The Bath Studio

I’ve just read some of the other reviews and must say I was surprised. To those who thought the price was too high, I’ve learned from experience that you get what you pay for. I agree that you pay a bit more for the materials purchased through Julie, but it’s the worth the expense, considering the time and frustration involved if I were to do all the selecting and shopping of supplies/​materials, and the coordinating of their delivery with the start of the project.
When I first met Julie, she walked me through the process and I knew exactly what to expect. I told her I wanted mid-​range priced materials, and those are exactly what she selected for me. If I wanted to cut cost somewhere, I had the option of choosing something less expensive. If I wanted to put my money into a higher upgrade, she helped me with that too. I knew going in that if I decided not to go with her selections/​design and choose another designer/​contractor to do the work, it would cost me her designer fee, which is only right and common throughout the industry.
Once I gave her the go-​ahead, she promptly ordered everything and it was only when all the supplies were in the warehouse that the job began. Some places start a job and then tell you an item is no longer available or back-​ordered. Resulting in the project being delayed while a replacement is found or until the item is delivered.
I explained to Julie that given my past experience with Home Select in Danville, I wanted to make sure that only licensed and bonded workers — no day laborers– worked on my project, and she set me up with A. W. Davis Construction, who were positively A+ Everybody she uses is licensed and bonded, so no worries about having to leave home while the work is being done. They even set up a lockbox out front, so that If I had to go someplace early, the workers could let themselves in.
Julie was quick to respond to any call or emails and never made me feel I was a bother. Her design totally transformed my bathrooms! I can’t begin to explain how happy I am with them now. Lauren, who works with Julie, contacted me weekly to see if I was happy with the work to date and would give me any updates on the project.
Without a doubt, I’d choose The Bath Studio all over again. It surprises me that there are people out there who expect someone to spend time selecting products, checking on their availability, and completing a design –taking many hours– and complain if they get charged for it.
Julie definitely knows baths and the most effective use of space. I’ll use her again whenever needed.

We completed a bathroom/​vanity remodel on Oct 2014, and we are very pleased we chose Bath Studio to help us with the project. Julie, the owner and designer, recommended products which exactly fit our tastes and quality level, they dealt with us with integrity and honesty, and the support staff ordered and delivered the products on time. The measurements taken were error free, the software drawings helped immensely with choosing the right look, and all cost considerations were reviewed up front.
I would like to add some comments related to some of Bath Studio’s past reviews. One needs to understand that they advertise to deliver upscale bathrooms, not what one can get from a big box store. Their markups are high because they include the interior design fee, project management, and a store which carries a lot of product samples. One has to expect the higher prices and no discounts!
The ownership does have strict business policies, contracts, and practices. They were not a problem for me but I can understand how it could be unnerving to some people. Every remodel job has its glitches, but it’s success depends on how you work things out.

We just completed a full master bath remodel and worked with the Bath Studio. Our experience was magnificent!
My husband and I visited 3 different shops, and once we went to the Bath Studio there was no doubt in my mind who we were going to go with. The Bath Studio wasn’t the cheapest, but they were also not the most expensive out of the three places we visited. What set them apart was the service. Julie invested her time and extensive knowledge with us from the start, and made us feel extremely comfortable and confident. The day we came in, we were overwhelmed and confused, and this is where she excelled, where the other shops failed. One of the shops wouldn’t even talk to us unless we made an appointment and also pay for a designed, the other one completely lacked the proper knowledge and was all over the place. The cheapest place was a joke, the lady was on the phone with her husband for half the consultation, and her products were of such bad quality some of the samples she was showing us were cracked and broken. When we walked into the Bath Studio Julie welcomed us and without pressure and guided us thru the initial process without any conditions. You can truly see that she enjoys what she does, and that she has the experience that can truly make you feel comfortable.
During the process she worked with me tirelessly showing me options based on what I wanted. She would pull out samples on the lower, mid and high price end so I could have choices, and NEVER did I feel pressured to choose any but what I truly wanted. Julie kept all her commitments, assisted me with making my ideas into fruition, and also helped me with a contractor who was also terrific. She met with us and the contractor at our home, she created a book for us to ensure we had it all available to look back on and verify or show and tell, and after we ordered the product thru the shop, she and her team stayed in touch with us thru the entire project. I was quite scare about such big endeavor and she was with us every step of the way. She kept us informed of everything and was very transparent about possible set backs and what to expect. Once the project started, I received a call from her or her team EVERY week to check in to see how the project was going, to see how the contractor was doing and to make me feel at ease. At one point I decided that the drain I had purchased from the Bath Studio didn’t quite work well with the other shapes and ask if I could return it, not only did she take it back, but she sent one of her people to pick it up, and gave me a credit to my card. Now, that is service!
My other fear was safety. Safety with the contractor coming into my home. Julie recommended someone she had worked with many times, gave us references, and met us with him. The contractor was amazing, at all times I felt safe in my home with him and his team, they were so professional and pleasant. They did an amazing job putting it all together. I cannot say enough great things about this experience, we had minor set backs, but nothing that wasn’t taken care of right away and without a hitch. The Bath Studio is worth every penny, not only do they have an incredible inventory in all range of prices but there’s something you cannot put a price on, and that is the service, and the peace of mind I had thru the entire experience. I am attaching some photos of the finish bathroom, it came out exactly as I dreamed and more!

We recently completed a powder room remodel and worked with Julie from The Bath Studio for much of it. Our experience was a positive one. We have our own contractor with who we work, so we really just needed to come up with the design and purchase the materials. We talked to Julie who had some great and very practical ideas. We actually stopped in a few shops, and Julie identified potential challenges and solutions which none of the others thought of. We found a granite and tile backsplash at The Bath Studio that we did not see anywhere else, and Julie helped us track down a remnant of the granite. We also went through her for the cabinets. For some reason, we were having trouble finding modern white cabinets that weren’t in a free standing furniture style, which we didn’t want. Julie came up with a good option, but we weren’t ready to pay the price. We then went to multiple other sources, but none had cabinets as nice, in appearance or quality. Those that we’re close we’re in a similar price range to Julie’s. We went back to Julie and told her we’d go with her, and then she even managed to find another cabinet we liked even better that cost a bit less.
The Bath Studio isn’t cheap, but a lot of what Julie quoted us was not far off from what we saw at other higher end places. Julie has a great aesthetic and had some really good ideas. The only error she made was a minor one where she ordered only one piece of end trim when we needed two. And then she made good on that by sending her husband the next morning on a road trip to get and hand deliver the piece. Our bathroom turned out beautiful and unique, and the quality of the materials really shows. It worked well for us to use our own contractor, and we did buy some of the smaller hardware on line, but we would go back to Julie again for good ideas, and to buy some of the more major components. She earned our trust with her demeanor, her knowledge, and her hard work for us (and patience with us!).

Julie, the owner/​designer of the Bath Studio, has helped us with our master bathroom’s remodeling plan. We eventually did not use her design, and lost the $ 1,500 deposit in the process. Here are the summary of our experience dealing with her:
Pro: Julie is patient and experienced in designing bathrooms using the materials in her showroom.
Her showroom represents many different styles that many people may find creative and attractive.
If you want a no hassel experience and willing to pay for it, she would fit your needs well.
Cons:
Please be mindful that unless you have a budget of at least $ 40K for an average master bathroom’s total remodel, without moving walls, you’ll be batter off going somewhere else.
The materials that Julie uses for your remodel would have to be purchased from her at a 25−30% premium. For example, a floor tile that could be bought for $ 5/​sq ft, she would charge $ 7.5/sq ft. This would be the case for all fixtures, cabinets and counter tops. This is a way for her to offer her design for free. Personally, I would rather just pay a designer on an hourly basis, and purchase materials from different vendors. Because she only chooses products that she is familiar with or have them in her show room, you are somewhat limited in your choices of materials.
If you pay her any deposit, don’t ever expect to get it back. She never allowed us to have a copy of her design, elevation drawings, or material lists. This has created a problem when we needed a contractor to provide us with a construction estimate using her design. Only when you pay for all the materials, then she would furnish you with the necessary blue prints, designs for your project to move forward.
In our case, after we decided not to use her design, we did not get our $ 1,500 back. We also did not receive any design plans or material list. From our point of view, it was a total waste.

I read the owner’s rebuttal. A month after the install I received a VM, most likely to my not so favorable criticism here on Unilocal of The Bath Studio establishment. I could understand if someone called the day after the install as if they actually cared. It wasn’t as if someone was offering my money back or something partial. Again, my wife and I did the leg work, dealt with the shoddy contractor, had sub-​par service from the studio. The mark up was a rip-​off. Again I write, if you’re not dropping 40K for a remodel, you’re small potatoes. Frustrating.

We were referred to The Bath Studio by neighbors and couldn’t be happier with the whole process. Julie was involved from the minute we walked in the door. She was concerned about keeping within our budget and getting us quality materials. I was worried about coordinating all aspects and the final product is beautiful. Too bad it’s our master bath and everyone doesn’t see it. See stayed on top of products the whole time and kept us informed of any changes. We have recommended them to several friends and hope to use them again in the future.

We engaged The Bath Studio to do both of our bathrooms. The style and the materials chosen were excellent. It was based both on our desire for quality products and on our budget. Julie and Fred Turner were honest and open about what they could provide and did great follow-​up with the contractor and materials. They were flexible too as we changed our mind a couple of times during the project. Products were delivered on time and we loved the results of the design. Customer service was excellent and their follow-​up was always right on target. You can tell they are very concerned about customer service and pleasing the customer. We’ll be using them again when we remodel our kitchen!

Upscale bathrooms and prices with low quality customer service. We love our new master bath that was «completed» in December 2010. We were told our job would take 3 weeks and it took months. It’s May 2011 and we are still having problems with getting the shower to drain properly. Once we paid for products (100% up front) customer service evaporated. Lots of excuses (when phone calls were returned) and finger pointing of blame between the Bath Studio and the contractor. Would we use them again… I think not!

The first time we showed up at The Bath Studio looking for ideas for a new vanity we arrived 15 minutes before closing time on a Saturday. We thought we’d just breeze through and leave. However after we met one of their designers, Julie, she assured us we could stay and look for as long as we’d like. And she was genuine about it too.
Before we knew it, Julie was listening to our ideas and then showing us all sorts of concepts from their very spacious and well stocked showroom. Then we really decided we’d get into it. Julie got our kids some coloring books and we began designing the bathroom of our dreams. The best part was that we NEVER felt like Julie was trying to up-​sell us anything. She listened and then took our ideas and helped us make them better. When we were done, we had a plan that is better than anything we could have thought up on our own — and it was 1 ½ hours past closing time.
We are so excited and value the time and expertise of the people at The Bath Studio. We’ll be customers for life and seriously encourage you to check them out.