Techna Glass

02/​18/​2016
Fast service, the only problem was after I got home i noticed my cowl panel grille had the rubber torn off on the passenger front and a split on the drivers front. I went in the next day to show them what happened and they said that it is due to weathering (which I understand), but weathering causes cracks vertically not horizontally especially not 6 inches across with out me noticing. The man also stated that if they see damaged parts around the windshield they need to write it down in the repair order and they did not. I’m am very certain my cowl panel grille did not look like that when it went into the shop, yet they refuse to replace the passenger and drivers side. In any automotive work place you are supposed to write down damages before you work on the vehicle.
Since they did not write down any damages before the procedure, I cannot believe they did not damage the cowl panel grille, both passenger and drivers side That and they didn’t even put my rear view mirror back on for me they left it in my cup holder.

54 locations to serve you. Original quote was $ 200 self-​pay. Told them I had paid much less years earlier elsewhere, matched a price around $ 155. That won my business. Really didn’t inspect the workmanship as I had an appointment to get to. Noticed later the inside trim at the top of the window is no longer flush. Likely not a big deal and I’ll make my final determination in a few days once the tape comes off.
They worked me in the next morning. I was there a total of one hour. My guess is (without confirming on
) that the techs take it you know where as far as a living wage is concerned. That likely explains the negative reviews. You’ve got to pay to attract and retain quality people. Listen to me, I“m such a socialist!
They didn’t have a newspaper or magazine subscriptions in their waiting room. I guess that’s what smart phones are for anymore…

I did not like the first windshield that was installed. It seemed cloudy to me. I came back and expressed my concerns. They immediately put a new windshield in. I was even able to take a good look at it before it was installed. Great service and management!

This shop is a freaking joke. They threw on the wrong windshield (a cheaper one, without the visor band) but i caught it on the day they installed. They admitted fault, said the correct part was ordered and was put in correctly in their system but the warehouse sent the wrong one. The tech gave me a new appointment 3 days later to come back to get the right part installed. What happened when i showed up 3 days later? They completely went back on their words and told me i didn’t mentioned the visor band when i called and what they installed was the right part for the FX35, none of them have visor. I thought… are you f$$$ing kidding me? I’ve been driving my car since i bought it brand new for years and i don’t know what type of windshield i have? Plus, the tech admitted the warehouse screwed up and sent the wrong part and now they’re telling me that i didn’t tell them about the f$$$ing visor band? Plus, this was an insurance claim; insurance pays for similar part at full price, not different part, cheaper part; They threw on the wrong part and practically called me an idiot because i didn’t know what supposed to come with my call? What kind shady business is this?
For what it’s worth, they agreed to put the right windshield on but to hell with this place. Running a dishonest business; treat customers as they’re idiots. Seriously!!! This is stealing and cheating at its finest. I’m gonna make sure every social media heard about this.

My rear driver’s side window was smashed by a thief while we were traveling to SLC on a Friday night. They were able to get the repair the window the next day. Unfortunately I can hear some road noise/​wind in what was a very quiet car. I took it back and they arranged an appointment for me with a Techna Glass back home so we can get it fixed properly by ordering the original window (which wasn’t available for the initial repair).

I had a very positive experience here and their call center representative Kent. He found a very last min repair and saved me from a ticket on the way to the repair shop. They were quick easy and were willing to stay longer then business hours to get me a cheaper deal. I’m a very happy customer.

Poor quality. Other places can do a better job. Took my 2014 rav 4 for windshield replace. When I got my car back the passenger seat had stains on them, took it back got them clean the following day the windshield nozzles were spraying under the hood and not at the windshield. I took it back they still couldn’t figure out why was doing that talk to the manager and said he was going to talk to the dealership, never heard from them. I will never pay again $ 300 for a incompetent job.

Just got a rock chip repaired through them. Super fast service. I had barely gotten out of the car when I was greeted and given the appropriate paperwork. They didn’t have my insurance company on file, so they called them for me and worked it out. Before the insurance paperwork was even filled out, they had my rock chip repaired, and now I have unlimited rock chip repairs free.
It was 0 $ out of pocket, which was nice because at first, when they couldn’t find my insurance company, it was looking like I’d have to pay out of pocket and get reimbursed by my insurance company. But because they called and worked with my insurance company, there was no problem.

Well that took a lot less time than they said when I got there! They told me it would be an hour and I had a book to read, so I was good with that. 20 minutes later they called Red Jetta! Very cool and it is also cool to be able to see out of my windshield so much better now! Don’t know what the disposal fee is for though… driving it to a recycle place? Great service and that includes the Highland location as Trevor replaced a side window and repaired a rock chip for me at that location.

I felt like Techna Glass was doing some shady things to try and take my money. Three issues with this experience:
1. They were going to charge me full price for the windshield even though they re-​used the most expensive part (the top white membrane on the FJ Cruiser). If my wife and I hadn’t noticed that there were bugs splattered on that piece, I would have been charged full price.
2. After that fiasco they told me that they could charge my insurance company and it would only cost me $ 100 out of pocket. So they were going to charge over my $ 500 deductible plus get $ 100 from me for a $ 200 windshield replacement.
3. Very poor quality of workmanship. One of the sides of the membrane mentioned earlier doesn’t even match the contour of the body.
I’ll never be back to this business again. I know everyone wants to make a buck but there is a right way and a wrong way and this business is going about it the dishonest way.

We broke the drivers side door-​window at around 2:00 on Saturday. The only place that had the Window in stock was this Techna Glass in Sandy. By 4:00 counting driving time from Syracuse they had the window replaces as well as replacing the window motor. These guys were great to talk with and quick to fix the problem. Price was great also. I would recommend these guys to everyone.

I did the Internet quote and found it very useful as they were about $ 90 less than the other two places I checked. I called them and they came out same day and replaced my windshield. Good service and good prices.

I will never go to this company or any of there company with this name again after I told the girl that I was quote by Sharon about my windshield repair before paying that it’s 145.95 plus a $ 40 discount is not 160 something so not only are they liars but then they took forever I had to wait almost 2 hours for them to be done. But had a white girl come in with her sicon and she was out in 15 mins like really. I HIGHLY RECOMMEND that you look else where. This is the worst day of my life I still paid it the 160.90 because they lied that I had a $ 40 discount.

Mobile technician was very rude and unprofessional. I’ve had to have auto glass work done before by companies with mobile service and they generally take down my payment info, and then come and get the job done while I am working. Their tech apparently couldn’t do this for some reason and called my cell about 7 times in a 20 minute period. When I was finally available to call the guy back he told me he didn’t have time to wait around for me and chewed me out for not answering my phone telling me they would have to reschedule. Sorry some of us have jobs we have to attend to and can’t get to our phone right away, going to reschedule through another company.

Got a great deal on lifetime window chip repair– the staff is always helpful if not a little hard to track down from time to time.

I have had windshields replaced here before with no problems to speak of. This last replacement had some issues, not with the windshield leaking, but there were some smudges on the interior a wiper was not put on right, caused a little etching and some other minor concerns. Jason, the Manager, went over and above to make everything right for me and the vehicle they buffed the windshield, replaced a wiper blade for free, among other things! I appreciate that level of ownership and responsibility without hesitation or question! Yes, I will be going back.
Travis R

Jason B, Manager, was awesome! I went in to have my truck windshield replaced at noon and he ordered it, had it there by 3:30 and installed by 4:00 and windshield looked perfect! Also, he called insurance to make sure it was covered! We have had 3 vehicle windshields replaced by Techna glass and won’t go anywhere else !

Great customer service! Honesty is always the best policy, I have some rust on the top of my car and I took my car in to another glass repair center and they said they wouldn’t replace the window unless I had the rust removed first. Techna glass gave me the option use a sealant and offered upgrades but without the pressure to buy anything else.

If you want the WORST customer service and the WORST quality glass installation then use Techna Glass. I have been dealing with a severe water leak inside my truck for over 9 months since they installed it. I have spoke with the owner of the company who referred me to Jason who is the general manager, he is a complete joke to work with and will lie straight to your face! I hate to slam a company, but if it saves someone from the B.S. I’ve been through its worth it.

Techna Glass customer service is absolutely terrible. Jason, the store manager lied to me about my replacement windshield. The quality of the glass is very cheap, which was obvious by the consistent cracking and chipping that was occurring on the two windshields they installed. I highly recommend avoiding Techna Glass. In my experience, their cheap glass generates return business and has resulted in several claims on my auto insurance policy. Read on for the detailed story.
My 2003 Nissan Altima had the original windshield in it when I was driving down the I-​15 south through the Utah County construction and a rock hit it resulting in a large crack. I filed a claim with my insurance company and Techna Glass was the shop they «preferred» me to.
The Techna Glass technician came to my house and had me unlock my car. 15 minutes later I looked out the window and saw that my new windshield was installed and the technician had vanished. There was blue tape all over the sides and top of the windshield. There was a brochure on the front seat and greasy hand prints and finger prints all over the inside and outside of the windshield. I had to call to find out how long the tape should stay on. I also had to clean my new windshield. At this point I was thinking the service sucked but at least the technician was quick.
Within two months my new windshield was cracked again. Once again I filed a claim and this time I went into the Techna Glass shop. They said it would take an hour to replace it, but it was closer to two hours. I had my 1-​year-​old daughter with me and it can be challenging to entertain her for that long. Two hours later my new windshield had a chip in it. It was from a small pebble impacting the windshield. I immediately took it to a Techna Glass shop in Provo where they «fixed» it.
Nine days later I was driving in the slow lane on the I-​15 south with my daughter sleeping in her car seat. A large tractor trailer was a few hundred feet ahead of me and two lanes over to my left. It moved over to the lane next to me and spit up a pebble which hit my windshield resulting in a crack that had 3 large crack lines stemming from the point of impact.
I took my car in to the shop and explained to the manager Jason my concern about the damage I was sustaining. Every single impact I had received on the windshield in the last nine days had resulted in chipping or cracking. I told Jason I was concerned about the quality of the glass and the installation of the glass. Jason seemed to take these concerns personally, as if I was questioning his professional abilities.
I simply wanted reassurances that the installation and the quality of the glass wasn’t increasing the odds of the windshield receiving damage. I didn’t want to keep putting in the same exact windshield unless he would assure me the real problem was my bad luck and not the quality of the glass or improper installation.
Jason claimed the windshield they had installed was the exact same windshield Nissan used when they built my car. I thought maybe the specs were the same but no way was it the same exact windshield made by the company that made the original windshield. So when I asked him to clarify this he claimed that the same company that made the windshield for my car when Nissan built it, was the same company and same windshield Techna Glass had used to replace my broken windshield. I found out later on that Jason was lying about that. Jason was also unwilling to walk me through an inspection or resolve my concerns. I was very angry at this point and decided to take the key to my car and get out of there. I got another chip in the windshield later that day. How about that?
I called my insurance company to complain. How many windshields would they put on my car in very short period of time before they started questioning what was happening and making up the cost by upping my premium? My insurance company transferred me to Techna Glass and I spoke to a guy named Reece who told me a man from their corporate office would call me on Monday. It’s been over two weeks and I never received a call.
I went about 10 days ago to have my windshield replaced by a competitor. The technician told me the windshield Techna Glass had installed was very cheap in quality. The technician told me Techna Glass had broken several clips in the windshield frame, which helps hold the windshield in place. I’m going to look into filing a supplemental claim this week which will hopefully result in Techna Glass paying for new clips.