Computers N Parts

I’ve been to this store once in person and once by phone, made one purchase, and attempted twice to make another. Let me explain.
Last week, a friend at work showed me this tiny 16 GB USB flash drive. It was translucent white and there was no obvious name brand. He told me he had gotten it at Computers N Parts for $ 5. So, after work the next day I went by the store for the first time. I thought it odd there was a partially disassembled and abandoned Acer tower outside on the sidewalk near the front door, not exactly the best calling card for a computer repair shop. Well, that, and their web domain is for sale.
I was pleasantly greeted at the register by a lady, and made my request. She confessed she wasn’t from the area and was just filling in for the owner; then, a younger man with curly hair who appeared to be a repair technician came from back to assist. He indicated there were carded USB flash drives on the rack by the register, but they were $ 24 and nothing at all like the one I had seen
I was advised the owner Jerry was out due to illness, but would be in the next day. They were so friendly, and I admitted that I could have misunderstood, so I decided to check my facts. Meanwhile, before leaving, I saw some green GE USB laptop numeric keypads that looked nifty for $ 8.95, so I picked one up. Good four-​star customer service experience overall, and, even if I left without getting what I intended to buy, I came away with something else that I thought was cool. And I had hope for the morrow.
I verified the facts with my co-​worker overnight, and he identified in writing this was indeed the store. So, after they opened at 10, I placed a call. I’m not certain who answered the phone, but it sounded like an older male’s voice. I explained exactly what I wanted, and was rather curtly told that there was no such thing and their 16 GB USB drives were $ 24. Although these words were never used, I was made to feel like a freeloader. I felt as though the gruff response completely unwarranted, and ended the call quickly with an «OK, thanks.»
I have no reason to doubt my co-​worker that I’ve known for over 15 years. He suspects the store made a spot purchase at one time and ran out because it doesn’t carry a lot of inventory. Honestly, that’s OK; just be professional in your demeanor, inform me politely that you ran out, and I’ll be on my way.
Clearly, I didn’t need a 16 GB drive that badly. After all, they had earned a new gadget-​freak customer the night before, who clearly buys things he doesn’t even need at what seems a fair price, and waited overnight to buy again. Now I refuse to set foot in this store ever again. Heaven forbid if I ever have a problem with something I buy here, because I already know what that outcome would be.
The sad truth is that I wound up picking up a 32 GB Patriot Axle flash drive on a lark the next day at Fry’s for $ 16.97. The 16 GB version? Only $ 8.97. A bulk, generic 16 GB USB flash drive for $ 5? Not inconceivable.
So much for «Buy Local». I really consider my second experience a zero, but – to be fair – I’ll give them the average of the two outings. Two stars.
[P.S. Jack J: Why, yes, I do. And there are a lot more of us where I came from. Better have your zombie gun handy.]

I would not recommend using this company. First experience began with two employees at store who could not answer a simple question about a hard drive, asked to wait at store for owner to return. Called owner 40 min later and answered phone to make me wait to speak while I heard him speaking to someone else while I was on hold to finally get to asking my question. He wasnt so pleasent either. I normally support the mom and pop shop but I WOULD GO ELSEWHERE