Vans Shoe Store

I agree with Jamie. Service is terrible and civility clearly isn’t taught. I suggest going to Macys or Nordstroms, pay the same prices minus the rude kids who work there. It is astounding to me that businesses believe they can stay in business with high prices and bad service. If you really want their products buy online or go to another store but skip this one!

Just came here with my friend today and one person’s customer service skills sucked. The guy who tried to help us said that the shoes we were looking for are out and have been gone for a long time but my friend and I saw the shoes we wanted online and it said its a new arrival -.- so like? Ok? Lol and then after he said it basically doesn’t exist anymore, we just got sad and then he just left us and went back to the cashier and started laughing with this girl/​coworker. I know their customer service is not as bad as this but I’m just upset that he’s not knowledgable of the products of the brand he works for. Maybe he’s new and all? Idk, next time at least try to recommend a shoe to make up for the lack of knowledge of your store’s shoes.

Decent selection of shoes, and clothes. The vans brand sells its self, but Justin and Isaac were both helpful and informative. I was hesitant to go to any vans store other than Stoneridge, but i like this store now. I will buy shoes and clothes here again.

Great shoes for great people !!!