Coast To Coast Towing

Abel, you should feel ashamed for yourself.
If Unilocal has a reporting system, I would definitely report you for what you did 28 days ago. I am very frustrated about what you did to my family, disgraced them in a public like parking lot, where it was so silent, you yelled aggressively towards my parent with such words that I cannot even describe on here.
You should feel ashamed for how you treated a woman, a mother of 2 children, and someone who should be respected. You should be shameful how you dragged someone who was not even involved with the situation but you decided to threat her and spit such inappropriate words to her in Spanish. You assumed we are not understanding what you’re saying, but here in California, many students who went through high school education can choose to learn 3^rd language; and most of them choose Spanish in CA. Unfortunate for you, we understood every words you have spit out at our mother, in front of her children, who was only try to trash something to trash can located outside.
This is NOT how employer treats his customer. THIS IS NOT EVEN a way an adult treats others. It was unethical act you have let yourself committed.
You were being tyrannically disrespectful towards my family, my mother, a woman.
You should feel very thankful that we have not called a police enforcement during the situation. You SHOULD FEEL THANKFUL that we are not suing you for overly aggressive attitude and for life threatening my parent.
YOU SHOULD FEEL THANKFUL that we are not spreading this story to every latino community and asian community on offline and online.
BECAUSE YOU BETTER KNOW NOW WHAT YOU RELLY DID WAS TRULY AGAINST PROFESSIONALISM; no, it’s not even a professionalism, it was not a sane person’s act.
You should feel thankful that we are not file a claim form to your towing company with our recorded video file, picture of you from that morning, and a voice file of what you’ve said exactly to our innocent parent.
WE, tried to only explain the situation, AND YOU have ignored everything and just choose to threat others.
Is this a rational person should react as who is working in a business field?
I BET NOT.
I am just seriously not understand how you could even hired to work in a place where you do not know the at least common knowledge of mannerism and do not know how to respect other people properly.
Even 9 years old do not act in a way you did from that day.
and yet, you do not even apologized to anyone you acted wrong.
SHAME ON YOU, ABEL.

Only if I could give –5 stars. Abel and his attitude is the main reason why Im writing this review. This place does not even worth a star, literally. Real professionalism guys. Yes, I am pissed because our car, which was parked right in front of our new place, was getting towed at 3:30 in the morning. Insane, we only parked there for 30 minutes for moving purposes. Reason? Because it is not authorized to park there. It is our fault for ‘parking’ there even if it was there for a short amount of time, but this is not why we’re upset. Like I said, these guys (specifically Abel, the other man with glasses is okay, at least he didn’t speak a single word upon our arrival) have no professionalism at all. Just because we’re Asians, don’t think we don’t know Spanish. Yes, we understood you cursing at us in Spanish — saying «chinga tu madre, pendejos, putas, come at me puta» and pointing fingers at my MOTHER would surely settle the situation, dude. If you’re going to work, then, at least learn work etiquette and basic English. Yeah, I would never recommend/​use this place for any purposes. I’m warning you, the way they handle problems I’m sure they’d take a good care of your car.

I left my headlights on like an idiot at school and called various towing companies. However, because I really have no knowledge of cars I felt they just wanted to do the service where they would charge me the most. They quoted me outrageous prices, and as a college student I cannot afford those prices. So desperate I googled towing companies, and out popped Coast to Coast. They were very kind and tried to help me with my problem instead of just trying to make money off me. They told me that they would jumpstart my car and if that wouldn’t work they could tow my car to a mechanic nearby or my home. I was scared to ask for the price but was very amazed at the difference compared to other companies: To’N Mo’, Hadley… They quoted me a time, they were a couple of mins late but I didn’t complain, I understand they are in Santa Ana, and I was in Cypress. The driver, Tony, was very young he looked about my age, but he was very cool, chill and funny. He managed to get my car up and running again! Yay! Definitely recommend them. They are here to help not scam you of your money

Contacted them for emergency tow to the mechaic. Showed up in 10 minutes or less. The driver really friendly and professional. Would recommend coast to coast any day and calling them when ever I need a tow

They were very helpful & friendly! Most importantly fast service! Definitely reccomend them!

I scheduled a day ahead for a tow, the next day, they asked a different company, coming 50min later than scheduled time

I was referred to this company when my car left me stranded on the side of the road on a sunday morning. I don’t know where my mom found their number but she told me they would have the best prices in that area. They did! A guy helped me out but I didn’t catch his name. He hooked up my car and even helped me get it into a tight parking spot.

Four stars for fast friendly service. I was in Newport had to pick up my friend. My car decided today was the day to die. I called my friend and he referred me to this towing company.
A young lady answered told me she would tow me from Newport to orange for 40 $ I said how soon can you get here, it was a Saturday, the young man she sent was there in 20 minutes.
Anthony arrived to help me with my car. He was very friendly and helpful. I’ll definitely call them again if I get stranded.

Very very unprofessional, horrible customer service and not polite… I don’t recommend there service to anyone… this place is not an acceptable customer service not helpful at all…

Very shady people. They towed my car last night which it was my fault but went to pick up my car this morning and the door handle was broken and they claimed that it wasn’t them. Very unprofessional and shady people.

Now today not only did I get towed once again… but this isn’t suppose to be the tow company at my apartment building. It clearly says To’ and Mo’ on my sign, but who answered the phone? Of course Coast to Coast. They also don’t allow me to pay via Debit/​Credit card in which is actually a violation of CVC 22 658. Haha, you bet your dollar I contacted the Santa Ana Police Department. Can’t wait to hear back from them to proceed with what is now illegal and shady.

Great service. Very friendly drivers! Definitely using them again!!! Recommend them if you need a tow