CVS pharmacy

If I could give no stars I would. Transferred my prescription. They didn’t stock the meds. Asked me if they could substitute. Gave me something Completely different then what they were going to substitute. When I spoke to them the guy said «oh you wanted a certain kind of medication». Well YES. It is a prescription for a reason. Never again will I go to this store.

I am shocked to see any type of good review for the Pharmacy at this location. I very much look forward to finding a new location JUST so I never have to interact with the staff again. They are SLOW — my RX are NEVER ready. They are RUDE — each time I’ve been there I have had to wait longer than 20 minutes even though I had called in a couple hours prior to arriving. The staff will ignore you and continue on with their personal conversations before assisting you. When you express that you have been waiting, they don’t care and act offended — as if I am the one who did something wrong.
If you call in your RX 2 to 3 hours ahead of time, the RX should be ready by the time you arrive.
The staff should take responsibility for poor service instead of copping attitude.
The staff should not continue with personal conversations if there is a customer waiting to be assisted.

I don’t like this cvs. They don’t really engage their customers that much. So much that out of all the times I have been in. When 2 ladies actually stopped me on the way out asking if I found everything I needed I was surprised.
Not to mention the pharmacy. They are rude and don’t have prescriptions ready when they are supposed to be.
I miss going to the one on duenda. I am half tempted to just get my prescriptions there and drive that far just to see my friendly peeps.

My prescriptions are always ready in a reasonable time. Sometimes I get a text that a new one is ready before I even get home from the doctor’s office.
A recent change in my insurance was totally mishandled by the new providers and I was not aware of it until I went to pick up some refills. Marianne and Lena were both very patient with me and the provider in trying to get it all straightened out.

Tony is one of the most caring pharmacists I have ever met! He has gone out of his way to help me more than once. Often times Pharmacists are too busy to spend much time with customers. Not Tony, he has never been too busy for me!
Reina is also very polite. She always greet’s me by name.

Great friendly staff. I’m alway in and out fast. I hate waiting in lines. And at this cvs they’ll open up another register fast !! If you hate long lines and your time is important to you, this is the cvs for you!

Pretty clean. Better than some of the locations by me in Escondido. Cashier was friendly too!

Great location and they always have the required medications. Friendly staff and clean area.

My friend was turned away at another CVS for being over 3 months & under 65 for the flu shot. He came to this CVS & was able together the shot. An hour later I called to make sure & sat on hold for 15 min. I figured what the heck, we’ll just go over there. Waited in line to find out they were out of the flu shots. They told me to call & check tomorrow, yea right! It would have been a higher rating but CVS is a horrible business! Their employees are nice.

This is purely for Pharmacy. Excellent friendly staff, can get items not in stock faster than other CVS retail locations nearby I do not know how, and are open during all business hours again unlike nearby locations of CVS pharmacies that close just when you need for lunch or absenteeism. Keeps excellent records and can look up things that the patient has forgotten details about. Use instead of the one north on same street that is subject to crime.

This place is a mess, in more ways than one. The shelves are very disorganized and messy. They have a wide variety of items which is a plus, unfortunately, they don’t have much of each item. I’ve gone in here a few times looking for something only to see the empty spot on the shelf where the item used to be. The staff is friendly, but almost to a fault. I’ve seen more than one occasion where an employee will hold up a line because they are talking to a customer they know. Along with that, this place seems understaffed in general, which probably explains some of the other problems.

Dude, I know it’s allergy season because the Santa Anas are blowing in, but can you have more than 4 bottles of different allergy medicine on your shelf? The shelves were empty and disorganized. It practically resembled Target the day after Thanksgiving.
And, can the pharmacy tech stop chatting for a second to see the line is building up? I was standing on line for 7 minutes when all I needed to do was look at medication that was behind the counter, to see if I could take it. Nope, I couldn’t.
I just wasted at least 15 minutes and didn’t get what I needed. Yeah, I’m congested and now I’m cranky. Thanks CVS.