I was looking for a self service 24hr car wash around Irvine tonight & happened to spot this place on my way home. They have a nice spacious self service vacuum area & one of those 2 min automatic car washes(ones where ur stationary & the brushes move around ur car, instead of ur car moving down a longer track). Now this where my issue is… There’s 3 options outlined in a sign in plain view($ 6 basic, $ 8 w/rain-x & stuff, $ 9 the works). So I pick the $ 6 wash which includes: «wash & scrub, rinse, wax, Polish»… Sounds like a simple wash right? No bc during the wash I notice that I don’t see any soap suds. I go inside & inquire after the wash & I’m told that yes that option doesn’t come with soap. Now I’m confused bc 1) I’ve never heard of a car wash option that doesn’t include soap, unless it actually says«just a rinse» &2) in my opinion the description is written in a way that sounds like it uses soap. Altho the young guy in the store area was nice he says«oh a lot of people complain about that»… Really? And ur boss continues to keep it like this? Clearly in hopes that after spending $ 6 on a no soap wash, the customer will spend $ 8 or $ 9 more to go again & get the other option that includes soap. Which is terrible service. All I’m saying is… 1) If u go here BEAWARR&2) the owner is a scammer & should change the description to include«no soap included».