Don’t Pay Retail Furniture

Kind of a strange store if you can even call it that.
Seems like more of a order from a catalog place, no real showroom, very small strip mall location with not much to look at.
Waste of time stopping here, no one to help us either so we left pretty quickly.

I just want to say thank you to the people who work here! They are beyond helpful and make sure you leave content. I had an issue with my bed a few months into buying it and I called letting them know the issue. They told me to bring in the part and after looking at it, they couldn’t fix it so they replaced it for me. I have already referred others to come visit. I will definitely be purchasing again! Thanks DPR.

Like many of the previous reviews I found this place using the offer up app. The entire process seemed a little sketchy but for the prices advertised and positive reviews I figured the 30 mile drive may be worth it.
I had arranged a pick up time for a bed with Beth and I arrived a little late because 2800 N Main is totally different than 2800 S Main…
My fault, so be aware of the address.
When I arrived, Beth was not available and the bed I had discussed purchasing was out of stock and would not be available for two days.
I was told that normally the items were to be paid for prior to pick up but that requirement was never discussed when I arranged the pick up time.
I understand that it was probably an honest mistake but it was still frustrating to make the trip out and the bed not be available.
I would like to mention that the staff was very nice and seemed genuinely sorry for the mix up so a completely negative review would be unfair.

I told myself that if I had a good experience using this store that I would post a review for others to see.
I first found this store from offerup and was slightly sketched out to say the least. Prices seemed a bit too good to be true, and profiles on offerup seemed to be fake people. I read reviews on Unilocal,and decided I would give it a chance considering that I wouldn’t have to pay anything until the actual delivery. I coordinated the sale via offerup and the person I worked with was super responsive and helpful. My delivery was scheduled for 2 days later. The delivery driver called me when he was 30 minutes out (as promised) and he was very friendly and helpful.
Carlos and Daniel were my delivery guys. They were beyond great. They brought my items in, explained that if anything wasn’t correct or was damaged they would be more than willing to do an exchange/​handle it. They were friendly and helpful and I felt they gave excellent customers service. My items were exactly and I hoped they would be, looked like the pictures, and everything seemed to be in great shape. I was very impressed. I would definitely use this store again and would recommend it to anybody else as well.

Update on defective trundle:
Ana, the manager of Don’t Pay Retail Furniture, contacted me regarding the trundle bed I had purchased. She was very concerned that the trundle was defective and that I had not received help with this issue sooner. She offered right away to replace the defective trundle bed for a new one and she made sure to go above and beyond to turn my bad experience into a pleasant one. This is exactly what you expect from a reputable, reliable bussiness so I will be back whenever I need to buy another piece of furniture. I am really pleased with the outcome. Thumbs up!

BEST PLACE TO GET YOUR FURNITURE!!! I bought a beautiful, full size– platform bed that also included a bamboo mattress for under $ 400. They had it delivered to me as promised and the delivery guy was AMAZING!!! I will be honest– I didn’t think the quality would be that great because the price was just too good to be true but I was WRONG!!! It is amazing quality and it looks so great that so I ordered another one for me in a queen size and that price was better than expected! It was delivered to me today with another incredible delivery driver and this bed frame is just as great!!! Special thanks to Liz! She is quick to respond, answers all of your questions and she doesn’t miss a beat! Thanks girl!!! I’ll be back for more! Oh and thank you for the complimentary memory foam pillow! Didn’t expect that but I am totally hiding it from my husband! It’s mine!!! Lol!!! Thanks guys!!!

This place is great! I called regarding a bed which they had in stock. I picked it up that day but the mattress was not available so they delivered it to my home the next day. Would definitely use them again.

I found this furniture store on Instagram and made an inquiry regarding the «mirror» furniture everyone wants. They were quick to respond to my inquiry and extremely professional in my message interactions. They even alerted me when the furniture piece I wanted was back in stock weeks after I had made the inquiry. I paid and they held it for pick up. The showroom staff are extremely professional and helpful especially Omar was patient enough allowing me to double check the piece was not scratched or mirrors broken. Business transaction went smoothly from beginning to end! I would definitely recommend them and would buy from them again! I get nothing for this 5 star recommendation… don’t pay retail and check them out!!!

I just had the two nicest guys deliver our new bed. Both were so polite and even took their time showing and explaining how to put it together. So happy to have found a great company to do more business with.

Love my new taupe bed frame! Everything I expected PLUS easily assembled.

Found this place on offer up!!! Ivan was professional and quick to get back to me. Great furniture, best prices and quality merchandise. I had just bought a bed at living spaces, wish I would of found this place before that. Bought a bed for my daughter, from Ivan, and the quality is just as good as my living spaces bed at half the cost. Thanks, Ivan!!! I will refer all friends and family your way.

Found them on craigslist and decided to check out their rating on Unilocal before I placed an order. The bed I originally wanted had just sold out but Beth asked if I would like to be contacted in about two weeks when they get more stock in. I thought, well what could it hurt. Two weeks went by and I got a call that the bed I wanted was back in stock, so I placed my order and arranged delivery.
They just delivered the bed and WOW. for the price. I can’t believe how beautiful this bed is. I can see why they sell out and are so busy. It was super easy to put together and the delivery guy was so incredibly helpful making sure we had all the parts and it was exactly what we ordered before he left.
Ummm. and FREE delivery. YES please. I will recommend them to everyone I know looking for some quality furniture at amazing prices.

Great Customer Service! Great deals! Fast Delivery, and they’re actually there when they tell you they’ll be there. I bought my sofa, love seat and bed from them. Its been a month so far and I love them all! Will be buying my little dinning table soon. Thanks Guys!

Bought a sectional from here his morning — delivered with a hole in the leather arm.
Beth, their manager, has been very understanding and is helping us with the return. Great customer service.

We picked DPR initially for their price but after working with them (especially Anna) their customer service confirmed their commitment to supplying quality furniture at an affordable price. I felt comfortable with texting at all hours and she responded promptly with ideas and solutions to our furniture needs. After researching 20 companies, I would recommend her and the company tenfold. I am so happy with the lamps, coffee table, and bedroom set we purchased from DPR. They work with most furniture vendors at a discounted price and what truly sets them apart is their ability to provide above and beyond service. Their delivery team was friendly and open to suggestions even after multiple requests. If you are looking for furniture or furnishings for your place, I highly recommend you trying DPR!

Recently moved and wanted a new bed. Found them on offer up. Thought it was strange they deliver to San Diego from Santa Ana but for $ 25 it was worth the wait. Regardless the wait was not that long and you pay once it’s delivered.
They even did me a favor by delivering the bed pretty late in the day.
I was a bit skeptical about having to assemble a bed on my own. The assembly was super easy and provided the only tool needed to assemble a bed. I did the assembly on my own with no assistant. Parts were light and instructions easy to follow.
I’m sure if and when I decide to move again disassembling will be just as easy.

Great prices on quality furniture!!! Staff friendly. Highly recommend this place!! Very easy and pleasant transaction!!! Thank you! Hope to do business again!

To be honest I wasn’t expecting much from this place, but I was wrong! Everything I received was of great quality, exactly the same items I saw at other furniture stores for much much more. Service was great from getting information to the delivery.

I was skeptical after seeing their ad on OfferUp/​Craigslist with the listed pricing but I texted the number anyway, 1. I live in Las Vegas, NV and the store is in OC, California 2. Shipping/​delivery is FREE!!! 3. they said I didn’t have to pay until the delivery was made, so I decided that I didn’t have anything to lose and went ahead and placed the order. It did take about 2 weeks from when I contacted them for them to set a delivery date for other orders in Vegas, but who cares for that price?! I was pretty impressed by the quality of the tufted headboard/​bed frame I ordered, as well as the inexpensive add on queen mattress (that I didn’t need for it to be the top of the line but just a guest room spare mattress). I would recommend their services! They were cheaper than local sellers here in town and I’m glad I found them!

Found these guys via Craigslist. After a day full of bait and switch including places like Far Below Retail and some other ones in the general area. My fiancé found a listing from DPR.
The store itself is pretty terrible, but the prices are fantastic. You get the most from their website
It has their full catalog which isn’t huge, but the prices are on the cheapy cheap.
Some of the stuff at the store is available for pickup right away, but if it’s not available, it’s usually takes one day to get the item in.
I go this bed frame for my new SleepNumber bed:
And was pleasantly surprised with the quality and finish.
My roommate is pissed because he just spent $ 1400 on a high end queen bed frame and likes mine better.
I came to pick up the bed in my 4runner which was wayyy too small for the headboard so the owner said they would deliver it right now (rush hour) for $ 25 if I wanted. And so I did.
Excellent customer service, low prices. I’ll definitely come here again.