A+ Heating Cooling & Electric

We have a service contract with American Home Shield for our home and they selected A+ Heating, Cooling & Electric to repair our A/​C unit. A+ contacted us within a day and although our appointment was scheduled 2 days later between 4 and 6 pm. Ricky arrived at our door within 30 minutes from when he called. When the unit was turned on, Ricky immediately had an idea of what was wrong, verified the discrepancy, replaced the capacitor and had the unit back in operating condition within minutes. He mentioned our unit was working efficiently and should be good for awhile, however, it’s no longer manufactured and suggested to consider replacing it in the future. What was nice was that he had the replacement part, tended to business and didn’t try and give me a sales pitch for a new unit. I was a maintenance service contract manager for the Navy for over 15 years and A+ is what I expected of a high caliber service contractor. American Home Shield will be advised of A+‘s outstanding response time, expertise and service. In addition, to have A+ and Ricky as a point of contact for any future heating and cooling services I may need. Thank you Ricky and company!

So they called me twice last week in an attempt to give me the same sales pitch. The guy on the phone was nice, but I figured after I told him I was bothered by the sales pitch I received while they were in my home, he would get the hint.
Wrong.
I’m busy. Crazy busy. The last thing I need is someone interrupting my day to tell me how old my air conditioning unit is and how they can finance a replacement. I guess they’ve never heard of «if it ain’t broke, don’t fix it.»
In summary, I will definitely seek someone else if I need any further work done in my home. Fix what I asked for; don’t try to upsell me, this isn’t a drive through. I didn’t provide my contact information to be bothered by ANOTHER unsolicited sales pitch.

Generally speaking, the companies my home warranty company choose are awful. They dispatched this company twice for issues with my old AC unit. I don’t quite recall the first time they came but wasn’t expecting much. This time, Richard showed up, he was nice, diagnosed the problem easily and was on time. I took 1 star off because getting ahold of them was a hassle earlier in the day when no one answered the calls and there was no message machine but 2^nd time someone answered. However, I am very pleased with the service overall.

We recently had split unit heating and cooling system installed through A+. The whole process and service was top notch, fast, and easy. Ricardo, a technician, came to my home to do an inspection and price quote. He was knowledgable and professional. I received a same day quote at a very reasonable price. I had 3 other companies inspect and give me quotes. It took at least a week to receive those quotes, the recommendations were different from what my husband and I researched as the best options for our type of home, and the prices were vastly different. The installation was fast and the technicians were flexible. We asked for the unit to be placed in a different spot and they made it happen. It’s hard to find a company with great customer service like this one. A+ truly gets an AAA+++. We’ve already recommended the company to our neighbors.

I had to have my heat fixed and A+ sent Ricky out and he was a true blessing! He was so nice and very informative and he went above and beyond to make sure everything was done correctly. He will be my ‘go to’ person if I ever need anything done in the future! Thank you, Ricky!

Cold here recently in San Marcos, so have been using my heater. Other day, a funny noise starting coming from it, and last thing I want to do is mess with a gas furnace when I don’t know what I am doing. Found A+ on Unilocal and called them up. Mike Yasi came out and discovered a simple fix to my problem. I thought I might need to replace furnace or at least get a new blower, but he was able to find an object blocking the blower which was causing the noise. Fixed in minutes!!! Best part is, Mike is very personable guy as well, enjoyed talking to him.

They did an amazing job!!! My heater was broken and I had called out 2 other companies to fix it and they kept giving me excuses and reasons why I should spend thousands of dollars for a new heating unit. It turns out all I needed was one part and problem solved!!! $ 140 bill and well worth every penny. It’s been 3 weeks and my heater is beautifully working.

Zack arrived on time and diagnosed my HVAC problem in 5 minutes. I highly recommend him and his services!

Zack came to my house today to fix a botched thermostat installation. He was on time, polite, professional, knowledgeable. He explained everything to me as he went along. I felt very confident in his abilities. He was in and out, no fuss, no muss. I highly recommend Zack and A+ Heating and Cooling.

We have had Zack from A+ Heating, Cooling and Electric out twice, the first time to fix a broken temperature controller and the second to fix a simple problem that resulted from operator error:) Both times he was able to diagnose and fix the problem in no time at all. Zack showed up right on time and will be our first call anytime we have any problems with our heating or a/​c!

Zack came to my home and fixed the furnace. He was very professional and showed me how to make the system run more efficiently. I live in a restored 1926 North Park home, and boy can it get cold. Burrrr! Last night was the coldest night of the year and the house warmed right up; much more quickly than before. Would highly recommend Zack and A Plus Heating Cooling and Electric. Keep up the Great work !!!
Thanks Again!
Woody

Our installer, Mike was very pleasant, showed up on time and completed the job in a timely, professional manner.

We had an install of an air conditioning unit and furnace in July and we have definitely seen our energy bill drop significantly! A+ did an excellent job on the install. They were thorough and very professional and have years of experience in what they do! I would highly recommend this company for your heating, air conditioning and electrical needs! You won’t be disappointed! This company deserves an A+!!!

These guys where awesome ! From when I called and spoke to Kenny on the phone to talking to him about what was going on with my AC. He was great. Then James B showed up the next morning on time ready to go. James was amazing too. My HOA has a million silly rules so James B was patient in dealing with them and answering literally every question I had. He was kind and took the time to listen to what I was saying and showed me how everything worked so I knew. I would recommend these guys for sure. Thank you James B & Kenny ! Your patients and amazing customer service is truly what sets you apart from other companies.

Customer service at its finest! We had Mike & his crew install new a/​c & furnace and couldn’t be more pleased. Respectful, honest, great workmanship and cleaned everything when they were finished! They went above and beyond your normal standard of quality. Mike is so dedicated I asked him if he was the owner of the company! I hope the owner knows what great employees he/​she has & pays them accordingly. Just seems you don’t find this type of dedication any more. We were very, very happy we chose A+…they deserve an A+

I called A+ to schedule an appointment. They were pleasant and nice over the phone. When they came out, they new the exact problem. Fixed it same day. I would recommend them to anyone.

Came out today to fix a problem with our heater… On time, excellent service– knew what the problem was right away and fixed very fast! Great customer service, I am saving the number and will use again in future when needed :)

Took care of me just fine.

During a heat spell our a/​c suddenly stopped working. We called A+ and they told us that one of their techs was already in our area (Valley Center) and he would come to our home after his current call.
Mike came and check out our unit and told us a part needed to be replaced. He ended up having the part in his van!!! Such a relief for us during the heat with a new baby. Mike replaced the part quickly and didn’t even charge us for labor. A+ offered us friendly service both over the phone and at our home. Definitely recommend.

Scheduled by our home warranty company to provide A/​C service. They never called to schedule an appointment, I had to call them 2 days after I initiated the request through the home warranty company. Once scheduled, their earliest appointment was for a week later. Its the middle of summer in north county, so not a good time to have to wait for A/​C repair, but ok. Then they no showed me — so I waited for a week for a company who no showed, and never even called to explain why. AVOID these guys if you expect professionalism and professional courtesy.