Saroyan Hardwoods – San Marcos

Walked in. One lady behind the counter –on the phone. Looked around. Was literally the only customer there. Was looking for live edge. Asked one of the guys if they had any. Got a quizzical look. He asked another guy who also had no idea what live edge is. Tried to explain. He pointed me to edge banding. Never mind, how about walnut plywood– how much is that? Directed me to the lady on the phone. Stood in front of her for several minutes before she even acknowledged me. It seems my presence has somehow annoyed her. «Do you have a question?» her attitude threw me for a second but I did get to squeeze in a quick «how much is your walnut plywood?» «Domestic’s about $ 110 a sheet» which begs another question but alas, she had gone back to ignoring me. So, I wait a few more minutes as she tells the guy on the phone that for the small quantity of whatever it was that he was wanting it wouldn’t be worth it for him to pay the set up charge blah blah blah. By this time another guy has taken the seat behind the counter. I look over at him considering just walking over and asking him the questions I had. Thought better of it since he was just as intent on pretending that a real live customer was not standing at the counter. Unbelievable. Guess what. You’re not the only show in town, Saroyan. Might want to work on your customer service skills. And if you don’t want to answer questions about pricing then perhaps you should put some price tags on things. Other places do. Off to SMH.

Just to inform you … they have NO hardware, despite their website stating they have a complete supply — wood only.

huge selection, next day ordering. they have all you need here 5*****

This is my first stop for hardwood and plywood on every job I do.
The staff is smart and always gives really wonderful service
Thank you for everything!

Went here after reading the great reviews and after an awful experience at D.L. to price out hardwood plywood for new kitchen cabinets. LOVE this place. Very knowledgeable, friendly, patient with my questions, very good suggestions, and wonderful selection and fantastic prices! On top of that, there was a notice about a future increase of cost of all hardwood and why. That is greatly appreciated. I will be buying the lumber for our cabinets and all other projects that require a higher grade from Saroyan. So glad to have found them. If you need quality hardwoods, go here.

Ordered some high grit orbital sand paper, came in within one day. Staff is knowledgeable, hard working, and personable. Super cool and amazing selection.

I went here to gather materials for a project for my woodshop class at Palomar College.
Top-​notch service, very friendly staff and knowledgable! Great selection of hardwoods, give these guys a try on your next Project.