Hi-Tec Automotive

Greg sold my car within one week of listing it for sale. Very professional, communicative, and provided a streamlined experience from beginning to end… Thanks Greg –

I had a Porsche 930 turbo in storage for 10 yrs so it needed alot of work, the owner Devin personally worked on my car hes a amazing mechanic. The skill level he has is something you dont run into everyday hes very meticulous. I needed to sell the car fast to buy property in a foreign country so not only did he get it running great he also cut me a deal for paying cash it wasnt cheap but well worth it. I highly recommend Devin hes a real master mechanic.

Great service, workmanship, customer service and i could go on. These guys are super!!! Devon, is a superb diagnostician.

I owned a Porsche 928 for about three years and relied solely on Hi-​Tec to maintain it. Devon and Dana are honest businessmen and I always felt taken care of without being taken to the cleaners. Brad, their GM, is also great.
A few things are critical for happiness in this life… having a good, trustworthy mechanic is definitely on this list. I highly recommend Hi-​Tec.

Great shop with very helpful staff.

Pulled into my garage about a month ago to the very unpleasant sound of the IMS bearing failing in my 2003 911 (at least it didn’t fail on the freeway). Had her towed to Hi-​Tec and am very glad I did. From the moment the car arrived at Hi-​Tec through completion of a full engine rebuild, Brad (the amazing manager) did an OUTSTANDING job of explaining the situation, laying out options and costs, helping me evaluate the best path forward, consoling me, and making sure the work got done right. Meanwhile, back in the shop, Dana (one of the amazing mechanics at Hi-​Tec) did a masterful job of rebuilding the engine. During one of my visits there, Dana took the time to give me a hands-​on tour of some of the improved parts we decided to put in while he had the patient on the surgery table. I’ve had the car back for about a week now and it’s never sounded or felt better. And knowing that all of the weak links in the 996 engine have been replaced with new /​better than original parts has me excited to enjoy this great car for many years to come. Thanks Brad, Dana, and Hi-​Tec for a job well done!

I have bought a lot of cars in my time but this was easily the best expereince ever. Gregg and Devan are unbelievable. I bought my car sight unseen from Connecticut, to drive while visting Napa and then send home. These guys could not have been more trustworthy or accomodating. They disclosed every bug/​flaw in the car and handled all of the repairs/​upgrades I wanted. The car is fantastic; no surprises.
Thanks again!

Awesome service. These guys all go above and beyond to make sure their customers are happy. Thank you all !!

Great shop, great customer service, great work quality.
I spun a bearing on my ’99 Porsche 996 and had the car towed to Hi-​Tec. I worked with Devon and Brad as they went through the diagnosis and they did a really good job of letting me know what the failure was, why it might have happened and what my options were for repair. It turned out to require an engine rebuild and that’s when I had the pleasure to met Dana!
I visited the shop a couple of times during the rebuild process and was always impressed with Dana’s knowledge of the fine details of the motor and his patience to take the time to explain to me exactly what he was doing. His attention to detail is what I was looking for and I always left the shop very happy with my decision to have them do the work.
The rebuild was completed a couple of weeks ago (on time and in-​line with the cost estimate) and now I’m even happier with my decision.

My Audi is still beautiful but it’s on the wrong side of 15 years old. I keep it because these guys are keeping it in running condition without breaking the bank! Thanks Brad.

Devon, the awesome Owner, Brad, awesome General Manager, and the rest of his Technicians are Five Stars all the Way.
I first took my 1986 Porsche to Fred at European Motors back in 1987.
When Fred closed I tried a couple of shops, and found Devon’s to be the BEST!
Thanks Devon

One of the most trustworthy repair shops I’ve ever worked with. They take pride in their work and communicate clearly and thoroughly. My Audi needed nearly $ 4K of repairs. Feeling bad about it they did a bunch of other repairs (which I had put off) for free because they thought the car should be in perfect condition after spending that much.

The Hi-​Tec team is passionate about Porsches and their passion shows in the quality of their work. I brought my first Porsche to them for a pre-​purchase inspection and I have been a satisfied customer ever since. I recommend Hi-​Tec without reservation.

Brad got my Audi Q7 scheduled in quickly and explained everything in detail — I felt very well taken care of, and highly recommend these guys

I found Hi Tec after an exhaustive search of the Bay Area (esp the north bay) for a reliable trustworthy Porsche mechanic.
My 99 Boxster had died 5 years ago and I have not been able to put it back together until now. In the meantime, I was researching mechanics. I went to another guy in the upper east bay and the treatment I got from him just gave me a bad feeling. He was evasive, never returned calls, did not follow through, etc.
More searching and I found Hi Tec! WOOHOO!!!
When I first spoke to Brad, he gave me straight information and hard numbers on my repair. This is great because once you know the final fee, you have a target. It’s not some nebulous thing out there.
The repair ended up being a rebuilt 3.2 engine to replace my 2.5. WHOA! They were 100% true to their estimate and did not go over!
I don’t live in Marin so I had my friend come with me to help me pick up the car. My friend is a total Porsche gearhead and his first impression was, «WOW, these guys are good!» He’s owned a 911sc for about 10 years.
Just like the other people say, the shop is clean, everyone is friendly and personable. This is what customer service should look like and be like.
A great mechanic experience.
Oh yeah, the car still snaps my head back every time I take it out. Thanks for helping me get my dream car back up again. You’ve got a customer for life :-)

Best shop experience since moving to Marin 4 years ago.
I would like to highlight some awesomeness…
1. Possibly the cleanest shop i seen. Which leads me to believe if you take care of your shop you are definitely paying attention to the details necessary to solve problems within the vehicle.
2. Without appointment, Brad said I could drop by so he can check out why my check engine light was on. When i got there the shop was closed but Brad still kept his word and stayed with me an hour after closing to explain what the problem was — free of charge. He was very personable, honest and sincere in his interest to help. This sealed the deal for me — i made an appointment right away.
3. For a year I heard a noise. I brought it into Sonnen Audi and they said the noise was normal. I brought it to other shops and they couldn’t hear it. I brought it to Hi-​Tec and they found the problem. Seriously. What validation and proof of their commitment to solve problems.
4. They did the work as they said they would. The estimate was accurate and the final bill was true to the estimate. My car runs so much smoother now. Awesome work!
5. Sonnen Audi no longer provides rental cars (at least not for an older Audi like my 2006). Nice job cheapskate! Guess what? Hi-​Tec hooked me up with a car rental without even asking them!
6. When I needed a ride back to work after dropping my car off, they actually stopped at the coffee shop first before bringing me to work. Holla! Now that’s service!
Overall, great experience and I will definitely bring my car back for any future repair, maintenance or upgrade.
Thank Brad, Devin, Jackson and everyone else who works at Hi-​Tec!

Okay, here is the difference between a dealer and an independent, but good mechanic. The convertible top on my 99 Boxster quit working, and thinking that I had to have a dealer address it, I took it to Sonnen Porsche, who said it would cost about $ 3200 to repair.
I called HiTec, who said that they have lots of experience with convertible hardware, and they are repairing it for slightly over $ 600. Why would anyone use a dealer, I wonder?

Just what I was looking for. Amazing customer service and value. My 2004 All Road has found its new caretaker. Hi Tec was exactly what I was looking for when I set out to find an independent shop to look after my car now that the extended warranty was done.
Thanks Gents!

First, let me say this: This is a old school Porsche shop at heart. They love cars, but especially Porsche’s. I was told that to be taken seriously, to go visit, which I did. I had a bad valve problem on my 68′ 912. I brought them a picture, they diagnosed it, and we made arrangements to fix it.
They pulled the head, found the problem and ended up having to machine it altogether. While the engine was out I had both heads done, on their recommendation (previous owner did a turkey rebuild). Suffice to say, it was not cheap, but neither are old cars.
Dana took great care and resprayed the engine tin without me even asking, which was a great improvement to the aesthetics of the motor, and something i secretly wanted him to do. I also had a oil pan stud that broke off and he patched it so it stopped the leak.
I had him replace the stock oil cooler with an aftermarket. He also found an exhaust leak and welded it. Dana took care in tuning the carbs and replacing the worn rubber bushings on the solexes. This is all stuff he noticed and made right, with minimal time spend. He explained since he was already into the motor, it wasn’t a big deal and i was glad i had such a thou rough eye look it over (since i only had the car for 1 year). In short, they were into the car for a valve and the oil cooler, but went the extra miles to ensure my engine was safe, clean, and tuned.
In short, he took a tired dog and made it into a Porsche again. 10,000 miles later all I do is change the oil, valve adjust, set timing and fiddle with the solexes. All stuff I bought the car for. I have a spare engine that I will take to Dana to look over and develop a rebuild plan with a full flow system and perhaps a twin spark. I am glad to have Dana on my team.
Worth every penny for knowledge, teaching, service, and excellence in their craft in caring for old Porsche’s.

I had a really brief but disturbing experience with this place. In a nutshell, the mechanic I dealt with seemed extremely manipulative and dishonest, apparently to jack the price of the job way up. Here’s the story:
I had my Audi towed to Hi Tec because of a transmission problem. I think (but I’m not sure) it was Devin who called me later and told me that the passenger side floorboard was flooded due to a clogged drain, and the water had fried my transmission computer (TCM). He sighed and said gravely, «This isn’t good…» He said they would have to remove the carpet from the entire car and let it hang to dry for a many days; that this was, quote, «the ONLY way» to dry it. Furthermore it was a really labor intensive thing (because the seats and everything would need to be removed first). He suggested that I might even need a brand new carpet, as a previous Audi had. I kept asking him how much money all this would cost, but he wouldn’t say. He would just reply with a «it’s not looking good» or a «really labor intensive», etc. His tone of voice was as dramatic as a daytime soap opera star! He was totally freaking me out, but he wouldn’t tell me anything concrete. Finally I had to state firmly that I needed some kind of cost estimate before I could make any kind of decision (obviously!) so we got off the phone so he could look up the cost and call me back.
In the meantime I looked up this problem online, on the extensive Audi forums. I discovered that this is indeed a common problem with my Audi model, however, page after page advised to simply vacuum the water out of the carpet, peel back the carpet a little, remove the broken TCM and replace it. Done. This made me suspicious of Devin’s vague doom and gloom. It seemed he was perhaps being dishonest, and trying to prepare me for a gigantic bill.
Meanwhile I was still waiting to hear back from him about the price. I expected it to take him maybe 10 minutes to look up the part cost, but an hour later I was still waiting, so I called him back. He still didn’t have a price! Instead he started telling me again how difficult the job was going to be. He said he would have to *remove the passenger seat* just to access the TCM. I felt confused because the Audi forums had advised simply peeling back the carpet a little bit to access it… And again I’m struck by how incredibly melodramatic Devin’s tone of voice is, like he was a doctor delivering bad news to a terminally ill patient. He was scaring the heck out of me and yet he still wouldn’t tell me anything about what the actual cost might be!
I started to feel distrustful of his vague implications of a massive bill, so I told him that on the Audi forums everyone said that the carpets just needed to be vaccumed to remove the water. He responded by rambling vaguely about how this was a «possibility» and how he was «just about to mention it to me». Really? He was suggesting this morning that I might need to REPLACE THE CARPETING IN MY ENTIRE CAR and now he was just about to mention he could simply vacuum it instead? I told him the forums said it would take 20 minutes to remove the TCM, and he again rambled evasively (I don’t remember what he said because it didn’t make any sense).
At this point I was totally regretting having the car towed there and I just wanted to get it out of there! I told him I was feeling concerned about the way he was handling this and I might want to take the car someplace else. When I said this he immediately started guilt tripping me about how he’s been sick (pauses for a sudden fit of dramatic coughing!) and how he «registers my vote of no confidence in him» but that he still just wants to help me as best he can, etc, etc, and on, and on, and on; all with this melodramatic tone to communicate just how deeply I’d wounded his feelings and was personally rejecting him. YIKES! At this point I was completely done and had to interrupt him repeatedly to tell him I was going to have the car towed somewhere else. He said «Yes, please do that!» then he yelled and hung up… W.O.W… When I got off the phone I felt totally disturbed by this interaction.
I immediately called to have my car towed to another mechanic [who by the way: vacuumed the carpet and put a blower on it to dry it, peeled back the carpet a little bit to remove the broken TCM, cleaned and dried it really well, tested it, found that it was working again, and reinstalled it! Presto, all done!]
Epilogue: Hi Tec had removed and not replaced the front passenger floor mat before it was towed to the 2^nd mechanic. My wife drove by Hi Tec today and asked for it. She spoke to the manager who apologized for the mat and our other difficulties. My wife was very impressed with him and said he was really awesome (he hadn’t been in on the day I describe above). He even gave us the names of some other good Audi mechanics if we weren’t going to take the car back to Hi Tec…