their orders.

I needed some yeast for a recent batch and decided to check out the limited strains available by searching online. I wanted to try Denny’s favorite which is a Wyeast product and found it at William’s. I noticed they had some hops on closeout too which seemed reasonable for Noble variety. I placed my order very easily and was able to navigate their site without any problems.
I did not realize I had ordered from a place in California until later, but was pleased when the box showed up the day before brewday. The selection of merchandise is good– they have some equipment I have not seen elsewhere which is why I rated them so highly. I found the value to be very reasonable and will probably order from them again.

William’s has great prices and a really good selection of products. Their catalog has good info, and their service is prompt.
My only problem is that they do not provide the recipe with their kits, so you get a bag of hops, spices and extracts but you have no way of knowing what type they are. If you want to make changes its really hard to know if they will work if you are shooting in the dark. They don’t really let you know this until you order of if you go to the FAQ on their site.

Best Christmas Present Ever! Spent Sunday brewing my first batch of William’s Honey Cream Ale. Easy and professional; it’s probably the best kept secret in the homebrewing world.
My brother turned me on to it from KPIG; there’s a promo code you can enter at checkout for a discount too. Worth every penny (and not at all expensive compared to others!)

So I am a big fan of the beer… i love to drink it, i love to drink it, and uhhhh… i love to drink it… yea…i also love to cook, and I realized a few months ago that maybe brewing beer at home is like cooking… sooooo, i did the stupid thing a bought one of those Mr. Beer kits from bevmo… after brewing it, and then tasting my fruits… not those fruits, you dirty dirty man… i almost barffed… yea, sucked… so i was dismayed, and i took a long walk on that interweb ive heard so much about and I came across a store called William’s Brewing Co… so yea the site was a little hard to navigate, but after a few return visits and a little reading up on home brewing, i got my gusto back, and I ordered their home brewery with stout and a few other trinkets for brewing… not only was it easy to order, their shipping costs are crazy low… if you live within the western US shipping is only 6 bucks… no matter how heavy… freakin sweeeet… plus they ship your order the same day if you buy before 4:30pm…and get this, if you live in the bay area, your order gets to you the very next day… so if you order today at 4:30, it will be at your door by about 3pm the next day… everything i have ordered from them has been top quality, and their brews are awesome… plus i had to contact their support team and they responded immediately when i needed them… plus, here is the kicker… the beer is so sweeeeeeeet…