GNC

I just came in to GNC to get some protein bars and an appetite suppressant and I was so pleased with the service I received! Michael was so attentive to my needs and very knowledgeable about the products sold in the store. He gave honest feedback and was a great listener. The store was very clean, organized and well stocked, including the Combat Crunch Birthday Cake protein bars which Nutri Shop in Dublin doesn’t carry. Great experience and I can’t wait to try my purchases! «I’ll be back» — Arnold lol

Nice small store to find what ever kind or supplement you need. Lots of different brands to choose from. Friendly workers who try to help find what your goal is and what you want to achieve. Just can’t in for some protein. A little pricey

Be extremely careful when dealing with this store. They will tell you when you buy the product that you can return any unused portion for a full refund. The thing they forget to tell you is the return has to be done within 30 days. Most of the time it takes the product 3 to 6 weeks to work. With that in mind, it is often times impossible to try the product and return it within 30 days. The return policy has no substance.

The guy named Michael who works there should get fired.
He was so rude to me and unprofessional.
I will never come back there.
Don’t go there if you want to stay in a good mood.

I’ve been going to GNC for three years and am a Gold member. I recently went to this store (San Ramon) to return a product that was giving me cramps. The «manager» (as he calls himself) Michael was argumentative and down right rude. He wasted my time by running my cards over and over, then in the middle of «helping» me decided to help another customer whom had just come in the door. In the end, he refused to give me a refund or offer to replace with a substitute product… in fact he told me to leave the store.
I have NEVER been treated so rudely in my entire life. This guy was a complete A$$troll. Do yourself a favor and go to a different GNC.

This GNC sucks beyond the extremely crappy service the prices are beyond expensive even more so than other GNC locations, I will never come back here agin

I wanted to return my milk thistle I had a bad reaction to it. Melissa the manager was cery rude she couldn’t even get me a refund and plus my grandpa passed away and couldn’t return it early because of the death if my grandparent. Rude customer service and need to retrained.

Never really enjoyed shopping here. Here is what to expect:
1. A warm welcome, and a quick questionnaire of what vitamins and supplements you take.
2. A long explanation of why you need to by 100 things in the store otherwise your an idiot.
I came in here a few months ago to buy a carb powder for my wife and I; it’s easy to scoop into our water for long distance runs. Much easier to carry than a loaf of bread. The guy made me feel incredible dumb for not just eating my cabs regularly (which I do) and that the powder is worthless. Then he tried to sell me 100 $ worth of vitamins. He also said «look at me bro. Take advice from someone who looks like me. Don’t take advice from someone who doesn’t look like you want to look like». Great sales tactic.
Not until recently did I have an encounter with a guy who works here (who helped me on my las visit) who isn’t pushy and doesn’t try to sell me a bunch of crap. I come in to buy protein powder, and that’s it. He allows me to do that without feeling dumb, and I wish GNC would hire more people who care about listening to a customer (like this guy does) rather than pushing stuff down my throat (like all my other experiences).
In all. I go here because it’s convenient, and I get 10% with the gold card. Other than that, vitamin shoppe is a much better experience.

I dropped by this place because I happened to get a parking spot right in front. I was in the area because I was due for an appointment at European Wax Center (which is FABULOUS by the way).
I am quite happy to find the informative customer service I received. I was helped to make decisions (which is not an easy task) even plan meals to get results.
After I purchased premium CLA and carnitine 1000, I looked up the amounts to double check since I wanted to make sure I would hit up the GLA. All is good.
I think the one gentleman, who I forgot his name, seemed knowledgeable about fitness & nutrition and was committed. He stayed an hour off the clock to be helpful and discuss with me, answering any questions I had.

I came in here a few months ago (my review is a little late. i forgot to write one until now! oops…) so anyways. I came in here looking for a protein shake to build lean muscle… a nice girl came up and helped me. I explained to here I did not want to get big and muscly. I just wanted to get leaner and stronger. She gave me a couple of options which were all awesome! I ended up going with the AMP whey… cookies &cream and chocolate! I wish i remembered the girls name because was so AWESOME!

I can’t believe this GNC is still in business… the guys that work here are completely arrogant and rude.