Strawberry Limousine Services

Well since Unilocal took down my last post (for no reason) We will try again! Great service. My parents have used them for years. Drivers are awesome (Jimmy is a life saver) They are always on time, and very friendly. Will continue to use Strawberry Limousine for all of our transportation needs.

My previous boss had used this service for all his travels to the airport. My coworkers visiting from out of town were here last week and we planned a dinner in Sausalito, but we didn’t want to rush to catch the last ferry. I thought, well my boss loved them why not try them! Well, it really paid off, they were there on time and the cars were super comfortable. The driver in my car was so funny! He kept us laughing the whole way to San Francisco! He kept up a good banter with one of my coworkers. It was a great way to end a really nice evening and my coworkers were so impressed! I would definitely use them again and recommend them to my friends and colleagues.

Always easy to work with despite our ever-​changing travel plans. On time and very professional. We left something in the car last week so I emailed asking if they had seen anything. They had it and mailed it to us overnight! So helpful and easy to work with over email and over the phone. Only downside is the manual booking process (no online reservation confirmations, only requests and then emails to confirm).

Our driver was extremely pleasant and showed up on time and did what we asked. Only slight issue there was that he was not eager to help with our bags unless we actually asked for help. We had to cart them from the limo to our destination in all our wedding finery. He otherwise did his job which was to drive, but that was it, unless we asked. The BIGGEST downside of this company is the unapologetic nature of the enormous mistake they made. I called themi n January to book a WHITE limo for my daughter’s wedding. I was assured by Kevin that it would be WHITE. If not — I would have booked with a different company. I received a printed e mail confirmation from Mischa that it would be WHITE. I checked in on two subsequent occasions to ensure all was fine and was assured that it was. Each time I called I reiterated that we wanted a WHITE limo and each time I assured that YES it would be. Imagine our surprise when they showed up with a BLACK limo. It was obviously too late to do anything about it so we had to suck it up. ! I called in on Monday to let it be known and instead of an apology was told «there is nothing on your order that indicates you asked for WHITE. I was livid at this implication and argued that I had. He then said «well — what do you want me to do about it?» I had to think on the spot and suggested a refund of some sort to compensate. He said well I see you had the limo for 5 hours right? Ummmm since when did 1pm to 4:30pm = 5 hours??? I think that amounts to 3 and a half which Is what I told him. So he rather begrudgingly offered to take off one hour. I suppose that’s better than nothing so I accepted his offer. After coming off the phone I went to my files and found my original order and confirmation from Mischa that CLEARLY STATED — WHITE. We are sooooooo disappointed. $ 95 does not change the fact that we paid for WHITE, asked for WHITE, wanted WHITE and didn’t get what we asked for and paid for on my daughter’s wedding day. This company just seems poorly managed. Kevin was sweet when I booked, Pedro was polite, everyone else seemed either untrained, confused or rude. So sad it turned out this way. Luckily this is the only vendor we had any problem with on what turned out to be a magical day.

Used them many times. Always on time and professional.

DO NOT USE THESE GUYS — THEY WILL LEAVE YOU HIGH AND DRY! We are a returning customer who made a reservation secured with a credit for my wife to be picked up at the Oakland airport — upon arriving, at night and raining, she was told that they had elected to send her car to another customer — no other arrangements made, no back up, nada… When I called to talk with John about this he said he was too busy to talk — Amazing given he had just talked with my wife who he had left high and dry… WILL NEVER USE THESE GUYS AGAIN AND NEITHER SHOULD YOU. There are way too many other companies out there to choose from…
Never got a call from them to apologize or anything…

Beware fellow travelers. I had a 4:30 am pick up to make a 6 am flight at SFO. They were a NO SHOW. I had to drive my own car and park it in short term parking to make the flight, which I did just barely. The price to pick up the car was $ 350.00. Call another service. You don’t need this. I never received an apology, any kind of offer of restitution. I am taking them to small claims court.

This is a complicated review. When I started I intended to give them 1 (million negative) stars if I could, but only because our driver Michael was an absolute awful scumbag. I seriously hope I never see him again. BUT the owner and other drivers of this company are awesome! That is why I am still giving them 3 stars stars… Mischa and company– you rock. Michael– you are in the wrong profession and should probably re-​evaluate whatever social skills you apparently think you have.
My parents and family were visiting me from out of town, and we arranged for the limo service to pick us up. I was slightly concerned when one member of our party arrived, who also lives here in the bay, looked right at me and said «Dude, we are f*****. I had this guy last time, he is a total jerk and will not stop with the running commentary.» GREAT JUST GREAT, but I thought popping some champagne and getting nice and toasty would at least lessen the painful experience. O how wrong I was.
At first things were ok… then came the commentary. First stop– a small winery that doesn’t have a physical vineyard and tastes out of their office. Michael started making snarky comments about never having done such a thing, or heard of it, in all of his years. YO DUDE I WORK IN THE WINE BUSINESS I OBVIOUSLY SPECIFICALLY PICKED THIS PLACE. I DO NOT NEED YOUR OPINION.
We actually had a fabulous tasting there, loved it, tasted some of the best wines in Napa (this is an actual fact, it is literally my paying business to know), despite Michael deeming the location unacceptable.
Next– he mixed up the itinerary and took us to the wrong spot first. No big deal. When my Mother, a sweet tiny french yoga teacher who is inherently nice and was trying to give this guy a chance, alerted him to this and asked that we go to the correct location, he actually challenged her, and very rudely suggested that she was unorganized and too drunk to remember the emails she sent to the company. Um no– just no. She had all of her emails printed out, she is an organizational guru, and I took a look and verified that she had in fact provided the correct address.
After our lunch I made several appointments. He flat out told me no, he would not go there, I was misinformed, those wineries were closed. Um, no, no they aren’t because I just called. He just kept arguing. At this point I started losing my cool. We ended up not even going to our afternoon appointments because he kept going on and on about how inconvenient it would be to drive there. Newsflash asshole– we are paying you to go, you are not our friend volunteering to DD. You have no say in this. Fighting him was exhausting, so I gave up.
I could go on and on, overall he was a terrible, terrible, driver who should truly reconsider his profession. This was the real icing on the cake though. I almost drop kicked the guy when he started commenting that my Aunt and I, both wearing long skirts, could get out of the limo in a more lady like manner. ARE YOU SERIOUS. I am actually extremely pleased that my brothers were not on this trip with us because at this point they would have lost it. Not only was he rude to my darling, sweet mother, but he went in on me and my poor Aunt who does not even speak English? Cool dude.
To cap things off– when my father wen to pay, Michael automatically added himself a 21% tip. HA. ARE YOU KIDDING? Just when I thought I couldn’t dislike you any more.
All of that being said– Mischa called us right away today to apologize and refund the gratuity. Mischa and his company are seriously fabulous, and I have had nothing but good experiences in the past using them for airport and wedding stuff. Every other driver, and experience, I have had with them has been great– hence the 3 stars. This driver though… fellow Unilocalers beware– you will rue the day that Michael drives you anywhere.

Amazing car service !!! Jimmy was our driver and couldn’t have been any nicer ! I booked a ticket at the Amtrak Oakland colosseum station unaware of the horrible and dangerous location. Instead of just dropping me off, Jimmy took me to lunch to kill some time and then waited with me until the train arrived. I couldn’t be more pleased at what a gentleman he is. This is a great company and I highly recommend Strawberry Limousine to all !!! Thanks again Jimmy !

Needed last minute transportation to my wedding. Called them up and poof, we had a car at the hotel slightly early and the driver was charming and funny.
He got me to where I needed to be without an issue.
Prompt, professional and I could count on them last minute.

I looked on Unilocal and noticed that these guys don’t have very many reviews. This should not be the case. My family has used this car service at least thirty times over the past couple of years. We have found them to be absolutely fantastic in picking us up at home, the airport, or taking us from point A to point B when we don’t want to drive. We have used other services in the past but I use them now exclusively as i know I can rely on these guys to execute time and time again.

This service is Excellent! We’ve been using them for almost 20 years. Great for going from Marin to SFO or into San Francisco.

We have used this service many times over the years for personal & business travel. The drivers have always been on time and extremely courteous & helpful.

We used a limo for our friend’s birthday party and the driver was super nice and courteous. He was also early and patient. We had a fabulous time — it’s always fun to sip on champagne and not worry about parking/​driving for a change!

We have used Strawberry Limo many times for business and personal trips to the airport as well as plays and shows. They are always on time and very professional, as well as having nice town cars and limousines.

Our expectations for airport transportation are fairly simple — they need to pick us up on time and deliver us to the airport in a well-​maintained vehicle, driven by a professional driver without any drama. Strawberry Limo has accomplished this every time we have used their service.
For airport pickups, they offer a choice between having someone waiting for you in baggage claim or having you call when you are ready to be picked up. We’ve always selected the second option and have generally been picked up within less than five minutes of making the call.
Their drivers are courteous, friendly and knowledgeable about the area. We live in a rather obscure part of Mill Valley and all of the drivers we’ve had have no problems getting to and from our house.
It is a bit more expensive than the shuttle services, but it is well worth the extra cost.