Empire Auto Repair & Tire Center

These guys were very good. Both in price and in service. I have a bmw 335i and needed a radiator — quickly. Summer weather hit and my radiator was leaking. I ordered a radiator from Amazon and quickly figured out that even though amazon said it fit my car — it did NOT. Contacted Enrique from Empire and talked with him about it. They were able to track down the correct part and have my car on the road for a few $$ more than what it would have been if I got the part off amazon (car was fixed same day I brought it in). Good service — good communication and good pricing.

Quick, honest and helpful!!! They helped me repair a broken break light on the spot! I will definitely visit again if I need any work done on my car!

I would have liked to have had a better experience, my sentiments are congruent with others who mentioned about the sales person. My problem is not with the cost or quality of the service but the customer service.
I had requested parts for my 2011 model car, when I came in the sales person said «you said it was 2010» and because of that my car would take an additional 3 days because of parts and service. Furthermore in another conversation prior to delivery of my vehicle it was mentioned that I may want to order another part of which I confirmed that I would like to go ahead, when I followed up the morning of my expected delivery, the same salesman said he didn’t recall recommending the part in question.
Inconsistency is a key reason why i don’t usually go back to a place of business.

Great place! Came I. For a smog and got right in and out very curious staff and they had great process. They have won my business for sure check them out and you’ll be a thankful you did.

Go see mechanic Bob! We drove from San Diego to OC to check out a used truck from a dealer. The truck was everything we wanted and it looked great. Before actually buying it, we had the dealer drive it to Empire so a mechanic could look it over. Bob spent over an hour checking it out. He wrote up a list of issues and had his guy check on what it would cost to fix. He found roughly $ 5,000 worth of work that needed to be done (from an oil leak to a radiator issue to terrible shocks to cracks in a main belt, etc., etc). The guys at the shop are really great — all of them. They even gave us homemade bread while we waited! Their hourly price is very reasonable and much less than our mechanic in San Diego. Thank you Bob and Empire for helping us to not make a bad car decision!

I tried this place and the guy STRAIGHT UP LIES to my face. He tells me that it’s a BMW and it requires more work. He needs to remove the bottom panels to do an oil change, which is BS because all you do is unscrew the cap like any other car. He tried to charge me 50% more and I just left. This place is a SO SHADY, lies to me twice in a row! YOU CAN’T TRUST THIS PLACE!

I would highly recommend Empire auto repair to anyone that is looking for a good quality honest experience. The service technicians were excellent had great knowledge of parts and labor that were needed for the repair situation.
I thought they made great recommendations for care and maintenance for the long-​term.
The pricing was excellent and the customer service was so good, I recommended it to my all my friends at the office.
Thank you for making it a great experience, my 2006 rendezvous has never run better.

Honest, no frills, good value and friendly customer service. Just what I was looking for. I’ll be a regular.

Not only are they amazingly smart and resourceful, the staff here are incredibly courteous and helpful. Both times I’ve taken my vehicle here, they were welcoming and informative in the different options in what the potential issue was and offered multiple solutions.
I was recommended to them by a friend who spoke very highly of them and now I am happily recommending them to anyone who will listen.
A+ service!

Excellent service, up front and honest! In my case, I had gone to the dealership prior to and after taking it to Empire I found that there was a bunch of unnecessary repairs that the dealer wanted to do. Spoke with Ron, and he explained everything to me and the prognosis of costs and work to be done. I was very pleased with the work and also their ability to correctly diagnose my car without going through a series of costly unnecessary work. Thanks Ron and team!

I found a coupon online for a smog check for $ 26.75 plus $ 8.25 for the certificate so I chose this location to get my smog check. The man at the front counter was so friendly and made this experience very enjoyable. The coupon usually doesn’t cover BMW’s but he allowed me to use the coupon anyway, which was very nice. I was in and out of there in about 15 minutes and I will use this shop again for my car’s needs.

Excellent service they took me same day did my smog for 50 $ in less than 20 minutes so I decided to have my window fixed here too. They are VERY fast and I am very pleased with my experience here I will come back if I need any future services !

Love love love Empire Auto! We were referred by a friend, my moms truck wouldn’t start and we just «knew» it was the Started gone bad. Towed the truck there and Ron helped us out.
They pulled it in the shop, checked it out and it was a super simple fix! Not the starter part! No charges! They wouldn’t even accept a tip from her. Just said come back next time and spread the word :)
Honesty and Quality are hard to find folks… They have both! We will be using only Empire Auto from now on!

«Fair Prices, Honest Answers, and Quality Work!»
That’s Empire Auto Repair Center’s motto, and indeed, that’s the exact experience I had when I took my car in for a smog check. There was a coupon for 26.75 + 8.25 certificate for a total of $ 35 on most cars, so I called ahead to verify the pricing. There were some parking spaces and designated lanes/​stations for the type of service requested. Check in at the counter first to process paperwork, and then wait at the outdoor seating area (patio furniture) or relax in indoor waiting area (3 – 4 chairs). With the friendly and courteous staff, the whole process was a breeze, less than 15 minutes from checking in to completion of the job.
Other customers brought their cars in for tune up and minor repair, so this is legit!

Love this place. I work for a moulding company down the street, and we have 2 drivers who use Ford 150’s and anytime we have problems with the vans, we always take it to Empire. They are quick, affordable, and have really good customer service over there. In addition, anytime my coworkers or me have a problem with our personal vehicles, we take them to Empire. I recommend this place if you aren’t trying to play any games with other competitors.

Out of town found this on Unilocal and will definitely recommend this place in and out in less than 20min!!! Thx guys

First repair on my Audi outside of the warranty period and I had no idea who to take my vehicle (other than the overpriced dealership). As usual, I browsed Unilocal and came across Empire Auto Repair.
Day 1 I called over to the shop and spoke with Khalil. He was very informative and took the time to speak to Bob, one of the reputable mechanics about the issue I was having. Although I was not a customer yet, they tried to help me out and not once did i head «you better just bring it on down». They had no problem trying to help me troubleshoot my issue over the phone.
I figured out the problem was bigger than I could handle and brought my vehicle down to their shop. The crew was helpful, informative, and very laid back. They repaired my vehicle in reasonable time and were very reasonable not only on the price, but also on the hours of labor. I am confident that they charged me for proper labor time because it was under the time that the dealership and another reputable shop had estimated.
Thanks again and I will be coming back in the (hopefully distant) future.

The guys here are so great. I love the service and I love that they don’t try to rip me off. Being a woman and bringing my cars in to get checked, it always seems that other garages try to sell me on services I know I don’t need. These guys are honest and won’t overcharge me. If you need a great autoservice garage in Orange County, I highly recommend them. I’ve been coming here for almost two years and they are great.

I took my car here numerous times, usually with parts I brought in myself. I do this because I want to put the OEM brands on my car and not pay for the mark up shops charge on parts. Some shops get really uptight when you bring in your own parts, but it was always cool with these guys. They were always friendly, attentive, and upfront about things. Seems like the kind of service you’d get in a small town.
They also fixed a fluid leak issue I was having with my old ’95 BMW 318is. Another shop that specializes in Beamers incorrectly diagnosed it and took my money (see my review for shop in Fullerton). Empire on the other hand pinpointed it right away.

I’ve been taking my cars here for over 5 years and will only go here.
Whether it’s an oil change… a smog test… tires …repairs.you name it. Never had an issue with having to wait a long time, all of the guys there are super friendly, and the prices are reasonable. If you’re looking for a mechanic you can trust Empire Auto is your place.

This is the only place I’ve taken my car to since I moved here. I found it through Unilocal and I have not been disappointed. They are extremely professional, friendly and honest. Each time I have called or taken my car to them, they have a reasonable estimate for me and do a great job! Even when I’ve had a minor concern after they work on my car, I’ve taken it back and they are helpful and truly care about their customers.
Very professional, timely and very reasonably prices. I will recommend Empire to anyone looking for an honest, long term auto service repair shop. These are hard to find!
Thank you.