I am giving him a 5 because he went out on a Sunday and did some work for me on a 30 degree day in Sanger. I was a little surprised it was 85.00 to turn on a breaker… Last time I had him work on my other unit around the corner he seemed to be honest and was reliable. Sanger is a small town and if you are good the word will get out. I will be replacing a unit this summer on another rental and will will be getting a price from him.