Canyon Pediatric Dentistry

Great knowledgeable pediatric dentist;I have known Dr. Ashrafi for few years and my kids love to come to his office; great service and helpful staff, especially Mary, his hygienist.

My kids have been patient for almost 2 yrs now and I am very pleased with the level of care. Dr Ashrafi is very pleasant but more importantly, so knowledgable. I love the education aspect he brings and he always spends time teaching my children about teeth and life in general !!

Dr. Ashrafi is really nice and fixed my teeth really well. He has been my only dentist for my whole life. He also is good at fixing teeth, and my braces never broke once. I recommend him to everyone if they want a good dentist. You should take your kids now!

My children have been coming to this dentist their whole childhood and have a perfect smile. They love coming to the dentist, that says a lot of Dr Ashrafi and his assistants. They will work with you on payments and your dental plan. I’m so glad Dr Ashrafi is my children’s dentist!!!

My 2 kids have been going to Dr. Ashrafi for over 5 years. We love him and all of his friendly office staff. We recently had our first after hours tooth emergency. I called and Dr. Ashrafi met us at the office right away. He was waiting for us when we arrived. I know my kids are always in great hands. We look forward to many years of dental care with Dr. Ashrafi and his team. They truly get to know their patients and my kids are comfortable going to the dentist. Kathy is the receptionist and she is wonderful. I am surprised to see negative reviews from other patients. Our family has not had any of these experiences.

Great Dentist my daughter has been seen for about 13 years and now my other 3 kids come and I love the way everything is explain I now live in concord and I still drive to San Ramon because I am so comfortable with this dental office. Cathy is always so nice and helping, but in general I like everyone there. Thanks for the hard work and patience with my kids.

Dr. Ashrafi is like the the Godfather of teeth– he takes my children’s dental health and maintenance very seriously. My children now ages 10 and 9 have been under Dr. Ashrafi’s care for about 2 years now. I, nor my children, have any complaints. And, believe me, if my children had complaints they would express themselves to me and I would not think twice of switching them to another dentist. (I am especially sensitive to my son’s comfort because when he was younger he underwent a traumatic experience at Youthful Tooth in Oakland that I thought would ruin his ability to trust dentists again– but that’s another review for another day.) However, his experience with Dr. Ashrafi has been positive so far.
In the end my children are comfortable going to their dental appointments and their teeth are well cared for under Dr. Ashrafi’s vigilant eye.

I think one of the main reasons we kept coming is because of Kathy! She is a wonderful, helpful compassionate person. My rating is strictly regarding Dr. Ashrafi. I would never post something negative about anyone if it wasn’t true. As my daughter sat scared in the dentist chair, her check was cut open by the Dr. and she began to cry. Then Dr. Ashrafi told her to quit crying because he had a lot of work to do. Anyway we wont be going back, and I wouldn’t recommend going to him for Ortho.

Very friendly staff!
Dr. Ashrafi is very knowledgeable and very kind and caring person. my eight years old son teeth got infected really bad, and the other dentist was trying to do filling on the infected teeth. I didn’t allowed her to do the filing and immediately took my son to Dr. Ashrafi. Thanks god that he took care of my son. His teeth (2 teeth) was infected so bad that he had to prescribe my son with antibiotic and then remove those infected teeth and… he is very knowledgeable!!!
Thank u Dr. Ashrafi for taking care of my son!
YOU ARE THE BEST!

Dr. Ashrafi is the most unprofessional dentist I have ever dealt with. I took both my 6 and 9 year old kids to him for dental work. My disappointment with his practice is due to:
1, Performed on my kids procedures different that what was agreed upon and scheduled for that session. When your kids enter his office, you never know what he is going to perform on them.
2. Overcharged us for work not done, and when we asked for a refund in the overcharged amount, he refused saying we can get a refund on the next visit charge.
3. Performed a procedure on my daughter without any prior authorization. My daughter had a yellow tooth due to a high fever she had when the tooth was just coming out. While performing a different procedure on a different tooth of hers, he whitened the yellow tooth using resin. Knowing that there are many different ways of whitening that tooth with different advantages/​disadvantages, he did not even consult with us what method we want to use. When I complained to him that this procedure was not scheduled neither authorized, he falsified our signed authorization form by hand writing that tooth procedure on it after we signed it and sent us a copy! Lucky us, we had the original signed copy.
When I complained nicely to him regarding the issues above, he was rude, overly defensive, and not even willing to listen to my complaints.
I successfully filed a complaint with the insurance company and got them to reverse the charges for work charged to us but not performed.

Both my kids go to Dr. Ashrafi, my 14 yr old son and 3yr old daughter. I took my daughter to her first dentist visit with Dr. Ashrafi two months ago. I thought she would cry and not sit in the chair for too long but she actually did very good. The kid friendly décor in the office is such a playful welcoming environment, my daughter might of thought she was in a play area for kids, which is why she was relaxed and not scared. Dr. Ashrafi made her feel comfortable by joking with her and gave her these really cool glasses to wear while he did his magic. I first found out about Dr. Ashrafi when I had an tooth ache emergency with my son about 6 years ago on a Saturday. I contacted my insurance, they refered me a list of pediactic oral dentists in the area. He was the only one that was available to see my son on short notice. Dr. Ashrafi was friendly, gentle and painless. Which is what really matters when a kid goes into a dentist office. His receptionist is a bit wacky and seems scatter brian at times with the billing and calendar schedules, but she is really a nice lady.

«The kid has trust issues»…“Don’t waste my time”. If you want your pediatric dentist to say those words to your kids, please go ahead and see Dr. Ashrafi. Yes, thats what he said to my daughter. Like most kids, my daughter has always been scared going to a dentist office. I have always taken her to pediatric dentists, which as you’d expect, have always helped her overcome her fear and anxiety during dental treatments. Not this dentist. Being new to this area, I took my daughter to Dr. Asharfi. Was extremely dis-​satisfied, and shocked that a «PEDIATRIC» dentist would get frustrated with a kid, in just a few minutes, if the kid is not co-​operating. Avoid him, there are much better choices out there.
And by the way, I doubt if the other 5 star reviews here are legit. Unilocal should verify!

I personally became a patient of Dr. Ashrafi when I was a teenager. He took over the practice of my childhood dentist and for the last 15+ years, I’ve had nothing but good things to say about him. Back in 2008, when my then-​1 year old had a mouth emergency, Dr. Ashrafi was an obvious choice for immediate care. Since then, I’ve been taking him every 6 months for cleanings/​check-​ups and have done so with my younger son as well starting from 1 year old. I love the staff and Dr. Ashrafi is always very personable, talks to your children on their level, doesn’t ever recommend unnecessary work, and is just an overall honest dentist. I recommend him to all my friends and family without hesitation.
As a plus, he has had the same staff (front and back office) for a very long time and I have gotten to know them as well. So nice to feel «at home» every time we go for a visit.

Dr Ashrafi and staff are awesome with kids. My son has no problem going here. His first visit at three was scary, he had to be put under for a mini root canal. I thought I was going to die of panic on the spot. Dr Ashrafi was SO amazing at making us all feel ok. My son never knew what happened, and I was supported and updated the entire time. Would recommend for any child! He has a totally cool set up! You get a toy every time which is neat. The hygienist is very patient, and Kathy in front is really nice.

This dental place is excellent. My son came here for his first dentist experience. I love that they had a coloring book that u can print online to show the kids what to expect. This was very helpful for my son. I also showed him the picture of the place online. The colors on the wall and the toys made it look so kid friendly.

I love Dr. Ashrafi. He bought my dentist’s practice (pediatric practice) that I had been going to since I was born. I love him so much I’ve gotten everyone in my family (kids) to go to him. He teaches at UCSF which is one of the best dental schools in the country. He knows his stuff and his practice is high tech. Best dentist I have ever gone to!

UPDATE 2÷20÷12: I have to say I have NEVER been more disgusted by someone’s attitude as I was today by the receptionist up front. My daughter had her 6 month check up scheduled, mind you 6 MONTHS IN ADVANCE, and when we arrived on time for her 10:30am appt we were kept waiting, and waiting, and waiting. Over an hour goes by and nothing. The receptionist’s attitude just put me beyond. She made excuse after excuse of why we were still waiting and never once even attempted to apologize. She absolutely lacks any concept of how to run a front desk or how to provide any customer service. I would never expect to show up to an appt ONE HOUR LATE and expect to be seen and yet somehow they think it is acceptable to keep us waiting for one hour with no idea when they would be actually seeing us. It just blows my mind! On top of it, when I called to reschedule for an evening appt because I refuse to take more time off work and pull my daughter from school due to their lack of timeliness I was told that they won’t accommodate the request. That was my final straw. I refuse to participate and contribute to this office in thinking that their time is more important than mine and my daughter’s. Unfortunately, their arrogance and lack of courtesy has lost them a patient and gained them only negative word of mouth. Major disappointment!
I brought my daughter to Dr. Ashrafi for her very first dentist appointment. Needless to say she had lots of questions and reluctance about seeing a dentist and Dr. Ashrafi began easing all of her concerns from the first moment. I went to their website and they have a booklet that you can print out for your child’s first visit. It personalizes their name and age into the story about what to expect. My daughter and I read the book and she colored in all the pictures. She loved it! From that point on she was almost bragging about getting to go.
From the moment we walked in she was like a kid in a candy store. Everything is brightly colored and their play area is like none I have seen before. They have all sorts of games, a Sony Playstation 2 and tons of magazines.
The staff was welcoming and super friendly, not to mention very prompt! They walked my daughter through every step of the process. They even had an array of animal sunglasses for her to pick from so that the light didn’t bother her.
Dr. Ashrafi felt almost like family. He is warm, engaging, and very intuitive! He was able to make us feel at ease instantly and was so knowledgeable! We ended our visit by taking a picture with Dr. Ashrafi that they put onto a certificate for my daughter summing up her very first dentist visit!
I LOVE DR. ASHRAFI AND CANYON PEDIATRIC DENTISTRY! Truthfully, I wish I could go here too!