Ready-Rooter Inc

Absolutely do not use!!! I called them on May 12^th to make an appt to have my septic drained. They were booked up and the earliest appt they had was for July 9^th. I said fine understanding that they were busy. While waiting to finalize the appt, the woman explained that they were also a plumbing company. This was great because I needed a plumber to replace a backflow valve on my irrigation system. They told me they would be by the next day to fix it between 2 – 4 pm so I took the afternoon off. At 4 pm on Wed May 13^th they called and said they wouldn’t be able to make it but would be there on May 14^th between 1−3pm. I said ok and took the next afternoon off. At 3pm on the 14^th, they called and said they couldn’t find the part needed in time so they couldn’t make it (they hadn’t come by to see what part they needed btw) and that they would be over 1^st thing in the morning on the 15^th. I was furious but I wasn’t going to find anyone to come out any sooner so I took the 15^th off. They plumber finally showed at 1230 on the 15^th.(I guess this is what they considered 1^st thing.) It took him almost 5 hours to do a job that was supposed to take 45 mins.
Fast forward almost 2 months. I still had the appt for my septic. I get a call on July 8^th confirming my appt for July 9^th between 1−3pm. At 255pm on July 9^th, I get a call from them saying that they weren’t going to make it. It was like déjà vu, except when I asked when they were going to be here, they told me that their next opening was July 30^th. So I wait almost 2 months for an appt, they cancel 5 mins before the window they were supposed to be here closes, and then they want me to wait another 3 weeks? ya, I don’t think so.
If I could give negative stars I would. I would never use this company (if you can even call it that) again. Use them if you have nothing to do and like waiting around.

I currently had an issue with one of my hot water tanks leaking in my basement. I called several other plumbers and never even received a call back. Based on a recommendation from a co-​worker, I called Ready-​Rooter.
INITIAL IMPRESSION: The woman who answered the phone was very professional and courteous. She had booked an appointment for the very next day as she was very understanding of the predicament we were in.
PLUMBER and QUALITY OF WORK: The plumbers arrived within the two hour window as promised. I even got an email letting me know they were on the way. There were two plumbers that arrived at our house. They were great. John clearly knows his plumbing and took the time to explain everything. Prior to doing anything, I received a call explaining the quote. John answered all of my questions and waited for me to make my «approval» to do the work. In my opinion, the work was top notch. He even made a few adjustments to improve our current system. Furthermore, he took the time to answer other questions I had within our home. I can’t say enough about the professionalism and forthrightness of the plumbers that worked in our house.
COST: Well, in my experience, plumbing is never cheap. This was no exception. I spent a pretty penny for my new hot water heater. However, sometimes quality of work and trust is worth more than dollars (with in reason). Also, the extra recommendations on further improvements was well appreciated.
OVERALL: I will certainly use them again and would recommend using Ready-​Rooter for your plumbing needs.

Great guys ! They have bailed me (really) twice

DO NOT DO BUSINESS with this company!!! They do not deserve any stars but you have to pick one in order to post. Beware! This company overcharges & quotes a price and then doubles or triples it when they get to the job. Very bad business people. There are plenty of reputable plumbing companies on Cape Cod stay away from this one!