Bayside Pediatrics

Dont go to this Doctors office… Neither the doctor nor the office are good. They just care about $$.
I had a very bad experience. They just looked in the ears of my kid with a flash light and tried to clean her ears with stream of water. It was a rough treatment. End of the day they had just aggravated the whole thing and my kid had to suffer a lot. My kid had to come out crying :-(Then I had went to a different doctor. There they found some ear wax in and had removed it just like that which was causing the issue. The new doctor finished the whole thing in a minute without any pain…
The doctors office (Bayside Pediatrics, Stanford Children’s Health) keep sending me a huge bill for doing nothing other than worsening the whole thing making my kid to suffer.
I am totally unsatisfied and I will never go here again.

We have seen maybe all the doctors here also some in Pleasanton, Oakland, Alameda and Walnut Creek. But San Ramon location is the best. We LOVE Dr. Erburu. We had Dr. Cynthia Quan but I didn’t like her felt like she was rushing us in the Pleasanton location and she didn’t want to hear our opinion or how we felt. Dr. Erburu knows my kids by their names and remembers their medical history. She is funny and a fantastic physician! Ok now with the medical assistants. We had Alma for a while but she unfortunately moved to another location but we always ask for Sherri too. She is always smiling and talks to my children and accommodates them. Love their new online system too! We don’t live in the area but drive about half hour just to see Dr. Erburu and if she isn’t available here we follow her to walnut creek which is about a 45 minute drive! Totally worth the drive!

I decided to take my babies back to Bayside Pediatrics for two reasons: 1) We love Dr. Erburu 2) Dr. Erburu informed me that changes have been put in place since our last visit. The vaccinations went as well as they could be but I felt comforted by the fact that the RN came in to administer the shots and also showed me which vaccines were being drawn. In addition, I was informed that better quality assurance as been put in place. I’m glad my concerns and suggestions were taken into consideration.

We took our 6 day old little girl in for her first doctors appointment with Dr. Erburu. She didn’t check her heart, tummy, joints, lady parts, NOTHING. She took her temp and weighed her. She was nice enough but we felt like she was rushing so she could get onto other patients or whatever she had to do. The office itself is nice enough and we didn’t have any issues with her staff.
We found another pediatrician who said they «get patients from Bayside all the time». Not good!

I was very pleased with out visit. Dr. Ash was awesome! We loved him from the start! I highly recommend this place for anyone with small children. When I called the lady who runs it was just amazing, hearing everything that I had to say. Thank you guys for being so great and helping me make my daughter better!

I have been going to see the doctors Bayside medical center for 11 ½ years, both of my daughters (6 and 11) see Dr. Quan as their primary physician. Dr. Quan is wonderful with the kids, and they like her. I also see some of the other Dr here when my children are sick, they have all been very caring and take time with the kids. I like the San Ramon office, since it is not as crowded at the Pleasanton office. I have seen Dr. Ash and Dr. Tosick, both are wonderful. All the doctors I’ve seen here take their time with my children and are kind and friendly. Thanks Bayside!

We have been coming to Bayside for over 5 years. I have 2 children, a 5 yo and an 18 mo. We LOVE LOVE LOVE Dr. Quan! The staff has recently changed, and they are not as friendly as they have been and I debated giving fewer stars for that, but since we love Dr. Quan and Dr. Eburu who we see when Dr. Quan is not available, I left it at 5 stars since that is what they deserve. I WILL however, be writing a separate review for another dr there who we do not care for AT ALL.
Ok, shoot. I can’t write a separate review. So I’m just going to review this other dr here, but leave the rating the same because I don’t think the entire practice should suffer from one grumpy person. Dr. Ash is the absolute worst dr I have ever seen. He is mean (for lack of a better word) and makes you feel stupid for asking questions. Unfortunately the drs we normally see were not available so we took an appointment with him, but I will NEVER make an appointment with him EVER again.

The staff and doctor were very polite. A little small but other than that Loooove the place. Dr. Quan is very nice and professional. Would recommend this place if you have a little one.

I LOVE Bayside! Besides one of the ladies that works up front who is often crabby, everyone is amazing. When my daughter broke her arm they took care of everything from the initial exam, getting her in for xrays and a consult with the orthopedic surgeon immediately. Within 2 hours of the break she was scheduled for surgery the next day.
Dr Erburu is fantastic with our kids and we are always seen quickly.

We chose Bayside Pediatrics after attending an open house while I was pregnant. They are close to us and I love that I can go to any of their offices if need be. We have Dr. Cynthia Quan as our primary peditrician and have been very happy with her. She’s great with our little guy and is very straight forward with information.

When my fiancée youngest daughter return to us from a weekend at her mother’s house. We found out that she have hurt her arm at school from falling off the monkey bar and her mother not only did not take her to the doctor but try to cover up the incident. Lucky we followed our parents instincts and called Bayside Pediatrics and Dr. Cynthia Quan was able to squeeze her in last minute and sent us to the hospital for an x-​ray. The x-​ray shows that she have a fracture and we need to get her to the orthopaedics, but need a referral from the doctor. Even though the doctor’s office was closed, the nurse waited for him to return and hear the result. That is an office that cares for their patients and understand parents.