Beauty Source

Really disappointed with the customer service here at Beauty Source. I regularly purchase GiGi wax products at this store. Recently bought the Lavender crème wax that was on sale. It was a complete DISASTER. A terrible product, was literally unable to get the wax off of my skin. I
Immediately drove to the store. When I attempted to express the issue with the product the sales people simple stated «no exchanges on waxes». A local business like this should value customer feedback more than a poor return policy. Needless to say I will go out of my way now to purchase my beauty products elsewhere.

Was made to feel pretty inferior in this place. Pretty poor customer service. Will absolutely never go back.

Decided that I would finally get highlights in my hair and I saw their salon had good ratings and a decent price. I already had good expectations but the salon exceeded them. The lady was very nice and did an excellent job on my hair and I have gone back to her 3 times since then. The overall store is huge and everything seems well kept and clean.

I got my extensions here and I love them! They are great quality and no one can tell they are extensions.

I have been patronizing this store for years and have always been satisfied. It is conveniently located and has a great selection.
Something strange has happened in the last year with my shampoo product, J Beverly (which I like to purchase in the extra large size, which is expensive– around $ 50).
First, the inventory has been very low. I have had to make 3 trips on a couple of occasions before they had my product in stock. But the worst part is– when I got home and opened the product, I found someone had watered it down (like when you are trying to make hand soap last longer)! This has happened to me twice at this store in the last year. So four trips to the store for shampoo, the last one being when I returned the product– and still I had to then purchase it online (because last time it was out of stock again :(
I have to say the ladies graciously returned the shampoo and apologized. But no offer to try and make up for my experience.
I am not saying the store employees were the ones watering down this product. I’ll never know who did– shame on them! But– who has time for this?
I’m purchasing online from now on. If you purchase hair products here– check them first!!!

Let me start by saying that I have been a loyal customer for YEARS. I have bought MANY beauty products here. In March of this year, I was able to exchange a hair straightener because it literally, all of a sudden, stopped working/​heating up. Six months later (fast forward to now), the straightener I had been given in the exchange had the same defect (just stopped working and would not even heat up at all). So, I took it in, with receipt in-​hand, and the woman running the store would not let me return or exchange it. She said that the person who let me do that the first time made an error. While I understand (as it is written in bold on the counter) that this is store policy, I feel uncomfortable purchasing expensive items that I depend on in my daily life that I am unable to quickly return and replace when they consistently «all of a sudden» go bad. I am sad to say that I will have to find a new beauty supply store as this one sells faulty products and does not take responsibility for them. VERY disappointing and seems like poor business practice in my opinion.

DO NOT purchase any type of hair appliances, curling irons, or hair straighteners from this store! Just my luck, I bought a defective $ 65 hot tools curling iron from here as I used it only one time to discover it doesn’t turn off unless you pull the cord out of the wall. What seemed to be the owner, an Asian lady, completely refused to let me exchange it for a working one although it was in its original packaging, used only once, and within the 30 days of purchase. She told me to try sending it to the manufacturer when it was her fault she sold me a defective product and should have returned it herself. They have the worst return policy beware!

5 stars for selection, but the last three times I went there, I ended up waiting at least 5 minutes for help. I keep walking away, empty-​handed and frustrated. Not the place to go to when you’re short on time. But great if you already know what you want!

Clean store. The ladies who work there are always friendly and helpful. My color of lipgloss is being discontinued… :-(They were kind enough to show me the closest match. Bare Minerals needs to stop discontinuing my favorite colors. The store is awesome, way easier then going to a mall to grab make up and they have brands that target doesn’t have. Thank you ladies! :-D

I’ve stopped by here a couple times for makeup. At the time I didn’t mind paying a bit more for certain things because it was either that or have it shipped at cost to me but now I order online at dermstore and — surprise — usually get free shipping. The markup on certain things here — hair products in particular — is kind of ridiculous. Additionally, I purchased some eyeshadows and was told (this should have been warning enough) that they were non-​returnable. When I went to use the eyeshadows they were completely dried out and impossible to apply without getting dust all over my face. Total waste of money. My guess is that most stuff has been sitting in their shop for years. So, buyer beware. If a place has a crappy return policy it’s probably because they know their stuff is subpar.

I bough flat Iron, it was not working I went to return it they told me I can’t because it’s been open and the box is not in good condition?! Are you kidding me? I would never step in their store again… and buy their cheap crap!!! Please stay away… far away!

Watch out for the prices on shampoos and conditioners. My husband and I encountered lower prices (separately) after we had purchased products here in the last month. My husband found the same products 20% cheaper at Supercuts (!!!) and I found mine at Tribez in Danville also at lower price. I was very surprised since I have been shopping at this location for about eight or nine years. They have a beautiful store and a wide selection of products but something has happened. They no longer have competitive prices if they are more expensive than the salon in Danville. My husband called and they won’t match a price or offer a refund and the manager, who was supposed to call back did not. Hmm… I’d avoid now and will do so in the future. Sorry to write this review, actually.

I have gone here off-​and-​on for years… at one point my beloved stylist was in the salon in back.
I was on errands and need some odds and ends. They have a good selection of products, and especially hair pieces, which can be hard to find. I purchase my piece for the Renaissance Faire here.
I got a couple of files, some polish for my toes, and a clip for my now longer hair. Quick and easy, especially if you know what you want.
I did have a bit of a disconcerting experience, for which I bear them no ill will… I was bitten on the foot by a spider that jumped out of the carpet in the nail polish section… Opps!
Who knew beauty shopping could be so eventful :-)

I’ll be honest, the first time I came here I got the guy reaction I don’t know if this place is for me (it didn’t help that all I saw was women going in and out while I was trying to find a place to park). I went there in hopes of finding a local source for Jack Black shaving cream and sunscreen and none of the regular shops around carry it.
Once I got over my bias I went in to find the place well organized, clean, and professional. I’ve been back many times over the last couple of years and here are my thoughts:
They are always ready to help, even 5 minutes before closing. There is usually at least one person there who has knowledge of mens products and is able to give advice. There are LOTS of people there who can help a guy find something for his girlfriend/​wife (easer with the «I’m looking for something like» harder but still helpful with «I was asked to pickup something, that sounds kinda like this but I think starts with a Y and she’s not answering the phone so I can’t ask» — I’m generally not clueless but I have my moment when I’m remembering the names of stuff.)
You can get almost anything they sell cheaper on Amazon, but for me the face to face contact (and ability to get it when I need) is well worth shopping here so I keep coming back.

I have shopped in this store several times. This store is very big, with many product lines. I am not impressed! Their prices are several $$$ higher than Ulta and Blooming Beauty (Stoneridge Mall). Ulta also has a great rewards program.
The employees’s are civil, but not friendly or helpful. I have bought Dermalogica and Jane Iredale skin care here. I have also purchased Alterna hair products, they are marking up their products $ 2.00−4.00 each! I buy a lot of beauty/​hair products and I know what the prices should be!
I will buy my Jane Iredale at my doctor’s office from now on. And my Dermalogica at Ulta or Clubsport Spa Pleasanton. My haircare products will now be purchased at my hair salon or Ulta. Also, anything can be found online, often at a discount.
Bottom line, Beauty Source is not MY SOURCE!!!

Had yet another fabulous haircut from Oksana today!
Got all kinds of layers & I love the way it looks :)
If you are anything like me, you know how important & difficult it is to find a hairdresser you can TRUST. I have had some pretty awful «trims» that turned into botched cuts & I do not like to take any RISKS unless I am in Vegas.
LOVE:
+that Oksana can keep a conversation with me while she works
+she really takes her time & puts a lot of pride and care into her work
+clean & cute salon

Good sized store with a seemingly good selection.
Stopped in because I was in the area and out of two products (Pureology and Dermalogica). They had both, but I realized after purchasing that both items were $ 4-​$ 5 more than Blooming Beauty at Stoneridge. Plus, Blooming Beauty has a $ 5 discount when you fill up the frequent buyer card. Maybe Beauty Source has the same, but it was not offered.
OK in a pinch, but prepared to pay more.

The only thing that makes me happier than pedicures and Singapore rice noodles from Imperial Delight is when my hair looks good. And for the past four months I have been verrrry unhappy. The weather has been iffy since spring, and my hair is the perfect meteorologist. It will frizz up with the slightest dampness. That all changed today with one visit to Beauty Source.
I walked in knowing that I needed something to help control the frizz. As I walked up and down the aisles, looking for something that I thought might do the trick, I noticed that there is a salon in the back. All the stylists were busy with customers so I decided to wing it. I found Liquid Crome gloss spray. I was doubtful, but bought the spray anyway. To make a long story short, my hair looks great, and thanks to Beauty Source, I was able to get access to a fantastic hair product.
The customer service is always top-​notch, and the selection of product is varied. They have every OPI nail color ever produced (at least in the past few years). It’s a little more expensive than other beauty supply stores but with results like these I’m not complaining!

This place is always so easy to get in and out of and with what I need. The staff has always been helpful and I’m grateful for this place right by my work!

Help! My hair is screaming for relief & is in desperate need of protein… specifically Redken Extreme Rescue Force
This ain’t no throw mama a dingy kind of rescue — we’re talking about SEALs diving into shark-​infested waters to scoop my savaged hair gently into their arms & air-​lifting to safety
After 2 different salons tell me there’s no Rescue Force, I enter Beauty Source…
Shelves upon shelves of salon-​only products! Redken, Purology & all the shtuff I usually grab. Not only do they carry hair products but they also carry makeup, lotions — like Dermologica (!) & all kinds of amazing feel-​good items (literally)
Prices are equal if not a bit cheaper than what I find at the salon & what is fantastic about Beauty Source is that I can trust the quality of the product… no internet-ordering-crossing-your-finger-it’s-the-real-thing but honest-​to-​goodness-​non-​diluted-​quality-​full-​power-​bottles!
ELATION!!!
Didn’t have too much time to browse to my heart’s desire… had to rush back home to apply protein. But I’ll be back! Oh yes… I’ll be back!