Prop Max

I believe the law is 16 days to receive a security deposit refund. Moved out on 8 – 15 received deposit check 10 – 11 stating it was a reissue… I had left messages as to not ever receiving check agency never returned my call. Obviously they just hold on to others money as long as possible… This company does not rate one star …

I finally moved into my dream house. Took a year I finally received my keys. God is good!!!

My father has lived in the same apartment for 12 years! We requested for a carpet replacement their response was it was our job to do that! really after 12 years of pay the rent on time, this is how they treat him. I’m horrified they’d treat a 65 year old this way. Never will use them after this. I’ll be sure to post this on everything I see of theirs. Not as pay back but as to notify everyone that they SUCK!
TO Prop Max I will take you to court if try to charge him when he moves out, with no hesitation!

I have been renting form these crooks for 5 years. I have never missed a payment and never bothered them to fix anything. They are unprofessional and liars. I recently payed my rent 1 day after because of a holiday and they said that was ok, one month later they slap me with $ 240 fee. They constantly lie about talking to you and pass the Buck saying that who ever I spoke to is not there. Bottom line friends, do yourself and Never deal with these crooks, either as a renter our a land lord.

DONT EVER !!! Rent from this company !!! They took OVER 30 days to give my my security deposit and it would have been longer if I didn’t go to their office every day !! They never return calls, they had an excuse of my security deposit getting lost in the mail ! They are full of it then when I received the security deposit in the mail the deducted 400.00 for carpet cleaning and some other BS !!! Don’t ever RENT FROM THEM I URGE U THEY ARE A NIGHTMARE I’m still waiting for them to respond to my letter to contests the deductions from my security deposit

Sad to see people actually giving companies like this their properties to manage. My girlfriend and I are in the process of looking for a place to live in the south bay and recently came upon a rental that is being managed by Prop Max Inc. After several attempts to contact them, via voice mail, email, and direct through Westside rentals, we finally received a call back. But get this!
Call received at 9:10 AM, as a voice mail, saying that she would be at the property at 10 AM for 20 minutes only! She left a number where she could be reached but it was the «office» number where no one has yet answered in person. We really we’re interested in the property, so my girl jumped in the car and called straight away saying that she would be there around 10:15 and asked if the woman would wait. Of course she had to leave a msg on the «office» number. She got there 5 minutes too late and as of yet has not had a call back. She looked around the property and while it had potential, she said it was really unkempt, which after reading these reviews, I can see why. It’s too bad really because this is such a simple business to run. We both feel that even if we were to finally receive a real call back, the level of service we could expect if issues should arise would be horrible. We’re staying away from Prop Max Inc properties from here on out.

Gotta agree with the other reviews, you will be charged for anything & everything, it’s always the tenants fault. Also do not use their appliances (ie: fridge). Don’t even think of having a party, you’ll be evicted instantly.
On the other hand if you’re looking for a management company, Prop Max is exactly who you want managing your rental property. They run a very tight ship. I don’t know their rates but, their management policies and procedures are top notch.
3 stars for a renter, 4 for a property owner.

DO NOT RENT ANYTHING FROM THEM!!!
I agree 100% with other 2 people. I rented their studio apt and lived their about 3 years. I didn’t have too many problems having them fixing stuff though. One time my garbage disposer broke, but they fixed it on their own cost. But moving out process was a pain.
I moved out of my studio apt last month, and I had to call them 3 times AFTER 21 days had passed to get my deposit back. 2 times, I asked them to call me back and let me know the status, they never did. 3^rd time, I threatened them I’d call the lawyer then they finally sent me the check, but they deducted more than a half for carpet cleaning and other cleaning, which is about $ 400. For a studio apt! I had kept my place super clean (I take off my shoes in my apt) and never spilled anything.
This was my 4^th place in San Pedro, but this is the first time I didn’t get the full amount deposit back.
Also, they hide broken stuff when you move in, and then later they charge you for it! I found some non-​working power out-​let, (luckily I found it right away so I was able to report it within a week) but I couldn’t see the towel rack was broken. After a couple of weeks, it just came off the wall, and they charged me for that. Since I
hadn’t noticed it was broken, I couldn’t prove I hadn’t done it.
Also one time, I was going to go on a vacation, so I dropped off my next month rent check early,(like 20^th of the month) with a huge note saying «please deposit it next month!» and they deposited it next day.
I guess they can’t read.
They are shady, rude and horrible. I’ll say it once again DO NOT RENT ANYTHING FROM THEM!

They get no stars. This is the worst place I have ever lived in. Never thought we would have this much trouble with a property management company. We have only been here a few months and I have had so many problems already. We moved in to a not clean apartment. The carpet badly needed to be replaced and there were holes in the wall where they installed the smoke alarms. 2 weeks after move in i smelled gas. Low and behold huge gas leak in the oven. Took them almost 3 weeks to fix it. Mind you I am pregnant and luck I smelled it early or else my family would have been getting sick. Then a few weeks after that we get new nieghbors above us they take a shower and our unborn childs room ceiling begins to leak then a big chunk of the ceiling collapses. Takes the emergancy handyman more than a hour to call me back then an hour to get here. Does he cleanup the mess… nope. this company is ridiculous do not rent from these people! ever!!!

I dealt with Prop Max over 2 years ago, but by far I would never rent from them again or refer them to ANYBODY. For the record I have never had an eviction, never had more than $ 40 taken from a deposit prior or after Prop Max. For repairs when I asked for a plumber for a clogged toilet they sent a plumber who was actually a handyman, I know this because he was a former friend’s dad, charged me for the repair (plumbers rate) stating it was my fault due to tampons, which I don’t even use, but how could I fight that, I am a woman. I had a clogged kitchen sink on Christmas day to which I had to wait til they came back from Christmas break to repair.
I had an in home break in to my apartment. I asked to leave my lease, to which legally I understand that they are under no obligation to. they told me that I would have to provide them with a police report which I did after the 4 weeks it took me to get it after I ordered it. After I sent in the report they said they would allow me out of the lease if I could find someone to rent it out, so I posted an ad, let strangers come see my home while I still occupied it. And shortly after that it was rented out. Throughout the course of the time I had rented I had documented and wrote about the paint, carpet and minor things that were wrong with the apartment, although I never made a fuss about having to clean walls or shelves when I moved in. When I left and moved 400 miles away due to my break in I tried to find out when my security deposit would be expected. They never called but wrote a letter about 2 months later stating that the apartment was never rented because I did not leave it in live in condition. They kept my deposit, listed all the things wrong that I had written to them about and had the nerve to ask me for the remainder of the lease money. I have pictures of the apartment in perfectly clean condition but at that point I lived 400 miles away and just wanted to never deal with San Pedro ever again. They banked my money and I don’t wanna give them even one star because like the other posts say, all but one staff member there was rude 100% of the time including the owner, they were all very unprofessional 100% of the time. There was nothing positive about my experience, you had to kiss ass to get any response back from anyone there. I am glad that life works itself out to get the people in the end. This business is shady and cuts corners and steals from the people who keep them up and running.

My experience was very good. I have rented with Prop. Max. Inc. twice now and have had a clean, nicely updated apartment with little or no repair concerns. The office staff was helpful and professional.

I have been having troubles since I have signed my lease…
Before I signed the lease for the house I’m leaving in they were the most helpful, responsive and friendly.
Since I have signed the lease agreement they are not helpful and rude. Here are a few example of what you can expect when you have signed your lease with them:
1. The previous tenant is is jail because he was selling drug (not sure yet if he had a meth lab. in the basement but likely), so now we have crack-​head ringing our bell on a weekly basis.
2. What looked good when you moved in was just a fresh pain layer on old and rotten wall and wood. Your house is actually the favorite spot of all the termites in the neighborhood and they won’t do anything to help and fix the house.
3. Be ready the pay an enormous fee if you are more than 4 days late on your rent (I knock some wood I’ve been on time so far)
4. When your garage flood due to heavy rain and kill more than $ 300 worth of furniture and electrical equipment you can expect no call back, no answers to your certified letter.
5. When high wind destroy half of a tree, they will come and move the branches from your yard to the sidewalk but they won’t clean the yard behind and they will leave the branches in front of your house for more than 2 months. Which of course upset your neighbors and the city
6. When you call them for status (on all of the above), you have the worst person on the phone. No hello, no please no thank you no good buy. Only a nonchalant lady talking to you like if you were a piece of poo telling you that the person you need to talk to is not hear (even though you are on the parking lot and you have seen this person in the office!!!)
I have many more reasons for you not to deal with them but more I write more I am upset and mad at myself for dealing with them. So I need to stop know…
I am now looking for a loophole to break my lease. So if you are a good and cheap lawyer email me.
To resume don’t deal with them or you will seriously regret it.
Cheers and good luck.
Matt