Jack’s Car Wash

This is the best car wash ever! Attention to detail, friendly staff, and an awesome manager (I think his name was Jeff).
Pay no attention to the hippies who claim to have peaches stolen (no one wants your peaches honey). First of all, I’ve been coming to this wash forever and have more valuable things in my car than peaches (because some of us have real jobs, can afford valuables, and don’t have time to live on Unilocal unlike others on welfare) and I have never had a problem. So please lay off the weed and stop accusing people of stealing imaginary peaches.
And next time you have a problem, try not to get your little husband to leave a second bad review. I understand he probably has nothing better to do, but it is very unfair to a good company. Not that you would know a thing about fairness (it is a big word, I know).
I don’t appreciate people harassing good companies and people over things they imagined while being under the influence of God knows what.

One of the car wash attendants stole the peaches from the backseat of my car while it was being dried. I’m so confused. They even tied the bag of fruit (originally peaches and plums, now just plums) shut after they stole them.
Who steals fruit?! I’m only glad I didn’t have any more valuable to be swiped.
Guess it’s off to find a more savory car wash place…

Half-​hearted cleaning and missing items
Dash still dusty and the trunk was not even casually vacuumed, though they were careful enough to go through a bag of produce and help themselves to all our peaches– Wait what?! I guess technically it was cleaner than before in that way. Make sure you don’t have anything fancy lying around, just in case you do decide to stop in.
¹⁰⁄₁₀ for the automated wash, but minus two customers for theft.

What a shame… they did so well for so long and then the whole thing fell apart.
I had the $ 29.99/month exteriour plus pass for over a year, and slowly the quality of the finishing declined.
My car is big and most of the employees weren’t enough tall enough to wipe the car above the window line so they just sort of swiped the towel across once or twice. Several times I had to actually ask them to do the tire dressing.
I’m not sure you can expect someone whose primary form of transportation is a bicycle and has probably never owned a car to understand or even care…
The last time I came in it wasn’t obvious that both lanes were open because one of the cashiers refused to make eye contact with me and let me know that his lane was open. So I got in line in the one that was open and sat there while the customer in front of me took 15 minutes to decide and five cars drove in his lane and right past me.
When I finally got to the cashier, I asked this arrogant guy if he had any idea why he’d just caused his employer a loyal customer and he gave me a smirk and a snide remark, then he and the other cashier has a good laugh.
Last straw. Last wash.

I found this place on Unilocal while looking for a car wash. Let’s face it I was too lazy to fight with the bugs all over the front of my car and decided paying someone else made it easier. i requested a quote online and the manager got back to me in a reasonable amount of time plus I noticed there was a $ 10 off the «best wash» when you checked in on Unilocal!I’m sold.
The 2 younger gentleman who were working the cash register were great! I wish I knew their names as they deserve to be recognized. I have no problem spending money when people are helpful! They explained the packages and even shared a couple laughs with me. Such pleasant people which already made my experience great.
Only downside is my horrible sense of direction but there was a man guiding me on which way to go to align my wheels. I was a bit embarrassed. Lol
The wash itself was great! Amazing job inside and out! Sure there was one bug spot left on my headlight, but hey it’s expected because I must have hit over 100 on my road trip to Reno! So it’s whatever. I wiped it off and we were good to go.
I will definitely make the drive to come back here! There’s no reason not to!
Thank you everyone here! I have a new place to take my car to get washed

Very impressed with this place. I’ve been to a few car wash locations in the bay and I def get more of an organized/​professional feel here. AKA I am not scared to bring my car back here… these guys/​gals know what they’re doing.
I just got a new car and it needed to be washed for the first time. I was skeptical about taking it to a place I was unfamiliar with, especially because I am super paranoid about car wash places that scratch up cars or clean them improperly so that those weird swirls form on the car… permanently. Anyway, since I’m rating this place with 5 stars, I hope it’s clear that none of those two issues occurred at Jack’s.
What I like…
They take so much time to make sure each car is cleaned perfectly. In addition, you see really nice cars here, so you know people are doing their research when they decide to come here (ahem, I got the rec to come here from someone who is a regular here and has a super nice car). In addition, interior cleaning is included with each wash and they do a damn good job, though my car wasn’t crappy inside… just dusty.
Will bring my baby back here again when she needs another wash. Great work, Jack’s!
TIP: If you want the Best Wash, check-​in with Unilocal to get $ 10 off.

I really liked this place. It is the same price as neighboring carwash and they did a thorough and relatively fast job. Does take longer than San Mateo car wash but they do a better job.

I’ve been here a few times now as it is close to my house. The car wash leads are attentive to questions/​concerns and typically does a quick check through before calling out its done. The wash overall is standard nothing specular. Your car gets a decent wash. Car goes through the car wash machine and then a hand wipe down /​manual windows cleaning is given. The wash crew is not always as attentive but everyone there is nice.
There can be hits and misses depending if they are busy that day. They are happy to wipe down or follow up if you point out any misses. I typically get the ‘best wash’ wash ($ 34.99) as there is a $ 10 discount when you checked into Unilocal.
My last visit was less than satisfying. I went in on a warm Monday around 2:30pm and the place was super busy. Wash crew did not do a good job with the wipe down, there were still a lot on small pinhead debris stuck to my car. I would like to see that small specks of dried bird poo is taken off. The interior cleaning/​vacuum was good though the interior wipe down left more to be desired. I had to spent a good 10 mins at home giving my car a gentle rub down. And a former visit, I came home with a few water spots here and there.
Out of convenience, I may return but I will definitely start looking for other places to try who can maintain their quality for the price.

Best car wash I’ve ever been to. Fast, extremely attentive to detail, and great customer service. I scraped a wall on accident and got white paint on my grey sub and even without the detail package they helped themselves to getting it out. WOW. Lifetime customer now, will never go anywhere else. BEST

They did an ok job. There seems to be a lot of great reviews on this place which is why I decided to go get my car cleaned here. The staff was friendly and there’s a nice spot under the shade where people sit while waiting for their cars.
They cleaned my car and it was actually really quick… They were pretty busy but I was quite disappointed when they didn’t really clean the rims of my tires… Either of my tires. So I had to clean them myself…

I’m a regular here at Jack’s mainly because it’s close to my house, so I purchase the prepaid packages which is a great deal of you come at least once a month. Today I decided to write a review because I was asked very nicely to by Travis whom I assume is the manager or lead. I had two washes left on my prepaid card, but I’m moving, Jesus graciously helped me decide on a car wash and to get my floor mats cleaned so I can use the entire balance on my card. Great service here every time I come! All the workers are helpful and there is a nice seating area! Only complaint is that it’s right on El Camino which gets very busy and sometimes it’s hard to get back into the street.
Also, there is a lead who always checks the quality of the wash before telling you it’s finished. Love that!

Whenever I need a car wash, I go to Jack’s car wash. They are efficient and polite. They get the job done meticulously too.
To me, it’s slightly above average price and I would prefer for a sheltered (or indoor) waiting area cos it can get pretty windy in the Bay Area and being in the shelter makes it more chilly while waiting for your car to be ready.

These guys work SO hard and are super detailed. I especially love how they man a supervisor on-​site to double check and inspect before calling each customer up to claim their car. If I want something addressed, they do it with a smile. I’m picky, and they still smile.
When I first purchased my luxury car, I refused to take my car into an automated wash. But after 3 months of hand washing it myself (I’m stubborn and subsequently a DISASTER at car washing), I finally relented and researched every car wash within my vicinity. Jack’s was new at the time so I gave them a whirl and have been loyal ever since.
Everytime I drive in, the guys comment about how much they love my car, and I know I’m in good hands. Today I saw a piece of wayward tissue wedged between my seat and the console and resisted the urge to take it out myself to see if the guys would catch it. Whattaya know, they did! That’s 5-​STAR service to me!
Tip: Ask for air freshener from the cashier and use the Unilocal coupon to get a Best wash for $ 25!

This place is ok at best. I used to go to ducky’s for years. Till in recent years they started to fall off a bit. This place happens to be in between work and home for me. So i tried them out a few times i must say. Tried a different package every time to really see their work. I gotta say they have little to no attention to detail. I always end up finding dirty spots, things they missed, real half ass job if you ask me. I know you are suppose to inspect your car before leaving but i don’t have time for that and its their job to double check their own work. That’s why i pay them. Sad to say i’m back at ducky’s for even if ducky’s is bad that’s still better than jacks.
I really want to like these guy’s So whoever is in charge of QC. Make sure your guys are trained well then let me know so i can come back and give you guys a try.

Consistently a friendly, efficient, and reasonable car wash. Personable staff, hard workers even when busy (and it’s always busy)! I’ve never had to wait too long and the end result is great, including interior for a moderately priced wash package. They include hand dry with every package and offer up-​sells which include everything from leather protectant to hand waxing.
Now that I no longer live on the peninsula l have struggled to find a comparable car wash in the East Bay, walnut creek area that offers the same quality services for the price. Highly recommend!

Conveniently located on El Camino, pricey car wash. Little attention to details, very limited waiting area.
This was my first time here: I had a local coupon and a dirty car. I’ve paid $ 70 for a wash, including the steaming 4 of flor mats.
The whole cleaning process took around 40min, a little longer than I expected. I got a lot of shine wax all over the car, but no one bothered to open windows and clean top half inch of every window. I guess I will have to do it myself.
Then, no one vacuumed the ceiling of my car, it is pretty mach as is was (I have a big dog). The whole point of the cleaning is to use industrial vacuum and your eyes.
When they were done cleaning, I pointed out some spots on the outside of the car that they have wiped out. I am a strong believer that if I can see it, you can see it.
The waiting area is really small, and noisy. No water cooler or other features, just a line of chairs with little shade.
Overall, I’m not super excited with this wash, Next time I’ll take my business elsewhere even though this location is quite convenient for me.

Paid for a $ 180 detail service and the car looks like it went through a $ 20 car wash…
If you want a professional detail, go somewhere else. I ended up cleaning it myself. Please see my pics…

I was excited to try Jack’s after Ducky’s left my rims dirty. Unfortunately, I was disappointed and even more so than Ducky’s which didn’t leave me with streaks and water spots.
I purchased the Ultra Exterior Wash with all that Rain X, fancy wash and shiny tire goodness for $ 24.99. The guys were really friendly and nice even allowing me to park my car after the wash for a bit to pick up my lunch at Jack’s Prime next door. I did not exam my car once they were finished. Because that’s not my job, and people should fulfill the service as expected. I tipped anyway. These people look like they work hard– just not on my car. Either way, Jack’s failed the rim wash miserably. If the machine brushes didn’t get it, oh well. –minimal wipe down at most. There were also streaks in the corner of my driver side window and water spots on the passenger door. I stopped examining my car after.
It goes without saying, Jack’s didn’t work out for me contrary to the train of rave reviews behind me. So the hunt continues for the latest and greatest car wash!

I live 11 miles from here. But since I was in San Mateo today I figure drive a few extra miles to Jacks to get a much needed car wash.
I used the Unilocal check in deal and saved $ 10 on todays car wash.
They did a great job and if I’m ever in the area I would love to come back here for my next car wash. I also like that they have a tip box.

They do a great job here real detail oriented and very friendly.
It’s pretty busy but I feel like they take their time
Kept it up jack’s and I’ll make you my regular stop for me and my MAZDA3
Thanks for closing my door for me at then end – that’s a nice touch!