Apartment Association of Orange County

Hi,
I am a member of the Apartment Association of Orange County.
I mostly use their services to screen tenants for my rentals.
The goods:
Screen Services which include credit checks, eviction records, criminal background checks etc.
The association’s magazine with helps to educate rental property owners so they do not run a foul of new laws
Classes — They have classes each month to help me run better rentals and increase my bottom line.
Service — if you come into their office, they are Incredibly Nice.
The bads:
Communication. They are horrible at returning emails. You might as well just wait and call and ask for what you need.
Communication: They are not very through when they give you directions. Sometimes you have to ask two or three times to get a complete answer.
Communication: Unless you come into the office, they seem to be short and act like you are bothering you with your questions.
The apartment association of Orange County provides and invaluable services to owners with limited rental properties. It is just too bad their service to the members is so atrocious!
Just ok… too bad cause this could easily be a 5 star organization!