Caliber Collision

great place took my bmw for repairs did it great

When I was rear-​ended in LA, it had been so long since I’d been in an accident, I had no idea what to do. Luckily, State Farm had Caliber Collision as one of their approved vendors, and it’s close to my house. Score!
All of the people I encountered were professional, friendly and explained everything well. Also, they kept me up to date on the progress of my repair, which took longer than anyone expected due to U.S. Customs holding a part for my Mini.
I got it back today, and the car looks amazing.
I hope I never get in another accident, but if I do, I’m calling Caliber.

I took my car here a few months ago after it got hit while parked in the Mesa shopping center. Similar to the experiences of the other reviewers, Caliber did a terrific job fixing my car. But yesterday after work I went out to my car and found someone had left some paint behind on my rear bumper, the same part Caliber had just recently fixed. I took it back to Caliber for an estimate, but Cesar removed the extra paint and scratches right there on the spot and didn’t charge me for his time. I wanted to share this experience because it really shows that the folks at Caliber care about their customers and pride themselves in the quality of their work.

Strangely, I’ve had two different people crash into my car while it was safely parked at my work parking lot. What are the chances? Who knew there were so many idiot drivers? Oh wait, I knew, I just didn’t know parking lots were so challenging for some. Both times Caliber Collision repaired my vehicle and both times I received exceptional service and the quality of the work performed was above and beyond. I also received a free wash and detail after the paint set. I hope I don’t have to go back any time soon, but if I do I will definitely be requesting Caliber Collision. Thank you!

Jo did a good job with my Lexus bumper. He even put some touch ups on minor scratches on my car at no extra charge. My 2009 Lexus looks almost brand new.

Terrific service and superb work performed. Car was finished on-​time, and they kept giving me updates on the progress via text messages, which I appreciated. I dealt primarily with Nathan, who was friendly, courteous, helpful, and honest. Also, really nice car wash after the work was all done. But the BEST PART: Caliber repaired some incidental scratches that I was not charged for. Great shop!

the moment i brought my car in this place provided me excellent customer service. Joseph (one of the service advisers) kept me up to date of the status of my vehicle and insurance approval. Vehicle was delivered on time! thanks guys

Great, 1^st class work on my truck. Everyone is friendly and nice. They update your progress each day by text. Be sure to give them a call when your car or truck needs body work. Best place in Santa Barbara!

I would give these guys 10 stars if I could.
I brought in my Camry with massive flood damage on both the interior and exterior of my car. Larry was absolutely amazing throughout the entire process, making sure to keep me updated throughout every step of the way. They did a flawless job on the car, and continue to help me as new unexpected problems arise from the previous water damage.
I communicated with Gina, Robert, and Joe as well, all of who were incredibly friendly and helpful.
I wouldn’t think twice about going back to Caliber if I need future help with my car.

Bottom line: these guys knocked out the repairs fast, it looks factory and they were super nice — plus the car was detailed.
What more could you ask for?
Our car needed to have to bumper replaced and we went to these guys and we couldn’t be happier with their work or professionalism. Hopefully I wont need to go back to these guys… but in the unlucky situation that we have to… we will

Took my car in to get the bumper replaced. Staff was friendly and helpful, Ruben took care of me start to finish. Got the job done earlier than promised, interior and exterior spotless, and quality work done. Don’t be fooled by poorly punctuated emails, these guys know what they are doing.

I received great costumer service. Joe did touch up on scrapes that were not even part of the insurance claim that I brought my car in for. He also gave me the extra paint so I can do touch ups on my own if I have future scrapes. I was also assisted in getting a good deal on my rental car, and communication was consistent and timely. I would definitely do business with this company in the future if my car needed body work.

Their customer service is friendly and professional. They had help me with my first car that ended up being totalled and they helped me with my second car. They did a good job at making it look like nothing had happened but I ended up having a few problems that apperantly they couldn’t fix and my insurance wouldn’t cover. I ended up going to someone to fix them which they said was an easy fix. I understand that they only do the work my insurance covers but my blinkers, sunroof and sound system were working just fine before they touched my wiring.

Great Service, Great Repair. They even washed and detailed my car after they fixed my side mirror. Highly recommend Caliber Collision Centers. Keep up the Great Work!

On Easter Sunday I got hit by a driver in an intersection in Santa Barbara. His company admitted fault and sent me to Caliber Collision for an estimate. Even though the damage was only the front driver side bumper, hood, quarter panel and headlight housing they determined that the car was a «total loss» because Caliber Collision’s estimate came out to $ 3,154.32. Much more than the blue book value of $ 2,000 for the car.
I found that if I corrected the lighting and obtained a «light & break certificate» I could keep my car and it would be considered «street legal» by DMV, so I called Caliber to see if they would just do the lighting housing and leave the quarter panel, bumper and hood for later. They said they would not do that, they could only to «all or nothing» with the repairs.
I went to my mechanic in Goleta («The Shop») and he referred me to Mission Auto Wrecking for the parts I needed to repair the headlight housing. He not only fixed that but he knocked out the dents in the quarter panel and the hood and made sure the bumper was securely in place. Now the car looks almost as good as it did before the accident with only a few tell tale scratches. The parts cost me $ 300 and the labor cost me $ 200 NOT the $ 3,154.32 that Caliber Collision had estimated and you can hardly tell I was involved in the accident.