Hartman

Now they have been purchased by comfort solutions they are not good. I called just after Christmas saying my heater was making noise. They said they couldn’t come until the 9^th of January. Then on New Year’s Eve day my heater stopped working. The guy they were going to send reassured me he fixes heaters. I said don’t come if you can’t fix it .I know what the problem is — every five years in need a new motor. He came and said he doesnt have that on Hs truck and would have check on Monday because he can’t get the part until then. but too busy to install until the 9^th but maybe on Monday .A $ 200 service fee. It was 40 degrees inside with space heaters — I called someone else and they got the part and fixed it on a sat for a good 30% cheaper than Hartman would have and no freezing waiting .
Then I got three calls for payment of the service on Monday. At least they lowered the charge to $ 99. I paid by credit card asked for a receipt and they sent a bill showing I owed $ 99.Then I had to call and email them to send a receipt. They did .
Will never use them again.

Hartman Heating & air is wonderful! i wouldn’t go to anyone else for my Heating and air conditioning service and repair

Hartman used to be a great company with excellent customer service and knowledgeable staff. Unfortunately, that is no longer the case as they are a bewildering bureaucracy now where even getting connected to the right person for a bid or proper service follow up requires numerous calls, poking, and prodding on the part of the customer. Painful.
It seems in parallel that they have branched out from HVAC to numerous other businesses … plumbing, roofing, electric, general construction, etc.
My recommendation, find another HVAC company. Given how poorly they are managing their core HVAC business these days, I can’t imagine what a disaster these add-​on areas are.

Amazing Installation service, resolved my customer needs.

So I had them come do a service tune up with our home we bought our AC didn’t work. These guys probably did fine servicing it but told me I had to pay about 1,000+ and that my Heater had a crack heat exchanger so 7,000+, and that my new warranty probably wouldn’t help any to repair my problems. I did not believe because I had a home inspection before buying and I called another heating company under home warranty and they fixed the problem it for just the service fee from the warranty and the fan then froze and they are billing the warranty only 250+ and got that fixed for us. So from this experience Hartman was over estimating a job, discounted my home warranty, and to be careful working with them. Please be aware of what they did or didn’t do. I posted this because with the other reviews it sounds like I wasn’t the first and I am disappointed.

These guys ARE TERRIBLE! Dishonest, lying service men. Horrible service. Please stay away!

I had Hartman installed my furnace and water heater 2 years ago. And here is why I’m giving them one star:
1. A few months ago I found out that the gas connector to the water heater was leaking gas. But what pissed me off was the connector was not even tightened up. I could even twisted it by my fingers. I called in and they did not even care how dangerous it was, what they cared about was the warranty has expired and I have to fix it by myself, not even an apology!
2. A month ago I found out that our furnace started have problems starting up. It is a two-​year old furnace! I have one over ten years at another property and never had any problem! I called them and they sent the technician over. The technician was 2 hours late, and he could not find out what was wrong at first. Then he started blaming one wire harness adapter and started talking about furnace inner pressure and all kinds of turds and then told me that I should change my filter every THREE WEEKS. Yes, believe your eyes, not three months, THREE WEEKS. Finally he told me that the gas valve was the problem. The part will be covered by warranty but I will have to pay for the labor, about $ 300.
I found out that I cannot fully trust these guys anymore at that point, so I called other company and checked my furnace out. They told me that there is nothing wrong with the wire harness adapter and they could not find anything wrong with the gas valve.
I called Hartman a few weeks ago and told them I wanted to cancel the appointment that replace the gas valve, they said no problem but called me this morning and told me I need to pay for an restocking fee of the parts.
At this point, I think it does not matter if the problem was the gas vale, I just found out that I cannot trust them and let them service my furnace anymore. Because the way that they mess up with the product they serve and how they charged me. I will NOT let them touch anything on anything of my properties and I will strongly recommend all of my friends to avoid them.

Used their groupon for a furnace tune up. There tactic is like a used car sales man. Get in the door somehow and then try to upsell. Including upselling a 1.00 filter to over 20 dollars. I would not recommend using them. They may do good plumbing work but I do not like the way that they conduct business and will not utilize them again.

Absolutely wonderful! Not only did they show up when they said they would, they assessed the situation, told me what was happening, what was needed and how much it would cost. They got the job done immediately and, my most favorite part, they wore booties over their work shoes so they kept my carpets clean! Everyone, including the receptionist on the phone, was super friendly and professional. I highly recommend them!

These guys are great. We were quoted $ 750 by Neering Plumbing and Heating and we knew that quote was ridiculous. Hartman completed the same job for $ 150! Hartman was courteous, quoted us an arrival between 11am and 1pm and arrived at 11:30 (saving us hours of waiting around), and took care of our water heater. We will definitely use these guys again.

I had an opportunity to use their service during this summer. After getting countless bids for an A/​C installation, Hartman came onto the top of my list. It was a somewhat frustrating process searching for the right people to do home improvement works.
Despite some early difficulty with the initial bidding, they quickly remedied the situation and the owner Paul Hartman even came in person to reassess the bid. They were very professional and offered multiple solutions along with pricing to our airflow problem. All of the plans were very detail and product availability was informative, we went with one of the choice with imported equipments and they were able to get that for us despite a shortage in the market.
During the installation, there were always crew members and a supervising staff around to make sure everything goes as planned, plus a clean debris free setup to avoid any clean up hassles for us. It only took about two days to finish installations for two rooms. There was a missing part in the stock equipment, and they were able to replace and fix it within a few day. All of the installations are warranted for a year.
Hartman definitely did some great work for us and we will go back to them for sure when we have HVAC problems in the future.

These guys did a fabulous job for us when we had our new high efficiency furnace installed. They came as a recommendation from the Green Living Center and a a wonderful recommendation they were.
From the initial sales visit where they went over every detail of our install and the products we would need to the day of the actual install Dan was right there for us. He was not the installer, but he stopped in and checked on the installers from time to time to make sure the job was going as planned.
They did a great job and as a result I have sent several more customers to them.