Shah Krupa MD Family Practice

Dr Shah and her staff are the best. You can’t get much better than Irene, who runs the office so effortlessly. They are the best!

Dr shah is nice as well as her staff, however, it is just too crazy how long you have to wait in the Dr office for a scheduled appointment. The wait can be up to 2 – 3 hours (and that’s WITH an appointment). It seems that Dr shah is trying to «do it all» herself, but it is just impossible with the amount of patients she has VS her time and the fact that they practice extreme overbooking which doesn’t help. It is unfortunate because she is losing a lot of patients because of her wait times in her office. She REALLY needs to look into hiring some other staff, as well as front office staff for the volume of patients. Also whenever you call the office to make an appointment you are immediately greeted with «thank you for calling, could you please hold» so the hold time to even talk to someone in the office is pretty crazy as well… It’s unfortunate because this office does have potential…