1-800-GOT-JUNK? San Francisco Bay

Tarih and Julio were AMAZING! Super efficient and polite as well as considerate of the space they were clearing out. Would definitely use this service again.

I L.O.V.E. Got Junk! I needed to clear large items out and I just had no one who could help. Talked to my Mom’s (Nebraska) who mentions she was going to try them. I don’t know if she did but I did! The guys arrived, I was really taken aback when they held their hands and introduced themselves, before coming inside. The estimate took 5 minutes and within 30 minutes (or less) they had the crap out & were on their way. Its like my home has so much more space. I recommend this service no question about it.

The pricing was upfront. Both workers work fast and did great job on cleaning up even the small stuff leaving area nice and clean! Thank you Got Junk, Now I have less junk!

GOT JUNK is great! Moving out of an apartment in SF takes a lot of coordination. We booked the loading dock and elevator at the apartment and crossed our fingers that GOT JUNK would be there on time. But, they were running late. I called Mike in the dispatch office and he sent over a crew to make sure we kept our scheduled appointment start time.
George and Taylor arrived ready to go and Mike even sent over an empty truck so we didn’t hit any delays in getting the apartment cleared out. Thank you all for an amazing job!

I had a lot of stuff to get rid of. A 3 seat couch, single sofa, computer desk, computer chair, various old plastic containers, a dresser, a bookshelf etc. It basically filled up a entire truck. Yes it was 696.00 but if i rented a truck and me and my husband did it, it would have been all day. It would have been 4 trips at the very minimum plus whatever they charge at the dump for surcharges. It would have been about the same. The benefit: 2 very clean and professional gentleman showed up very quickly and efficiently took all the items and were gone.
We saved our backs and shoulders and saved a day of time and we only have 2 weekend days as it is!
They were great and it was worth every penny. It probably would have taken more time and/​or money if we did it ourselves. You guys did a great job! Justin and Luca were great!
They charged exactly what they quoted and hopefully i won’t accrue this much junk in the future but i would recommend anyone who doesnt have time and wants to save their backs.

Salvation Army was supposed to come and take all my items today. Of course 2 hours before they’re supposed to arrive, they call call to cancel. I waited 2 months for this appointment and had other services scheduled around it. Desperate, I called 1800 got junk and was able to schedule a pick up today. They told me that it depended on the how much the items took space on the truck to determine the price. I took the plunge and they arrived on time. Forgot the gentlemens names (Aaron?)but they were really helpful and even helped me move some items to the garage. $ 300 later I’m able to relax knowing all my other services doesn’t need to be rescheduled.

800-​GOT-​JUNK showed up on time, did an efficient job and were very friendly and organized. They are not cheap, but they are reliable and professional. I would definitely hire them again for hauling.

I am finally getting around to writing this review: In 2013, I had to prep my parents’ house to sell after my Mother had passed. It was a very trying time for me and my sisters-​this was the house where we all grew up. I called 1−800-GOT-JUNK to haul away items, and that took about 8 trucks. Yes, 8 trucks. And the crew was perfect. They came in, hauled away the items I needed to haul away, and, at the same time, kept me and my sisters from losing it mentally with their humor. I swear I think they must go through psychology 101 courses as part of training. They were fantastic… helped us through the most unbelievably difficult periods in our lives. At the end of it all, the house was empty and almost ready for sale… very bittersweet moment when we all walked in and saw the house standing completely bare. Thank you, 1−800-GOT-JUNK. We would not have made it without you guys!

Though the window of waiting for their arrival was greater than I wanted – and showing up at the tail end of it – they managed expectations well, were professional, & got the job done quickly.
As annoying as having a roommate leave a bunch of behind after moving out is, these guys quickly helped me rid of it all – including a mattress – of which they tack on a $ 10 surcharge.
For the amount of junk to work ratio – at least in my situation – their prices come in at a pretty high premium. Conservatively, I’d say expect to pay $ 250 – 350 on the lower end for a small pile of junk. However, for the ease & convenience, I’ll give it to them.

I’ve used Got Junk several times, and each time they are prompt, efficient, and polite. Can’t really ask for more than that. Very reasonably priced and friendly staff don’t hurt either.

We have used 1−800-GOT-JUNK on more than one occasion. They are fast, efficient, and for the service they provide, we feel fair in pricing. Depending on how much there is to be carted away, they usually work with a crew of two to three (and will provide more if needed). Communication has been excellent. Their amazing customer service are always right there each step of the way.

This place is a complete rip off. They come in and give you an estimate for around $ 200, then when they are done they come back and say they did not estimate correctly and it’s $ 500! To top it off they come with a full truck and can’t complete the job and say the morning team will come back in the morning. What they don’t tell you is that you have to pay again!
Warning to all who need hauling done. These guys are greedy and have quite a scam going. I am going to use someone local to work with.

I called them to remove an old dresser that I did not need anymore. They were on time and helped take out the stuff quickly. I am giving them 3 starts because I felt they are really expensive and I didn’t know there are other services like Salvation Army that can do the same thing for free.

They wanted to charge me over $ 800.00 to haul away some bamboo I removed from my back yard. I of course said no and sent them on their way. I rented a 9 foot van from Uhaul for $ 50.00 and paid $ 94.00 at the local dump. I it cost me $ 144.00 and some labor to do the job. 1800JUNK is WAY OVER PIRCED.

The service was fast, easy, On Time, and the guys were very professional.

1−800-GOT-JUNK shows up on time or early. Their employees are very professional, courteous and patient, and get the job done quickly, completely and cleanly! This was my third appointment, and highly recommend them to all who need to clear out their junk with a clear conscious that whatever can will be recycled.

recently used this service to clear out a house and were please and impressed far beyond our expectations! the movers called to confirm and arrived on time, had super great attitudes, were kind, efficient, hard-​working and quick, and gave us a fair price on what they did. must mention that their names were Kai (he spells it differently but that’s how it sounds!) and Jason who made us feel so at ease with the whole process — never said no to anything but instead helped us to problem-​solve our issues. can’t recommend them highly enough!

1−800-Got-Junk doesn’t have the best rating on Unilocal in comparison to other junk removal services, but when you want an old mattress and busted bed frame gone while a bunch of the 5 star businesses haven’t returned your call even after two days… 1−800-Got-Junk will be there for you!
The truck showed up a couple hours late, but the employees were so fast and professional that all my junk was gone within a few minutes. They even comped part of the fee due to the lateness, making their reasonable prices even better.
Meanwhile, the competitors still haven’t called me back…

They are poorly coordinated. The time window is so big that it is useless and the price quote spread was about 50% of the price itself (not useful, right?). Due to their inefficiency I wasted my whole day and finally gave up. Next day, a local one gave a cheaper and faster service.

After my Ex BF of ten years had hired 1800Junk to dump out all my belongings from a shared storage unit, without so much as informing me. I called 1800Junk that evening to try to salvage my heirlooms, photos, childhood momentos, and guitar and amplifier. Ben the Operations guy was extremely helpful in trying to locate the truck, provided his cell phone, and optimistic yet realistic expectations. Unfortunately it turned out the truck has already dumped. Ben was tremendously kind. For which I was grateful in a time of big loss.

These guys were great. Super professional and on time. That called us with continuous updates on when they would arrive. Great service.

Only 1 star for being TOO expensive and unresponsive for the following reasons:
1) $ 700.00 plus for removing 8 concrete blocks, a tree stump, and some wood waste. The fee was not clearly conveyed before they loaded the truck. Concrete and other items are charged double due to weight. How they determine weight is very questionable. The amount of volume/​weight is not justified by the fee they charge when it takes less than 15 minutes to load.
2) I submitted a request to discuss this excessive costs with a «Customer Experience Team» member last week. They state that they will respond within «One Business Day». We are now well beyond this stated response period.

These colorful trucks are so memorable whenever I see them drive around San Francisco, and their branding worked! My friend needed an insane amount of junk removed from his apartment so we called them. The team members assigned to the task were super cool, friendly, and fast. It took HOURS to throw out everything, but they made the job fun. Such a sigh of relief to see everything go.
The only sketchy thing is how they determine the cost. We were completely blindsided by how much they charged to throw away a truck full of junk… they have to eyeball the amount of truck space taken up by the junk. In way, I understand because HOW ELSE do you measure all that? On the other hand, I felt that they did not throw away the junk in a way that minimized how much space was taken up, just so we could be charged more. Their system is fast and easy but definitely not cheap. Yes this is a tax write-​off and yes I understand that labor is expensive, but spending over $ 800 for a truck load of junk is crazy talk. Oh and don’t forget that there are additional charges for disposing of items such a mattresses. Book online if possible, too. Just glad it’s all over.

I had been trying to find someone to remove a hot tub, and wasn’t having much luck. I booked 1800GOTJUNK online for a same day appt. They called and arrived as expected. I got the estimate on removing the hot tub and it was a bit higher than other estimates I received. I was able to negotiate a better price and get a bunch of other things hauled as well, so it saved us a trip to the dump. Very happy to finally have the hot tub gone and they did it very quickly and cleaned up afterwards.

I give them 2 stars for professionalism and the reason they lost the other starts are as follows.
1. They were late
2. Very expensive. (200.00) to haul of a fridge and one other piece of junk? Its better just to rent a truck and haul your junk to the landfill at a much cheaper price.
3. The guys didn’t know how to properly handle the «Junk» as they were taking it out of the yard. Seemed like the first time they ever did it.
4. They charge by how much of the bed of the truck you fill. I wasn’t aware the bed was so small…

I called and had them out to get a quote on getting my junk removed. Their price was more than twice than that of my local sanitary service. My local sanitary company recycles just fine. Got Junk’s prices are quite excessive.

As a Personal Assistant, I have very high standards and many clients with high expectations.
I know 1−800-Got Junk will be on time, will confirm the appointment and the team that shows up will be fast, efficient and professional.
Yesterday, we scored a ‘same day appointment’ and Alex showed up on time– professional, cordial and efficient. We were extremely impressed and grateful to get rid of a garage filled with junk. Great guy.
They have saved the day and are consistent and are a perfect price point.
Impressive service. Five Stars every time.

There are thing that are valuable to you, and then there are things you get rid of immediately.
The difficulty is dealing with things in the middle of this spectrum. Things that you might need in the future or things that has some sentimental value. I used to store such items in a self storage.
One day, I realized that storage cost was exceeding the total value of all things stored.
I also read a best seller book in Japan written by a clean house specialist «Konmari», who’s method was to touch every item you own and if the item doesn’t spark your heart, «let it go!» 人生がときめく片づけの魔法
So it was time to
let it go and
Turn away and slam the door
on the storage unit.
Two guys showed up and cleared the items in less than 30 min. They were professional and friendly.
My junk filled ³⁄₈ of their truck, which costed me $ 411.
The only negative point was that they were 75 min late to the appointment window time. It was schedule for 10:30 — 12:00, but they came at 13:15.