Infinitif Auto Sales

Read THE GOOGLE REVIEW’S!
FRAUD FRAUD! STAY 100 MILES AWAY FROM ((((((Infinitif/​Klassmotors))))))) BOTH SAME S***!!
they change name due too many frauds!
Bought a 2008 Impala July of 2014 now its June 2015. Please Read carefully!
1^st week — Air bag light came on then my passenger Air bag turned off.
2^nd week — Driver Door lock stopped working.
now the mechanic issues
few months after — Shocks & studs went bad.
6 months later — Power steering pump and Rack n’ Piñón leaking.
and 3 days ago my ENGINE BLEW!!!
SAVE YOUR MONEY STAY AWAY FROM HARBOR DEALERSHIPS.

Unfortunately I had to change my 5 star review to a one star. I was treated very nicely but the lack of customer service is appalling. My husband and I have been calling for the past two months because we haven’t received our license plates. They promise to get back to us but don’t. And then a lady suggested we take time out of our day and stand at a DMV to request our plates. Isn’t that what all the DMV and license fees are for? So that the dealer takes care of all of that… all in all it’s been very frustrating to get a hold of anyone. Or to get this matter taken care of. As of now, we aren’t very happy customers.

They tell you one thing and give you another… what car dealership after buying your car refuses to fill up your tank??? Where is the customer service from this dealership? After telling us they would and not doing it after we purchased the vehicle was very unprofessional! The owner should be more aware of what the manager does.

A star for the sales gentlemen who was very friendly.
I came here to look at their g35, a car that I also have been looking for for awhile now. I came on a Sunday and got to test drive it. Everything was great! I proceeded to email Karen the day after to see what I could do to help secure the car in my possession. She told me that I could put the car on hold for 300 – 500 depending on how many days. I emailed back saying I will be arriving Wednesday. Today is Wednesday and I couldn’t be more excited! I spent most of my day getting the financial help I need to purchase this car and guess what? I show up and the salesman says they sold the car ON SUNDAY. I was devastated. Not only did you waste my time and gas, you got my hopes up. I hope now they’ll be more aware of their inventory and sales and not lead customers on.

Turned a very exciting day SOUR. A older gentlemen, short and darker skinned immediately judged me by my appearance. 20 Year old college student looking to buy a Infiniti g35. Ofcourse once we started talking, I tried explaining my financial situation. He jumped the gun to saying how much I make, and without a second he said it was out of my price range and started acting very passive aggressive. I asked him about its past, and possible Salvage Title has the price was WAY to low for a g35 Coupe with 77,000 Miles. Asking 13.9K for a 17−18K car. He then acted even more aggressive and began criticizing knowledge of the car I have been researching and learned of for a entire year. I acted as respectful as possible since he was my elder but there was no going around the fact that he did not want to hear anything more from me, nor what I had to say about the car’s history, and so said until next time. VERY BAD EXPERIENCE. Above all else, I even came there with a 720 Credit Score, looking to buy with cash, and he just STEPPED ALL OVER THE CUSTOMER SERVICE I had expected when I saw the rating on google. TERRIBLE EXPERIENCE !!

Zero stars isn’t an option. Made arrangements to check out a car on a Wednesday. Arrived mid day and they couldn’t get it started due to a dead battery AND a dead mobile charger. Left displeased, but had plans to come back. Arrived Saturday and the car ran, but no radio or A/​C and the tire sounded like it had a nail in it as we test drove it. Despite the issues, we went into the office to discuss pricing and was treated outright rudely by Karen. Simple questions had negative, trite responses and she was extremely pushy the two minutes we talked before we decided to leave. Would never recommend this dealership. Horrible experience before they get your money… wonder what happens after they get it?

If this scale had a negative rating i would be all over it. About two and a half months ago i saw this place mentioned in a car magazine ad and gave it a shot. The staff seemed eager to help me in getting the right car, but then it came to me that they are just sheep’s trying to get to the greens in my pocket. None the less i ended up getting the car with a so called «warranty» they offer. A week later i notice the check engine light, ABS light and the A/​C clutch was acting up so the car wasn’t running 100%. I called this place and a guy named Aby answered the phone. So i let him know what was going on. He instructed me to take it to any Certified Shop and show them my warranty and all of it be covered. I did as he instructed and found out the car has break, electrical and has internal engine problems. Past these three months i have been going back and forth with them yet they still refuse to own up. To make the long story short they refused to cover my car with their so called «warranty» and i got stuck with the bill. So if your looking to throw away your money, or wanting to find out how it feels to be cheated and robbed please go buy a car from them.

I was in a terrible car accident in October which totaled my car. Went searching for a new with a very specific list if needs and Aby had exactly what I wanted. I bought a 2007 Nissian Murono with less then 80k miles. Impressive. We had to wait a while for the bank but Aby and Karen were awesome. I put some money down and didn’t have the check yet because I was waiting on the settlement. Aby had no problem with this! Helped me out and let me drive my car off the lot that night on good faith. Amazing dealership!

Just an update on the whole car situation… After not having the car for a full week, the check engine light came on. I expected them to fix the situation but instead I got the run around. Leaving a series of messages with no return call, I was embarassed to have put a positive review on here.
I took the car in to my mechanic and it turns out the car has a major mechanical problem that isn’t even covered by the warranty! There is no assistance from the dealership at all. It was a waste of my time and money. Rest assured, I will NOT be coming back to this dealership.
I’m on my way to buy a brand new car… Fletcher Jones, here I come!

Great dealer very friendly and easy experience. I’m only 19 and they helped me get financed for a 2003 mustang cobra at a pretty decent rates. Thanks you guys a lot for giving me this opportunity. A+ dealer

Well I live in San Diego and seen a ad for a prius online so I called them and after a back and forth day I finally called my bank and got the loan. I called them back that night and let them know I was taking the train up to santa ana to purchase the car. They sent someone to pick me up… not a salesman… I noticed on the way to the dealership.(that by the way looked awful) back to the car… so the car had less then ¼ tank of gas… so when we arrived I got out and said hi. I let the salesman know that the car was about empty and could I get a tank of gas before I left back to san diego… and he replied no… well ok… so I’m about to buy a car for 13,333 and I can’t get a tank of gas… and that was that… I told them to drive me back to the train station… you don’t treat people like that… it’s not the way business is supposed to be conducted and as a military member it was the principle that I just came two hours and had a 2hr trip back to san diego and they would not give me a $ 30 tank of gas… would never ever ever suggest buying a car here

At first I didn’t think this was a bad place, it seemed to get pretty decent reviews and Aby, the owner was very nice. The place was crazy as hell when I went in on a Saturday but I didn’t have to wait very long. Everything seemed ok, we signed the paperwork. He even gave me a 3 month warranty on the engine and transmission. Awesome. On my way to bring the girl back to the dealership, I noticed that the temperature gauge wasn’t working so Aby sent us to a place to get it fixed that would invoice him. It took forever but it was fixed. Super.
3 days later I start noticing a problem with the brakes being weird when I stopped. So I figured I’d get it checked out at a local shop and see if there was anything that would be covered under the warranty at the same time. Well, I just got off the phone and was advised by the decent, honest clerk (unlike these people) at the shop that it needs more work than the car is worth. The transmission is slipping, the rotors need replaced and there are leaks all over the place, among a plethora of other things. This car supposedly passed Infinitif’s «safety check». I am currently waiting on a write up of all the problems with this car so that I can call Infinitif and give them a piece of my mind.
I thought I’d give a small locally owned dealership a chance but I’ll be going back to more reputable places after this. I don’t know how anyone could have a good experience here, they’re full of quick moves and deceptive practices. I’m going to give them a chance to fix this, but we’ll see. I don’t want to seek legal action, but I will if I have to. I’ll also be contacting the BBB.

Loved this place!!! Great service and everyone was very helpful. I left with the car that I really wanted. I really recommend this place to anyone who is looking for a car! You will not be disappointed. :)