These people are about money, poor service receptionist treated us poorly and went to texmed instead. Not happy at all.
Shay P.
Évaluation du lieu : 1 Cypress, TX
Money, Money, Money… Be aware they say one thing, till you get the mail. SHAMEONTHEM… Our College student daughter went there, she was told she would pay $ 100.00 for the office visit until we got two different bills, $ 2,200 and $ 450.00, they told her that they would charge her in network charges, when they were not covered by BCBS. So, watch out… you may be told one thing and get a big surprise in mail. Shame on this office, probably fooling a lot of students there with no parents in town. Shame shame shame… on this office and practices. Next time just go to Walgreens…
J Y.
Évaluation du lieu : 1 San Marcos, TX
Be very careful when going into this facility. It appears to be an urgent care, but is a stand alone ER. I know the staff will not bring this to your attention. My wife took our child there thinking it was an urgent care. She had a strep test done. Strep was negative. Bill was approx. 3k. In the end it is our responsibility to understand the difference between an urgent care and a stand alone ER, so I will pay the bill. I just hope that I save others from making the same mistake.
Kevin E.
Évaluation du lieu : 5 Weston, FL
I had profuse sweats and started having vomiting. I would not be able to hold down any fluids or liquids. Went to my emergency room in San Marcos and was given IV fluids. The quality of care was fantastic. I was immediately brought back and had been taken care of immediately. A family and medical history was taken. After my four hours of multiple bags of fluids, I felt much, much better. I was given specific care direction and released to home. I definitely recommend my emergency room to my friends and neighbors.
Altin K.
Évaluation du lieu : 5 Zuid, Amsterdam, The Netherlands
During one of my recent holidays from Europe to US, I visited the ER and received a necessary treatment from the physician in charge. Great service and friendly communication!
Daphne S.
Évaluation du lieu : 5 New Braunfels, TX
I’ve been to this ER three times; a couple of times due to being able to get in & out quickly and when my regular doc is out on Fridays. Each and every point of contact, from the front desk, to nurses Robbyn and Jaime and Dr. Tucker, this staff is personable, prompt and have superior attention to medical care. I appreciate the followup after my appointment and would highly recommend my friends and family. By the way, not sure I agree with the previous comments about money as I know this staff works with you on fees.
Charles W.
Évaluation du lieu : 3 San Marcos, TX
I am only giving this place 3 because the nurses here were so nice. Like the previous comment I feel this doctor is all about $$$. One of the receptionist/health admin? said he was in a mood when she came to collect my money. That’s the last thing I want to hear when I am getting treated. The doctor did seem genuinely concerned about my treatment for either flu/strep(awaiting results). Then to top the cherry off they were discussing how there was a lack of respect in the workplace and my door is shut and paper thin. Not professional at all.
Marta G.
Évaluation du lieu : 1 San Antonio, TX
DONOTGOHEREIFYOUHAVE A HEADINJURY!!! We should have gone to a real ER. My 21 year old daughter fell off a horse, hit her head and blacked out. The nurse never checked her pupils, never established if she was oriented. I am a Healthcare provider and I got the impression that the Dr was more concerned with getting his $$ instead of the well being of the patient. The Dr didn’t follow CDC concussion protocol, and seemed put off when I recommended it. Took the daughter to see a Dr that knows how to treat concussions. The person doing all of the work was a radiology tech. She tried to cover for the Dr and the nurse.