Marilyn Muttroe

Placed order with this online company.
Items missing from my order. Took 4 months of phone calls and emails to get a refund. Never ever will I use this compamy again. Liars and cheaters.

Never again. Ordered a high end car seat. Paid $ 14. for shipping. Was told my order would go out the next day if not on Monday. I I e-​mailed at least 4 times and have had no response. I finally get a tracking # that my order was sent yesterday. The tracking # is showing my package is being delivered in San Diego. Well what sucks is I live in the Bay Area. I emailed again to find out if I received the wrong code and also called. They don’t ever answer or respond. However when she wanted to verify my CC # she sure called me for the money. Never again. I will not order from a place that does not communicate with customers. Now I have to wait longer if in fact my package went to San Diego.

Placed an order on December 14. On December 30 I hadn’t received a shipping confirmation so I followed up. I was told it would be mailed the next day. January 10, still nothing. I send another email and just received a shipping confirmation that it was mailed today. Totally unprofessional, would not purchase from again.

6 weeks later and still waiting for merchandise. Phone calls and emails were not returned. Received three generic emails today with an incorrect tracking number. Buyer BEWARE.

Stay away!
This vendor has a very attractive website and offers great sales. Unfortunately, once she has your money, you fall off her radar.
You will either get your money refunded, or you’ll get some of the items you requested… eventually. They may not be not be the right size, and she will never respond to your complaint.
To put the icing on the cake, I once posted a negative review of her on a another site. It got picked up by google, and she immediately came on, posted private customer information, and repeatedly threatened to sue me and the owner of the site.
After I posted my negative review, I got a number of messages from other members saying that they had had similar experiences — no replies to email messages, and literally months between ordering and receiving the product (or refund, which the vendor doesn’t notify you of. It just shows up via your payment method.)
Not. Worth. The. Hassle!