BevMo!

Plenty of parking, quiet store, in and out. No complaints =)

This BevMo has always been my go-​to store in San Mateo. It’s reasonably stocked with a large selection of wine, beer, and liquor at prices cheaper than most competitors. I’ve never seen it get busy or had trouble at the check-​out stations. There are wine tastings advertised here but I’ve personally never tried it. The only downside about this location is that it’s off in an odd corner and getting to it initially was not intuitive. Getting back out on the main road can be tricky especially during peak traffic hours since it’s right near the Hillsdale overpass, so I’d avoid coming here during those times.

This is a tiny store but they pack it full. Their 5 cent sales have competitors prices beat and their selection isn’t bad. They usually offer a few new wineries every few weeks to keep things interesting. Full disclosure; I only come here for wine about every other month, not usually buying beer or hard liquor.
I have come for gifts and they have gift bags and tags and all so they’ll help you make it look pretty before leaving the store.
If you’re planning a party, wedding, or another big event, they are one of the best! They’ll work with you on pairing and figuring our how much you’ll need. You can even return what you don’t use (but I don’t know why you’d do that!)

One of the worst BevMo locations I’ve been to in a while since this is also one of the smallest locations. The beer selection was very minimal, and they definitely cater more to the IPA, Lager, etc crowd. Not much craft beer, and nothing unique available. The workers were not very helpful and one almost ran me over with a cart full of beer, with no apology afterwards. The cashiers were also slow at ringing people up. Parking was ok since we came later on a Friday night, but are there are good amount of spots to park at. However, I will not come back to this BevMo unless I am in desperate need to pick up something quickly for a party.

The staff is helpful but this location has one of the worst beer selections I’ve ever see at a Bevmo store. Practically nothing in the cold fridge section and hardly any craft beers stocked on the shelves. Very disappointed, Safeway would’ve been a much better option than this Bevmo location.

It pains me to write this review. I shop here all the time and I think most of the people here are great. However, ratings are based on individual experience. This one is a systemic problem. So, BevMo, if you are listening, here is goes:
I bought a bottle of Bourbon a few weeks ago. Realized I didn’t want it. I misplaced the receipt. I walk into the store and Valerie is assigned to help.
Me: «I bought this a few weeks ago. Receipt is missing»
Valerie: «Sorry, can’t do much without a receipt»
Me: «I get it. However, I scanned my loyalty card when I made that purchase. Surely your computer can tell I bought this bottle»
Valerie: «Our computers don’t show that»
Me: «I understand. Looks like I am out of options …»
Valerie: «If I recognized you, I could do this»
Me: (Incredulous) «Really, meaning if you could recognize my face you would do this?»
Valerie: «Yes. but since I don’t know if you shop here, I won’t do this»
Me: «So what you are saying is that you have discretionary powers here that you are choosing not to exercise just because I don’t shop here 5 days a week?»
Valery: «Pretty much»
Now, BevMo, do I need to spell out how wrong this is on so many levels. What I find truly reprehensible is that Valerie is having to play favorites with customers based on whose faces she remembers on a given day. For my part, I am happy not being too regular at a liquor store.
Next time when I am shopping. I’ll be thinking twice before entering what used to be my go to store. Hopefully, you will do something about customer service. Also, help your employees so they don’t have to make decisions based on whose faces they remember.

This location is severely understaffed! the other bevmo locations I’ve been to always have happy employees stocking shelves and ready to help. The afternoon we showed up had one cashier and one floor employee. Ultimately we got what we needed but I didn’t like the layout and small location. I’ll probably try the RWC one next time!

I don’t go to BevMo all that often, but have been to enough to know which are better than others. This might not be the largest or nicest store, but the staff is on point. Every time I’ve stopped in, they are genuinely helpful and honest. Only deducting a point for the weird location and parking.

Snaps for BevMo and their $ 0.05 sale. Buy one bottle of wine, get the second for 5 cents. 5 cents, people! That’s absurd.
You can place your order online, and it will be waiting for you by the time you arrive in store. Plus, you know you’ve done a good job when two cashiers have to help you to your car.

Good location to pickup my SNAKE bite drink. Sucks they only sell them in four packs though. I always try to stop by here if I’m in the area cause they don’t sell it in the South Bay. Came into here the other night with my Halloween costume and got some friendly laughs from the workers while looking for the BITE.
I’d give them four stars cause they were NEVER out of the snake bite. I remember the first time I came in I bought all the cold bottles they had, LOL. Make sure you guys always have it in stock and I’ll keep coming back for more, haha. Very small location, in a kind of odd near the highway ghetto section of town… but easy to access off 101.

Horrible, horrible customer service! I went in to purchase two gifts — two nice bottles of tequila, and I knew I would spend over $ 100. The older, bald, heavy set man seemed annoyed and rushed me as we selected the tequila we wanted. Then when I asked him for gift bags, he sent me over to the gift bag section and said «yea we have bags that fit those bottles». THEY DID NOT.
The cashier (the middle aged tall guy who clearly visits tanning salons on a daily basis) — not friendly, no hello — tries to jam the square box of tequila into a bag CLEARLY not a square sized bag. He proceeds by telling me it fits when the seams are almost busting open! Then he told me that the taller slender bottle of tequila I put in a tall wine bag was «TACKY» since it stuck out from the top of the bag.
Excuse me? THIS Bevmo clearly does not care about customer service. Shame on the management. Even though we live in San Mateo and primarily shop at Whole Foods across the way, I will go out of my way to bring my business to the more pleasant staff in Burlingame.
#rantover #truth #poorcustomerservice

We were randomly in the area & had been talking about a particular cider we’d enjoyed at Chow… so when the Bev Mo sign came into view, we made a quick detour
While they didn’t have what we were looking for, we did luck into a few Rogue Ales & other Cider brands we thought looked worthy
Staff was laid back & the store was very well-​stocked. And that all equals a big A-​OK for me

Every type of beer. Almost. most beer room temperature some cold though… good deals. Good wine deals too. Lots of liquor!

Not so friendly staff.

We usually shop at this Bevmo but may rethink it after shopping over the weekend. Being carded and having to take my ID out of my wallet at 55 years old is just a poor business strategy. As I explained this is exactly why I won’t buy beer or wine at Target. To take it one step further they also required seeing the ID of the person with me who is in their mid forties.
Please train your staff so you don’t insult your customers with a one size fits all rule!

Reliable place to buy beer, wine, and liquor with competitive prices. You can probably find most things cheaper at Costco (if they have it), but Bevmo is so convenient.
I love that you can order online, and have your items set aside for you. I’ve used it a few times and it’s really convenient.
There are lots of great deals to be had, especially when items are on sale. For example, 6-​pack of Amstel Light $ 9.99, vs 12-​pack $ 13.49? I don’t even drink Amstel Light, and I wanted to buy the 12-​pack.

Uhh. whats NOT to love about BevMo?
BOOZE!
BOOZE!
and more BOOZE!!!
I love walking to the tequila aisle especially when Patron is on sale. hehe. :D

Ahh I love this store!.. I must come across as an alcoholic in saying that but I’m not — honest. In fact I rarely ever drink but on the very odd occasion I do Bevmo is my one stop for everything I need.
The selection is huge — Beers, Wines, Spirits, Liqueurs, Syrups, Pre made Cocktail Mix. You want it, they have it. Chances are if you can’t find it here you won’t find it anywhere.
Staff are really friendly and acknowledge /​greet each individual as they come into the store and even have security (at the weekends when I visit anyway).
So anyway. It’s holiday weekend and I decided it’s time to dust off my cocktail shaker and mix up some weird and wonderful concoctions for me and hubby. Aside from Malibu and various other bottles of Rum I’m out of anything I can mix to make anything remotely drinkable so head to Bevmo to stock up.
I was a bit bummed to discover they had ran out of a couple of the more unusual items I was after but the staff were on hand and the supervisor on duty was great in helping me find similar alternatives and being very patient as I decided what I actually needed. About 15 minutes later I was sorted with my goodies and actually saved a few dollars too.
Bonus:
— Regularly have deals on wine (buy one get one for 5c!)
— Often have cheaper alternatives to brand name drinks.
— Staff know their drink and are happy to help.
But…
— Be prepared to get asked for ID… Yes, seriously.

Alright, let’s get straight to it:
CONS:
1. Location. It just sucks to try to make funny U-​turns and maneuver in traffic coming right off the highway.
2. Parking. Is every lush in the area here at 3 p.m. in the afternoon?
3. Size. It’s not as big as some of the other ones. (That’s what she said.)
4. Selection. Not the best beer selection if you’re looking for craft beers.
That being said though…
PROS:
1. The people who work here are very charming and helpful.
2. They know their liquor-​maybe a little bit TOO much.
3. They have great recommendations for every occasion.
4. They aim to please-​and can reach tall shelves for short little girls like me.
What’s not to love?

It was my genius idea that, for the wedding, we are going to make MOTHAFUCKIN SANGRIA. Oh yeah, awesome.
When you make sangria for a small group, say 20 people, it’s pretty easy to predict how much you all will drink. However, if you aren’t an experienced professional, trying to determine how much 150 people will drink is… difficult.
SO! We bought a case of this wine my dad bought for our taste testings — on sale for 6.99 a bottle and an extra $ 20 off if you bought a case. Next thing you know, they send us back to BevMo to buy three more cases of wine, and a case of Peach Schnapps. We arrive, and there is no more wine left — D:
One of the workers, Phil, went looking for it in the back; and then after only a few short minutes, came back out apologizing for not having any, BUT that he had checked and the Colma location had 200+ bottles, and we could have three cases of it by the next night at the San Mateo location. SOLD! We paid (so all we had to do was pick it up the next day), and I was astounded at how great the customer service was.
BUT! I held off writing my review… we ended up having to take back a case of wine (unopened) and four bottles of Peach Schnapps. Receipt in hand, it was a quick process — and tah-​dah! Over and done with. Quick and easy. Once again, I was completely astounded. Is that weird? Being all super excited about awesome customer service? What does that say about our country?!
Anyway, I hope Phil gets a promotion, because the sangria was awesome. :D