Vilicich Watch & Clock Repair

I had a very nice experience at VWC. The shop has been in the family since 1947 and definitely has an old school feel. The staff was attentive and courteous. The resident watchmaker was able to give me a clear explanation of the work to be done .
I would gladly recommend them to family and friends .
Thanks VWC !

Went in here with an antique clock from the 30’s. I wanted to know if they could fix it and get it to keep time again. The first time i went in there the «clock guy» wasn’t there though there were at least 4 employees working at the time. I came back later to meet with him and he said to me and i quote «I’m in the back working on Ferrari’s and you bring me a skateboard.»
Not only would he not work on the clock, but he wouldn’t even tell me what the hourly rate of labor was. I guess he assumed i couldn’t afford it. He then went on to tell me how all the stuff he works on is so great implying i wasn’t worth his time. I’m all about supporting local small business but i will never go there again, i will tell everyone i know not to go there ever and i am writing this review to help others avoid this shop. It really was a joke and made me feel uncomfortable. Just stay away from this place they obviously don’t respect their customers nor do they care about them.

Always a very pleasant experience when stopping by this local family owned establishment for any watch needs. Great customer service like this is hard to find these days. Also, service is quick and professional. My husband and I will continue to support and bring our business here.

Really like service. However, business hours and days are not convenient. Pricey but family person so it understandable.
Job will be done well so it’s worth the money.

Everything you would want to expect from a long standing independently owned family business. Honest, reliable, and genuine. I owe them $ 5 for a battery replacement because the owner said it would be silly to go to an ATM. I will be in there tmrw to repay my debt and will definitely go back for any repairs.

Outstanding service, A little pricey, however, If you own valuable time pieces… you don’t want to trust anyone else! these guys know how to handle your precious time pieces!!!

I’ve been using this place for as long as I’ve owned watches. Every single transaction I’ve had with this place has been 100% positive. The owners are very knowledgeable, are great about discussing all available repair options, and charge extremely fair prices. I also love that it a San Pedro business ran by a San Pedro family and has been for as long as I can remember.

I’ve been taking my Tag-​Heuer watch to Vilicich Watch & Clock Repair for over 20 years. Whether it’s a battery change or a water damage repair, I know my property is in good hands. Their prices are more than fair. A couple times this watch has been torn off my wrist at work. I bring it in, they fix it on the spot at no charge. I also brought in a bag full of vintage watches, antique pocket watches, novelty desk clocks, etc. With their help, we got the most desirable items working. I sold those pieces on eBay and the amount the buyers paid was very close to the amounts Jerry estimated they would sell for. Highly recommended!

Such a great family business! Excellent customer service, fast repairs, and best prices I have found. Will definitely be a repeat customer!

Great local establishment run by a long established San Pedro family with a history of quality work and great customer service. Walked in to get a battery for my watch and walked out with the beautiful Rolex watch, they made me an offer I couldn’t refuse!
They also sell estate jewelry and watches, do repairs on all types of clocks at very reasonable rates

Jerry, Pat and Conrad took excellent care of my Rolex watch when It got soaked, when I sent it to Rolex wanted $ 5000 to fix it but Pat said he was able to fix it for 2500 is like new again the watch is 21 years old works perfectly thanks for doing a great job guys!

I’ve been to this watch repair store 4 different times now and each time has been very pleasant. The prices are just right and all work/​repair is done in a very timely manner. The gentleman that work there are friendly and trustworthy. I will continue to come here as long as I live in the area. This place is a class act, on all levels.

They’ve been around for as long as I can remember as a kid and I’m in my late 30’s now. Great service from my experiences there getting wrist watches repaired or adjusted. Pat is very easy going, very attentive and helpful! Great to still see the small business survive and doing well despite everything being corporate franchise businesses these days as time moves forward. It’s nice to know you can still deal with someone on a personal level who is an expert in a trade that is seldom sought after to make a living on these days. They know what they’re doing and with customer service, they’re awesome!

Pat was great to work with, excellent service and fast turnaround. An honest guy who is an all-​around professional. I will keep bringing him work, look forward to the next visit.

Wonderful service with the Mom and Pop touch. I am very grateful for the service they have provided me, although it has only been in the small things. I needed a couple batteries replaced on my watches, and the watch band tightened. When I had to go back a couple years later to have the band loosened a bit, they didn’t even charge me. I know if they are good in the small things, they will also be great in the big things. Thanks!
Eric

They are very skillful and efficient watch repair specialist, they repaired my 20 years old clock within 3 days, I brought that clock to 3 different repair shops and searched on Amazon myself for parts, no one could fixed it except them

A while back I took and old gold Patek Phillipe watch and a «princess ring» from my parents travels in the southeast. At the time I just wanted to just cash them in because I had no use for them and needed the cash. I found out later that the ring which I received maybe $ 20 for was for sale there for over $ 400? I asked him if it was the same ring and he denied it. For the watch I got $ 200 but I am sure it was worth way more. I know I was taken but I thought for a small neighborhood store they would have been more honest about it. I had even met one of the owner’s wife at a school event in the past and told him so. I would never suggest anyone selling old estate jewelry to them because they will not give you a fair price. Shame on them and a lesson learned. I still cringe every time I see a Patek Phillipe ad.

Been going here the past 5yrs service is good place is clean and quite parking is hard

In short,
this is a small quaint mom and pop watch service business that repairs high end watches with honesty, integrity, great service, and all at a fair price. Could not recommend a better place to service your fine watch.
Now the long story.
This is a store that has been around for 2 generations and is family owned. The store is in a quaint part of San Pedro. The guys that own the shop are the two sons of the founder and they are very friendly and non pretensions. They mostly service Rolex and Omega from the looks of it but they also buy and sell watches and antique coo coo clocks. They have a small selection of new watches for sale as well, but this is basically a place to have fine watches serviced. Of course the service area is not visible, but it looks like they can pretty much do everything to a watch and don’t need to send anything out.
I have an Omega Seamaster Professional Chronograph and many years ago, it took a hard drop and it seemed to run funny for a while. So I asked a buddy of mine if he knows of any reputable place and recommended me to to this place.
Anyway, they took a look at the watch and said it was ok and since it was clean that it didn’t need any servicing for a few years and to bring it back then. When was the last time you took a watch you thought was broken and the shop doesn’t want your money to repair it? Talk about honesty.
Well, just like they said, a few years later, it stopped running so I took it back and they asked me if the watch had taken a hard drop after looking at it. The leaf spring was unwound and they told me that they can replace just the spring or replace the spring and service the watch to make sure everything is perfect. I chose the latter and a week or so later got the watch back in tip top shape.
They told me that they mark the watches that they service so if I have any issues, to bring it back.
Three years later, my watch started to run a little slow so I brought it by the shop and they immediate took a look at it and knew when I had it serviced and what service they did for me. They told me that sometimes lube can get into the leaf spring and gum up the watch a little, and they cleaned up the leaf spring. All without any charge and fixed in about 15 minutes or less. Wow talk about honesty, integrity, and great service!
It is a 66 mile round trip for me to go to this store, but if you want a fine watch serviced by honest master craftsmen that will stand by their work, this is the only place, I’d recommend.

I needed batteries in three watches (we usually just go to a mall kiosk) but instead found this little gem on Unilocal.It is super close to home and the gentleman that helped was super nice and knew his stuff.
I dropped off the watches on Saturday and picked them up on Tuesday (they are closed Sun & Mon). The watches were clean, the time set properly on all of them and it was just overall a great experience.
The major plus is supporting a local business!