CVS Pharmacy

This place has one employee that I have experienced and believe is totally unprofessional. Her name is Margarita. I would NEVER come here to shop because of her rudeness and her lack of understanding for my students. There’s a lack of employees too and I can see why. It’s her! Nobody would want to work along side her. I’m an aide for the disable. I have a few disabled students who come here to volunteer to work just for life experience. This employee blames my students for the mess the store looks. I’m sorry lady but that’s your fault because your too lazy to clean up the mess. I even told her that whatever mistakes my students make I will fix. She didn’t care and continues to blame them. My goodness in every aisle there’s so many items not in its place. I did help fix items and put back where they belong but after I encounter this employee yelling at me across the room a couple of times, I stopped. Not my job and my students. We do not get paid. Margarita, get out from the cash register and clean up some aisle once in awhile and maybe the store will look a bit better.

The sales associates are welcoming, customer always gets noticed BUT the pharmacy is extremely bad. Three different trips, same experience, bad customer service, there is always a line (15 – 30) min and to pick up your order is about an hour wait. Horrible

Poor service, under-​staffed, not the place you’d go for convenience. I’m used to my Tustin location that’s quick and efficient.

Omg this pharmacy is the worst! I went in 1hr before they closed and they said to come back tomorrow for my prescription. I kindly ask her if it can possibly be done in the next hr because I really needed my medication. She just told me to go to a 24hr pharmacy that was supper far from me. Lady in counter didn’t even try and just told me there was people ahead of me. Ummm ok well the next day I get a text that my medication was ready. I swear I’ve called like 10 times and no one picks up the phone. I need to know if my insurance covers it or if I will need to pay when I get there. The TWO lady’s that work there are so slow and no help and to say the least they also have a attitude and don’t mind ignoring you even though you have been standing in there counter forever! Well with that said that’s why this pharmacy is no Bueno. Too bad it’s the closest to my house.

Worst customer service in the pharmacy ever. Unfriendly and not cutomer oriented at all. They kept me waiting for 1 hour, then said they were out of my medication. CVS in general has gone downhill. Meds are higher than most pharmacies.

The service at the pharmacy sucks! There was only one pharmacist at the pick up location when there is a line of 8 or more people waiting. Came at 7:40 and finally got helped at 8pm and still have to wait 15 more minutes because they said my prescription wasn’t ready even though my doctor sent the order yesterday. I’m super annoyed! Especially being pregnant.

I buy a quick snack here when I have class across the street. It fast and convenient!

This is for the PHARMACY only! My dad had been in the hospital from an emergency procedure. His prescriptions were needed ASAP and MARCELA had assured me two of the three would be ready in an hour. The third would be ready the next day, which I was okay with.
Hour later comes and one of the prescriptions they didn’t have becasue they didn’t have it in their inventory. Marissa said she knew this becasue she «memorized» the inventory. They would order it for three days later!!! So shouldn’t all other pharmacists do the same and know what they’re put of? They should let a person know at drop-​off if they have it or not. They would of saved my mother and I some time. Plus this is something that my father needed to take the same day!!! They called to order it off Grand and 17^th, because they had it. So now I had to drive further and wait again. This is not the first time this happens either at this CVS. So annoying!!!

I am a frequent cvs customer and the manager here refused a return from me with receipts right in from of him. He seemed to be extemely racist. Im never coming back. Customers beware.

I live near by and have gone to this CVS a few times…
I was kind of surprised when I read all the one star reviews… Everytime I have gone in, I have been greeted one way or another and have been given pretty swell customer service…& let me tell you, there are a few places who judge ppl by how they dress and appear. This place doesn’t…they try their best to be pleasant, taking into consideration the location…
So far I have no complaints other than ridiculous prices sometimes… but then again, that’s a given…

All righty — so to *edit* I came back to fill a prescription and was met with some quality care and real nice service at the pharmacy. I should just erase my scroogey old review, but I’ll leave it since some places could use a second chance.
Well this place is unfortunate. I just came here to get a flu shot (no appointment needed, like the ads say, right?) The pharmacy is woefully understaffed at the height of plague season. I am insured, but apparently didn’t have the right insurance card to get the vaccination. OK, no prob. I said I’d pay the fee for the shot anyway. This was after waiting 25 minutes for the two people ahead of me (who were hacking all over everything and everyone) to finish «dropping off» their prescription. Once I signed the dotted line, I was told to wait again for the pharmacist to administer the shot. Apparently this mythical creature was either out to lunch or simply non-​existent. After spending an hour in this dank and miserable plague-​ward waiting for the jab that never was, I decided to admit defeat, call it a day, and vow never to return.

Well at least I’m not the only one who can’t stand this store. Just now seeing that they have a rating of 1-​star from all the other Unilocaler’s. On three different occasions the same cashier has failed to complete a correct transaction. The manager accused me of fraudulently copying coupons because I had business checks in my wallet and the cashier Norma is just a complete idiot. It amazes me that in this economy people that rude and stupid still hold a job when there are so many people who would love a job. Avoid this store. DO NOT go here. If you live in the area there is another CVS that is 24 hours just down Bristol on La Veta and Main drive the extra mile and save yourself the headache. You couldn’t pay me to go back here.

Most horrible service ever! Margaret or whatever her name was. Once I walked in she eyed me as I was walking down the aisles with my daughter! I asked for a rain check and she went to look for the rain check book for like 2 secs then came back and told me she couldn’t find it sorry. She didn’t even try to look she was more concern about my daughter

Someone forgot about this CVS. They have a lot of things out of stock and the place is dirty. I feel like I’m in the twilight zone or something at this place. Who can shop with the «One pharmacy call» emanating from the pharmacy? I sure can’t annoying as hell, as soon as I heard it I wanted to run out of the place: P