OC Custom Rain Gutters

I am compelled to write to make sure no one uses this terrible company. I had them install rain gutters a few years back. They mis-​measured and did not come prepared to do the job. Eventually, and with extra payments (somehow the mis-​measurement was my fault) they did complete the job.
That winter, the rain gutters leaked like crazy. I called to complain, but could not get a technician to come and investigate. I finally gave up.
Cut to years later, I have a contractor here to repaint my house. As it turns out, the rain gutters were installed improperly. In particular, the flashing was disconnected from the gutters. The gap between the gutters and the flashing meant that water was flowing from the room, to the flashing and then BEHIND the gutters in many places. Thus the leaking. As a result of the water being trapped behind the gutters, there is extensive rot along much of the flashing. This has led to over $ 10k in structural damage.
I suppose it’s my fault for not taking action that first winter when I realized the gutters were not functioning properly. But in the end, I do want people to be aware of three key issues.
!. This company did terrible work. The installation was troubled and unprofessional and the work they finally did was worse than doing no work at all.
2. There is no follow through. Once they have your cash, you will never connect with them again. If you do reach the reception person, they will «check installer schedule» and make a million excuses, but they will not help you.
3. As a general note, make sure the flashing from your roof goes into the gutters and the seams of the flashing is welded, glued or otherwise connected, otherwise water can flow behind them and through the seams and cause a remarkable amount of damage. Far more than if you had no gutters at all.

Price was high but gave them the job anyway needed asap but they kept delaying to point i went somewhere else!, they stopped answering their phone. STAY AWAY !!!

I made the mistake of contacting these folks. They low-​balled me over the phone and doubled the price when on site. STAY AWAY.