Benefit Brow Bar at Macy’s

I came into Santa Barbara a few weeks ago from out of town. Being in the shopping center, I figured I’d pop into Macy’s and see if I could get my brows done. It was a Friday afternoon, so I didn’t really have my hopes up, but I figured that I would ask if there was any availability an hour or two later so I could shop and come back.
I walked to the counter, and there was already someone getting their brows done. No problem. I figure I’d flag down another Benefit employee, but none were to be seen anywhere. Unfortunately, the ladies from the neighboring counter couldn’t help, so I decided to wait for a few minutes to ask the brow technician herself. (She was almost done with her service.)
I waited for about five minutes without being acknowledged. Another girl comes up behind me and waits. It’s at this time that the technician begins to finish up with her current client and walk our way.
To my absolute shock and disgust, she looked at me, and then straight to the girl behind me. Without even acknowledging my presence or having the courtesy to ask if I had a question, she warmly greets the girl behind me in line and takes her back, COMPLETELY IGNORING ME.
All I had was a quick question. Listen: I understand that clients are a priority. I was front-​of-​house for a salon. But to completely ignore me is deplorable. I felt incredibly embarrassed.
Obviously I will never return here. Santa Barbara Benefit, please train your staff a little more thoroughly.

Want awesome looking brows!!! Go see Tara at the Benefit Brow Bar at Macys Paseo Nuevo,
She is awesome!!! She listens to what you have to say. She is a brow expert!!! She takes the time to explain the importance of how your brow shape is like a fingerprint everyone’s brows are different and they need to be shaped to fit your face. She takes her time and gives you a full service experience.
Quality Service is what you get when you see Tara!

I don’t get my brows done too often but when I do I go to Tara, she listenes to my concerns and preferences. I’m not a huge fan of a big arched eyebrow and she already knows and remembers every time I go in. She even fills them in after so I don’t look like I’ve just gotten a wax when I leave.
Her makeup is always on point and that makes me feel like I’m in good hands.

I came to Tara on the idea of checking myself into brow rehab. I explained what look I wanted and Tara knew exactly how to get me there. After only two sessions of brow rehab with her I can honestly say I love my brows and they are on fleek again.
Thank you kitty boo boo sister girl

I’ve been going to Tara Lindrose since she started. She is the best/​nicest person to talk to and do your eyebrows RIGHT! I could not go see anyone but her. So by being a straight guy that says a lot. I hope she never leaves!!! I’ll be there today getting my birthday brows done on the house. Cause it’s my birthday!

Tara has been doing my eyebrows for the past two years. She is the ONLY person I’d trust and recommend to see. Being a guy, it’s scary seeing someone to get your brows done but she knew exactly what I wanted and kept them masculine and cleaned them up really well! She’s the best of the best!

Tara is a brow genius! so sweet and nice and very talented with a great eye for symmetry and detail!

Oh my gosh! What an amazing experience! Let me start by saying that I have, to put it nicely, very intense eyebrows. Imagine Brooke Shields combined with a woolly mammoth. I have to get them done every two weeks. Secondly, I don’t like to wax. It’s painful and my eyes always tear up. I’ve been a threading supported for the last year and a half now.
So anyways, my sister, who has the terrible luck of having the same bushy brows as me, had for a few months what looked like Kylie Jenner perfect eyebrows. Her secret: the brow bar at Macy’s. She raved about it to me and curiously but reluctantly I complied and tried the brow bar. They squeezed me in right after work. I had a party to go to that night and was definitely nervous about getting my brows done by someone completely new.
Tara was my brow gal and I expressed to her my anxieties. The pain, the difficulty other waxers had when trying to get a natural but still «air brushed» look, and my inevitable tears. She listened and patiently waited until my rant was over. Then she went to work, all the while telling me EXACTLY what she was doing. When it was done, oh my gosh. I was so happy! First of all I felt almost no pain, I experienced no tearing and they were perfect! Tara, I salute you girl. You tamed the wild beast of my brows and I will loyally go to the bar for the of my brow waxing days.

Claire Farley was my waxing specialist. She was fun, professional, and sweet. I enjoyed the music in the brow bar. It was a great way to liven up Macy’s! Most of all my eyebrows look amazing! Definitely going to be back!

Wow. What a HORRIBLE experience I had here today. I walked in to see if I could get an appointment and they fit me right in. The girl I got… she needs to be let go. The smell of alcohol coming from her breath was intense (I should have guessed when she popped a bunch of breath mints right before seeing me) and the whole vibe was awful. I was nervous and told her it was ONE WEEK until my WEDDING. I was trying to tell her how I liked my eyebrows to look but I could tell she wasn’t even listening and I should have followed my gut instinct then. I told her to please please just make it look natural, like you almost couldn’t tell I did anything at all. I don’t normally wax my eyebrows and I wanted to look like myself but just polished.
Honestly this experience was traumatic and I really hope upper management reads this and re examines this girls work ethic. She didn’t talk to me the ENTIRE time I was on the chair but she did talk to her coworker about plans with her after work. All while ignoring me while I could feel her plucking away, as I got ancier by the minute.
Alcohol breath in my face, attitude all around. THEN. She showed me my eyebrow. Oh god. I wanted to cry instantly. My beautiful, thick eyebrows gone. Completely. Even after I nervously emphasized that I just wanted it to look natural she completely took off my entire eyebrow. At that point what could I do? I had to do the other one too.
Now I have a week to my wedding, MY WEDDING and I literally look like I have alien eyebrows. That girl, grungy, black roots, frosted blonde tips, ATTITUDE GALORE needs to be FIRED. I have one week to my wedding and came home crying because of the service I got from this place.
The good news is thanks to them I will never EVER in my entire life be getting my eyebrows waxed again.
Thanks benefit. Go F yourself.

Usually go to the benefit boutique… went into Macy’s to try out the brow bar… Tara did work on my brows!!! Love her.

Wow! Talk about feeling pampered!!! I LOVE this place! And Tara Rose!
I wandered in because my esthetician moved shops, and I haven’t had my brows done in 7 months. (Yikes)
Someone greeted me right away, and made me feel very comfortable. Although I’ve had my brows done many times, she explained what she was doing as she went along. And my brows looked AMAZING when she was done. She then made them look EVEN BETTER by filling in my very very light brows. I was seriously wowed by now. I asked Tara about her makeup, because her foundation looked so nice, very smooth and a perfect finish. Needless to say, I got a makeover, and NO obligation or pushy like cosmetic counters. Everything they used smelled fresh and yummy! Not perfumy at all. I love that there was no pressure, and I took home some really lovely products.
I need to mention that Tara didn’t send me off with beautiful brows and reddened skin… she worked some serious magic with concealer and a brow highlighter, so that I looked amazing and not «just waxed» redness! I felt really glam. so happy!
I highly recommend them for brows, pampering, and makeup/​skincare!

I used to go to Katrina at the brow bar in Ulta and then she disappeared! I was so happy to run into her at the brow bar in Macys! My brows have been in need of some serious tlc since the last time I saw her (over a year ago) and I can’t express how happy I am that she’s downtown now! Plus whatever wax they use is much better than what they use at the nail shops because it doesn’t hurt as much. Make sure you tell them if you are prone to breakout after waxing because they will treat the area after and I haven’t had a breakout ever after Katrina waxed my brows or lip.

I had my brows done by Katrina this morning. I usually hate getting my eyebrows waxed, especially on State St. where traffic alone can keep a horrible place open (Layla’s anyone?). I’ve even had my brows done at the Benefit Brow Bar streetside and hated it there too. They made my brows uneven, too thin, and some poor girl tried to do my make up and failed miserably.
BUT I just found my new go to place. Katrina made my brows even and perfect without much direction. She was kind, made great conversation, and was full of laughs. She redid my makeup, filled in my brows, and I honestly, for once in my life, did not feel absolutely, wretchedly naked when I left.
If you need your brows done, go to Katrina!!! She’s your girl.

I love this place. My brows always look flawless after a quick trip to the brow bar. Jessica and Tara are the best!!!

Staff was so friendly as soon as we walked in! I asked about their birthday treat, and sure enough rumors were true… free eyebrow waxing for your birthday! Yay! Unfortunately I cannot remember the young ladies names, but they were both very lovely. One of them waxed my eyebrows and tinted them as well. The other one gave me a mini beach make over for my birthday, how sweet of her. I went to the beach looking glamorous! :D
Who else can say, «I went to Santa Barbara to get my eyebrows waxed at Benefit?» and although I must admit it wasn’t my best eyebrow wax (far from it), their customer service deserves five stars if not more, great customer services goes a long way!
Thank you girls for making my birthday extra special, I will be visiting again when I’m in town. Loved my lipstick and eyebrow tint! :D I’m such a make-​up whore!

I was a receptionist at a salon for almost 3 years so I’m familiar with waxing. So today when I wanted to get my eyebrows waxed, I checked around the area to see which locations had the best reviews. I chose Benefit because it had good reviews and it was close by the hotel. To say the least, my gal did an amazing job! The best I’ve ever had! I have very sensitive skin and the wax was not too harsh, and my eyebrow shape was really well done. I would definitely come back.

My daughter bought the cha cha tint. The girls were very friendly and helpful!

Ladies let’s face it, your brows either make or break your face
To the esthetician who gave you Chola brows, WAVE GOODBYE! You won’t be walking around looking La Vida Loca anymore!
Estheticians here are friendly and have extensive experience not only in training but customer service as well
Its pretty amazing what kind of results you walk away with for as little as $ 20!
No chola brows here ladies, It’s all about having a defined arch and a shape that flatters your face!
Seriously FIVE STARS WORTHY for the service you receive and the face you walk out with.

I went to this location for the first time recently, and they were very friendly, knowledgeable, and did a great job! I made an appointment for a Friday morning, and I got there five minutes early. The esthetician assigned to me was working with a customer, so another esthetician working at the counter helped me try on a variety of products. She was very sweet and approachable; totally not stuck-​up like other people who work at make-​up counters often are. My favorite part about the Benefit Brow Bar, especially this one, is how friendly everyone is that works there. They take their time to make sure you get what you want, whether it be a new make-​up product or shaped eyebrows.
It is $ 20 for eyebrows, $ 27 for brow and lip. Not sure about their other prices… I know they do eyelashes too. Remember to tip!