Fiesta Five Theatre

When I came to see a movie with friends, I was told only front row seats were available, but I would be able to get a refund if I did not like the viewing. After sitting in the front row we realized these seats would not work for us. When we came to the cashier office Aundre gave us a full refund. I was surprised because I had never heard of a theater of refunding a movie ticket. Thank you Fiesta 5 and thank you Aundre.

I was with two little ones and all of our popcorn got dumped while I was helping them in they’re seats. Someone told the concession stand and the came and got are bag and refilled it! :)

Rude host and most likely management due to not being in uniform. Way to lose customers by raising your voice and lacking professionalism.

eh, Santa Barbara should have an Arclight or Muvico, not shitty chain theatres.
The employees always look miserable, their food is expensive and disgusting, and the theatres are always trashed!

This place is old. The ticket price for 2 was $ 19 reflects that. This place takes me back in time when the movies were an inexpensive way to pass time. Unfortunately the concession stands are the same prices prices as you would at a new AMC. The previews were long as expected. So here is the breakdown 2 stars plus one because of the good price of the tickets.

This theatre is getting 2 stars (and not 1) from me because I have had some good experiences there but it seems like every time I visit it I get more and more disappointed. On Valentine’s Day I went to see The Woman In Black. Our party of four arrived in good time to get tickets, concessions and sit down even before the trailers started.
When we walked up the box office there were approx 100 people in line, all for our movie (it was the only thing playing at that time slot). The automated ticket machine was broken and one person was very slowly helping people in line from the window. We graciously took our place in line and waited a few minutes.
At this point the start time was coming up and we were still out on State St. waiting for the line to speed up (which it did not). I walked down to the entrance and nicely asked the usher there if they would be holding the film for all the people waiting outside. He said «No, but there’s 10 minutes of trailers so you might make it before it starts». I returned to our place in line. 10 minutes pass. Another member of my party goes to the front and asks the same question. This time a manager comes over and says «If you get back in line now, you’ll only miss the opening credits.»
That was more than enough for us to reach our breaking point. We all left and went to see another film at another theatre.

9.25 $ Adult to see a nighttime movie (non-​matinée). Tuesdays are the day to visit any of the theaters in SB, it’s bargain day 5 $ for matinée & 7 $ for evening (doesn’t include the newest releases). Oh well, I like my movies so I’ll occasionally part with my hard earned cash to see a movie here or elsewheres. Seats are pretty comfortable, food/​snacks are standard markup. C’est la vie.