Bo Knows Tire & Auto Repair

My husband took our truck in for an oil change. Had a coupon for $ 17.99. Truck took 6 qts of oil so was charged $ 27.99. Then u add tax and $ 2.00 shop fees. WHAT A DEAL: Paid $ 32.58 for a $ 17.99 oil change. This was regular oil.
Had also taken my car in and was told there was 3 things that needed replacing all to find out after taking it for a second opinion, none of the 3 would have fixed my car. His machine never found ANY codes, but the other shop found 4 and did the repairs with warranty.
People, please get a second opinion BEFORE having them do ANY work on your cars.

This place is terrible caused me to lose out on a warranty for an engine that I paid $ 500 for, they charged me $ 900 and did a half azz job, installed motor and did not install all the bolts and then said it was my fault that the engine blew. I wouldn’t let these clowns fix my bicycle! ! They get a negative ten review from me and I am taking them to court!

I don’t really let many shops touch my cars cuz ones a European foreign car that’s difficult to work on and my other cars are too modified but I called these guys and they were really cool. They let me buy my own parts and they installed them which is really cool. Saved me a lot of money. They put new control arms on my car and axles and did it at a better price than any other near shops. I picked up my car and was happy. It felt new again and had better handling. I trust these guys with my car and I don’t really trust many shops so that says alot. I am happy and will be taking my other car their to do some scheduled maintenance soon and for a rack and pinion replacement. These guys are very cool and honest.

This place is outstanding. I had a serious issue while towing a boat and had no idea what to do with the propeller that was scraping on the road. I pulled over to Bo’s and they were able to help me out within 5 minutes to get it fixed at no charge. Great people.
If I lived any closer at all, I would take my car to Bo’s for absolutely everything.

After going to this business (Even when it was called Good Guys) for over 4 years for oil changes and tires, I would NEVER recommend this business to anyone again. I had an oil change at approx. 8 AM on a Saturday. I was also told I needed a front brake job. I was told by the front personnel Tyler, that the brake job would only be 1 to 1 ½ hours. I agreed to the brake job. At 1 PM (5 hours later) I was told that the ABS sensor was damaged during the brake job and that they would replace it. Tyler stated that I had brakes but that the sensor was not operative. He assured me it was safe to drive. Tyler stated that the sensor would have to be ordered. Total bill was $ 250.00 for the oil change and brake job.
On Tuesday I contacted Tyler as I was concerned about the brakes as they were making a lot of noise and was told to bring the vehicle in and the repair would only be an half hour. I dropped the vehicle off at 3 PM. At 6 PM I tried contacting the shop and got no answer. I went to the shop and found it was closed for the day. No call to me at all and I then had to contact work and take off again on Wednesday morning as I didn’t have a vehicle.
On Wednesday the part was replaced after waiting 2 hours at the shop. I was told that the sensor «has to reset so drive it for a bit».
On Monday, the sensor still did not «reset» and the brakes were odd feeling and chugging when applied.
I then took the vehicle to another Brake Shop as I lost all confidence in the repairs at Bo Know Tire and Auto Repair. This brake shop appraised to brakes and stated that someone had damaged the brakes, hub and sensor and that it was unsafe to operate the vehicle. The total cost for repairing the damage to the brakes was $ 1200.00 and I was informed that the damage could not have been done by simple «wear and tear» and it was done by someone «not knowing or understanding brake replacement/​repairs». The shop then gave me the damaged parts.
I returned to Bo Knows Tires and showed Bo and the mechanic who worked on my vehicle the damage. To his credit, the mechanic did admit to damaging the part by «accident». Bo then said that he would only refund my $ 135.00 for the damage and that was all he was going to do. I then had to wait for a month to get that payment and I was told by Tyler that «the check is in the mail» and later that «The check was returned due to incorrect address» and then I would have to return to the shop to «Sign for the check». So the brake job of $ 250 to Bo and $ 1200 to get it corrected and a refund of $ 135 means the oil change and brake job cost me $ 1315.00
In summary, after being a customer for over 4 years and being treated EXTREMELY poorly, I would NOT return to this shop even if I had a gift certificate as it is my opinion that they treat a loyal customer this was I can only imagine how they would treat someone else.
I wish there was a way to give negative stars. Bo might know tires… but he hasn’t a clue about auto repairs or customer service

Bo Knows what he is talking about.
hey do everything, except body work. Great for emergency tire repair/​replacement.
Cheaper than Stamp Auto, I can tell you that much. Professional service and attitude. Fast service, considering they are ALWAYS busy with customer. Willing to work with the customers on repairs and costs. Conveniently located in STV, if you are a resident (its better than driving to Gilbert/​Mesa) and will be cheaper.
I had front brakes replaced. They could have charged me more for my 2 SUVS, but gave me a good deal and charged me regular price for premium package/​deluxe package.
Only problem I have wit Bo Knows… one of the mechanics obviously did something to one of my trucks. I now have a slight leak of red fluid (transmission) right after leaving the lot. My other SUV: requested the old parts and the mechanic did not provide us with all of the old parts as requested. No big deal, but makes me wonder about them…
BONUS:
If you have to wait on your vehicle, they will offer you a ride home if you live in the area.
If you prefer to stay at the shop, you can go eat at the China Moon restaurant, Filibertos, Dunkin Donuts or Mc Donalds. (Yuck to all of them though). LOL. Anyhow, they are within walking distance. There are two gas stations on the corner, a Walgreens, Nail Salon, Pawn Store and other shops in the area that you can literally walk to within 2 mins.
I recommend BO KNOWS, as of early 2014… but you know how service changes over time…
UPDATE JULY 2014: As stated in my review previously, I have BRAKES replaced, came home to find Transmission Leaking … I would really like to know what the mechanic did… I do not believe I will return there as something similar happened with my other vehicle (came in for one thing, left with a leak) :(BEWARE!!!

Highly recommend! Went in to get new brake pads and rotors turned. They said pads and rotors were fine and I didn’t need any work done. Very honest people! They will always have my business! There was no charge at all. Can’t say that to often about auto repair shops!

My only experience here was when my friend’s car broke down a mile away. I called them and they sent two people to help her get her car to their shop, they located the part, and the repair was reasonably priced. They really went the extra mile (no pun intended) and I was impressed!