Auto Zone

Very friendly staff! They patched and rotated my tires for free! I didnt understand what rotating tires was, so he very kindly took the time to explain it (it was free so he didnt have to do that). And the store didn’t have an overwhelming tire smell, which usually makes me sick. They even offered me food. And they had my college basketball game playing which is a plus.

Awesome store. large with lots od inventory and the customer service is great. From all employees not just one or two of them!!!

This is my new favorite auto parts store. For years, I had been going to a closer auto parts location that had become quite mediocre and disappointing. Then one day I was visiting a friend and had to pick something up on my way home, which led me here. I was not used to walking in to an auto parts store and being greeted by several employees as I walked in the door with a friendly Welcome. I was a bit taken aback and thought that perhaps they mistook me for one of there regular customers. Then I noticed they did this for others that came in after me, too. A small gesture, to be sure, but one which made a positive impression. In addition, this place feels new and fresh. I don’t know how long it has been open, but it feels clean and appears to be well stocked. I’ve been back several times and they’ve always had what I’ve been looking for. And they have a Rewards program. I usually turn down all such offers for similar Rewards programs when I find out how little they actual offer the «member,» but this one actually works for me. Basically I work it out like this: spend at least $ 20 on each of four visits and I get $ 20 off my fifth visit. That’s like getting a 20% discount on my auto parts, and it’s not hard to make $ 20 even on small purchases if you add an extra quart of oil or a wiper blade refill to a purchase that’s close to that amount. The staff here is helpful without being pretentious or condescending. But perhaps the best illustration I can give to how I feel about this place is that although I don’t live in Santa Ana, I now willingly choose to go here for my auto parts.