Lerida F. Lipumano-Picazo, DMD

My kids used to go to her when she was still at Nazareth Dental. I used to like her there. But when I took them to her at her new place (Trinity) I was really mad. I had an appointment for my 3 and 5 year old. Dr. Lipumano was terrible. She literally took less than 1 minute to do an oral exam, and ran out. I had some questions, but she didn’t have time to listen to that. Then the assistant came to do x-​rays. I told her I would only do x-​rays if there is a reason for it other than routine. They made a big stink out of it, said that the x-​rays are required. blah… blah…blah… I told her I wanted to talk to the Dr. first. She was way overbooked and didn’t have time. All in all, a terrible experience and I will NOT take my kids back there again.

Dr. Leri has an amazing talent with children. She was able to do an exam on our son with success, and he won’t let his pediatrician near him. Our daughter won’t go to anyone else. Perhaps others have had issues with appointments or organization, but that has not been my experience. Personally, having someone so good with kids trumps everything else.

Dr. Picazo is great with kids, gentle, thorough and quite nice. Her staff are wonderful and accommodating. We have been going to her practice for 2 years now and will continue to go.

My review is very similar to the other reviews here: good doctors, bad customer service. I love Dr. Picazo. She is caring and skilled. But the stuff is lacking customer service skills and is very disorganized. Last time I had to wait more than one hour after my appointment time. Today I was 10 – 15 minutes late and the receptionist said that I needed to reschedule because I was late. I asked her some questions and she was playing dumb. This was very rude and unprofessional. Finally she said that the doctor was still seeing the patients before me. So even if I were on time, I still would not have been called in. In fact, my being late did not cause them any issues, so I though that it is unfair to reschedule, since the doctor was also behind schedule, and I had to wait much longer last time. This is not my major complaint though. The receptionist’s face was like she ate a lemon: so grumpy, rude, lacking any customer service skills. The way she talked and handled the situation: awful.
It is too bad that the good doctors loose patients because of bad receptionists.

The office opened late. No one even asked our name quarter after. The doctor was 35 mins late. She rushed our appt. We will not be going back.

I do not know what is going on here but someone needs to talk to them about customer service. The office is EXTREMELY unorganized. The office called me two weeks ago some kind of giggling receptionist called telling me that they needed to cancel the appt for my daughters check up. Mind you they called 2 days before appt. No big deal did not know that they got their rent raised and all of this was going on. I called today to see if I could find out what is going on — I have a schedule and so does my daughter so the sooner I know the better. I get straight up attitude — Pearl informs me that they would call me back in two weeks and I should wait — with attitude. I might add. Listen your office is not known for their stellar record — plus listen honey when customers call you do not give them attitude especially when all they are looking for is some information to what is going on.
The back staff has always been good but they definitely need to work on customer service. Giggling and unresponsive front desk. Get your crap together your a dentist office not some janky shop stop off the freeway. I am off to look for someone else I do not need to deal with this kind of attitude just because it is medical related.

I do not recommend. Beware. The office staff is so disorganized. Dr. Lerida is nice if you can deal with the frustration of the staff that get appointments wrong and insurance wrong, time after time. We have been going to this office for 8 years. Today I have had enough. I just showed up for 9 am appointment, and the office is cleared out. The note on the door directs you to the suite down the block. That is closed too. I called all the numbers. One number is not accepting messages, the other number’s voice mail is full and the third number, which I found on the door of the Suite down the block, I did leave a message. After waiting for 30 minutes, Pearl called me back and told me that they had to move out because the landlord increased their rent by $ 10,000 a month. I would think that they would have called me. It is extremely unprofessional. I’m taking our family (4) elsewhere.

Doctors are fine, good experience. But the receptionist are really bad, laughing and talking with others while you are on the phone with them.
Only followed up ¹⁄₃ times after leaving message asking for follow up. Took a few month and still did not manage to book a time at the local hospital for sedation procedure. Again no follow up.

We love Dr. Leri for both of my boys 2 and 4. We’ve been going to her when my first son was 2 years old. Now that I have two, I can make 1 appointment for both of them at the same time. She’s fast and great with kids.

so sweet, caring and skilled. Would recommend this dentist to anyone ;-)
they also take medical. My kids love to see dr. Picazo and ask to go back every month

They’re so great with the kids. There are tv screens at every chair playimg all the kids favorite shows. They really take care of the kids when they’re in the chair. Really thats all you need to know.

We still like Dr Leri :)
I removed one star to my review because I don’t like to be pushed to get X-​rays just for the sake of it. I don’t like X-​rays and I’d like to avoid that my 5 yr old gets X-​rays for as long as he can.

This place is awesome! I brought my twins here for there first dental exam and I was so suprised at how good they are with kids! Dr. Leri is so in touch with kids and there emotions and I picked up on that very early. I was pretty nervous bc I know my kids where, but literally two minutes into the exam she had my daughter laughing and giggling through out the whole exam! I am extremely impressed! I have many horror stories as a kid and going to the dentist so I am super scared about these things, but I totaly feel as if I can trust her. She sang and asked the twins all these questions kept them super entertained not to mention each little booth has its own tv for cartoons. Can’t forget her staff as well SUPER nice! I really enjoyed our visit here and feel as if I owe her and her office a great review! Try her, I promise you won’t be dissapointed!

Took my son in for his check-​up and teeth cleaning. Dr. Larry made my son feel comfortable as well as me. I got to sit in on the exam and cleaning. Dr. Larry was friendly, accommodating and gentle. The Office was clean and staff was very friendly. We will be going back.

This place was great! My 3 year old had a fantastic visit and the Dr was as wonderful as it gets. She made the visit quick and painless and my daughter is still talking about going to the dentist. Watching Dora, singing songs, counting teeth. Awesome! The only complaint was that they called me the day before to come in 45 mins early and then when I got there they had us waiting for 45 mins.

We have followed Dr. Leri Lipumano-​Picazo from San Francisco to San Mateo, and though we have moved from San Francisco to Alameda, the longer travel time is worth it! Dr. Leri and her staff are the best! They are so gentle with my son. My SPECIAL, special-​needs child has struggled with our previous dentist since age one, and it got worst over the early years as he got older and grew stronger (I use to hold him in my arms and lap as our previous dentist cleaned his teeth). The experience for him as well as for me and others holding him down was horrible! Until…
we found Dr. Leri. My son will walk to the dental chair, sit calmly, happy, with no need to hold his hand. He will walk out proud with clean white teeth. It’s great!

Dr. Leri is the best! I have followed her as she has moved around (Daly City– SSF-​SF and now to San Mateo). I first found her 10 years ago when my son was just 3 and now that my other son is 2 I have brought him to her as well. She is very gentle and has a way with kids. My older son NEVER cried for a filling or a cleaning because she explained to him everything she was doing. She would even let him hold a mirror to show him. Although her office is about 20 minutes away from my home I still take my children there. I recommend her to all my friends!

I’m very sad that we moved out of the area and can no longer see Dr. Lerri. (Her first name she asks us to call her) She and her staff are extremely knowledgeable and friendly. You see my older daughter had dental carries (cavities) on her four front teeth. Dr. Lerri clearly explained how it happened and different ways that we could treat it. Fortunately for us, she gave us a «non-​aggressive» approach to treating them which we chose. A year later she was able to fill the cavities in her office with no sedation. She worked wonderfully with both our girls and they loved going to the dentist. Sadly I’ve since learned how HARD it is to find a pediatric dentist this good. I wouldn’t hesitate to recommend her to anyone in the area.

Dr. Picazo is a pediatric dentist and her staff was warm and welcoming from the time I called to make an appointment for my 3 year old. The office is in a new building in downtown San Mateo and everything inside is state of the art! My son was able to pick out a movie and then watch it on a monitor at the dental chair. It was a great first dental experience for him… he didn’t want to leave! I would recommend Dr. Picazo to any parent looking for a great pediatric dentist! They are very kid friendly, patient, and knowledgeable. They also said they see special needs patients so I’ll be giving a referral for my cousin! Thank you Dr. Picazo!